Customer Ratings & Reviews
- Model:
- 138488-5636
- |
- SKU:
- 6430271
Customer reviews
Rating 4.4 out of 5 stars with 949 reviews
(949 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the Presidio Perfect Clear Hard Shell Case's protection, fit, clarity, and value for the price. Many appreciate its slim profile and ease of use. However, some users found the buttons difficult to press and the case somewhat slippery, lacking sufficient grip. A few also noted that the case is prone to scratches.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Button responsiveness
Rated 1 out of 5 stars
Don’t get this case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst case ever! The buttons on the side are useless with this case
This review is from Speck - Presidio Perfect- Case for Apple iPhone 12/12 Pro - Clear
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi there, thanks for bringing this to our attention. We’re so sorry you’re having issues with the buttons on your Presidio Perfect-Clear. That should not be happening. We’d be happy to send a replacement case for your iPhone if you could kindly reach out to our customer service team at [email protected]. Thanks again for sharing this with us and we apologize for any inconvenience this may have caused.
Rated 2 out of 5 stars
Not worth the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case scratched the first time I cleaned it - would not recommend.
This review is from Speck - Presidio Perfect- Case for Apple iPhone 12/12 Pro - Clear
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hey there, we’re sorry to hear your case isn't looking its best. The finish on our Presidio Perfect-Clear cases is designed to resist wear and tear, but scratches can still appear over time. Please reach out to customer service at [email protected] so we can work on getting you a replacement case.
Rated 2 out of 5 stars
Speck Phone cae
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was disappointed in this purchase, case only covers rear portion of phone
This review is from Speck - Presidio Perfect- Case for Apple iPhone 12/12 Pro - Clear
No, I would not recommend this to a friendBrand response from Customer Care
Posted .We're sorry to hear about your experience with Presidio Perfect-Clear, Rick, but we are here to help. Please reach out to our customer service team at customerservice@speckproducts.com so we can learn more about the issues you are facing.
Rated 2 out of 5 stars
Phone case cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t protect the phone like I would like. I feel it will break if I drop it
This review is from Speck - Presidio Perfect- Case for Apple iPhone 12/12 Pro - Clear
No, I would not recommend this to a friendBrand response from Customer Care
Posted .We're sorry to hear about your experience with Presidio Perfect-Clear, Matthew, but we are here to help. Please reach out to our customer service team at customerservice@speckproducts.com so we can learn more about the issues you are facing.
Rated 1 out of 5 stars
Phone shattered with Speck Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this and started using it approximately a week ago. My daughter's iPhone 12 fell from her hand to a counter, not even more than 3 feet, and the entire back of the phone shattered. Very disappointed to have to send back a new phone for repair. We will be not using Speck again.
This review is from Speck - Presidio Perfect- Case for Apple iPhone 12/12 Pro - Clear
No, I would not recommend this to a friendBrand response from Customer Care
Posted .We're sorry to hear your device was damaged, Lisa. Although our cases are extensively tested against drops, there are some variables we're unable to predict. Since we're not the manufacturer, we can't replace or repair the phone but we would be more than happy to replace the case. If you're looking for maximum Speck protection, we recommend pairing your Speck case with a ShieldView screen protector. Send us a note at customerservice@speckproducts.com and we'll do our best to help you out.
Rated 1 out of 5 stars
Terrible Buttons
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume up and down buttons did't work. I had to press really hard to be able to have them function. Most of the time I had to use my nail to actually cause enough pressure to change the volume.
This review is from Speck - Presidio Perfect- Case for Apple iPhone 12/12 Pro - Clear
No, I would not recommend this to a friendBrand response from SpeckProducts
Posted .Mr,Guns,
Our customer care team can help with fitment issues. Please reach out to us with at customerservice@speckproducts.com.
Brand response from Customer Care
Posted .Hi there, thanks for letting us know. We apologize for your experience with the buttons on your Presidio Perfect-Clear. We’d be happy to send a replacement case for your iPhone if you could email our customer service team at [email protected]. Thanks again for sharing this with us and we're sorry for any inconvenience this may have caused.
Rated 1 out of 5 stars
Best Junk Store ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another piece of junk from the best junk store Don’t shop here
This review is from Speck - Presidio Perfect- Case for Apple iPhone 12/12 Pro - Clear
No, I would not recommend this to a friendBrand response from SpeckProducts
Posted .We hope you were able to resolve your issues while shopping with our retail partner. If Speck can assist your with features of your Presidio Perfect Clear case we are here to help. You can reach us at customerservice@speckproducts.com.
- Cons mentioned:Grip
Rated 2 out of 5 stars
Slippery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case feels sturdy but ut's hard to put them on. It is slippery to hold. I almost drop my phone the first time I try it.
This review is from Speck - Presidio Perfect- Case for Apple iPhone 12/12 Pro - Clear
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hey Jayar - Sorry to hear that and we do appreciate your feedback. Speck's cases were designed to protect against drops and impact, but some find them a little too slippery for their taste. If grip is important to you, we'd like you to check out Presidio Perfect-Clear with Grips or Presidio2 Grip, both of which were designed with grippiness and hold in mind. Our customer service team should be able to help swap those out if you wouldn't mind taking the time to send us a quick email at customerservice@speckproducts.com.
Rated 1 out of 5 stars
Wouldn’t recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone has been saying I dont have a apple battery and has been powering off, soon as I removed the case the phone works perfectly fine!
This review is from Speck - Presidio Perfect- Case for Apple iPhone 12/12 Pro - Clear
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case did not protect my iPhone 12 Pro from the back cracking! The phone fell less than 2 feet and the back cracked!! I’m very disappointed! And now To replace is close to $300 which is also ridiculous
This review is from Speck - Presidio Perfect- Case for Apple iPhone 12/12 Pro - Clear
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad cover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, not a good product, it was defective. It was a waste of money
This review is from Speck - Presidio Perfect- Case for Apple iPhone 12/12 Pro - Clear
No, I would not recommend this to a friendRated 1 out of 5 stars
Magsafe not worky
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stated that it works with magsafe products. It does not. The magsafe wallet fell off numerous times. Bought an Apple case and works great.
This review is from Speck - Presidio Perfect- Case for Apple iPhone 12/12 Pro - Clear
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi JustJ - We apologize for your experience, but after testing we can confirm that Presidio Perfect-Clear is compatible with the MagSafe Wireless charger. We’d recommend checking the positioning of the device and if you continue to run into issues, please reach out to our customer service team customerservice@speckproducts.com so we can learn more about your experience and do our best to help.
Rated 1 out of 5 stars
Not magsafe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it. It says MagSafe but would not work with mag charging devices
This review is from Speck - Presidio Perfect- Case for Apple iPhone 12/12 Pro - Clear
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad desing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The access to the buttons is hard to operate. You physically have to use your nails to use the buttons..
This review is from Speck - Presidio Perfect- Case for Apple iPhone 12/12 Pro - Clear
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi there, thanks for letting us know. We apologize for your experience with the buttons on your Presidio Perfect-Clear. We’d be happy to send a replacement case for your iPhone if you could email our customer service team at [email protected]. Thanks again for sharing this with us and we're sorry for any inconvenience this may have caused.
Rated 1 out of 5 stars
Cashier was awful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have rated it higher but the kid at the front register was to busy using his phone to even ask me for my rewards let alone pay attention.
This review is from Speck - Presidio Perfect- Case for Apple iPhone 12/12 Pro - Clear
No, I would not recommend this to a friendBrand response from Customer Care
Posted .We're sorry to hear about that, Javi, but we are here to help. Please email our customer service team at [email protected] so we can learn more about the issues you are facing.
Rated 1 out of 5 stars
Cheaters and deceivers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy screwed me on this . they jacked up my prices on the account. Shltty experience. NEVER TRUST BEST BUY SALES REPS . They are cheaters.
This review is from Speck - Presidio Perfect- Case for Apple iPhone 12/12 Pro - Clear
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi there, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help.
Rated 1 out of 5 stars
Very bad protector. Phone back shattered.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad protector. iPhone fell from about 2 feet with this protector and the glass in back of the phone shattered. Very frustrated.
This review is from Speck - Presidio Perfect- Case for Apple iPhone 12/12 Pro - Clear
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hey There - We're sorry to hear your device was damaged. Although our cases are extensively tested against drops, there are some variables we're unable to predict. Since we're not the manufacturer, we can't replace or repair the phone but we would be more than happy to replace the case. If you're looking for maximum Speck protection, we recommend pairing your Speck case with a ShieldView screen protector. Send us a note at customerservice@speckproducts.com and we'll do our best to help you out.
Rated 1 out of 5 stars
SPECK CASE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its okay.. after awhile it starts to yellow. i recommend change it after a couple weeks.
This review is from Speck - Presidio Perfect- Case for Apple iPhone 12/12 Pro - Clear
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hey kingair, we’re sorry to hear about your experience. We designed our Presidio Perfect-Clear cases to resist yellowing and discoloration, but there are factors like individual skin pH, skin oils, and certain chemicals (such as lotions, cosmetics, and dyes) that can make the case look dirty. Still, we want you to be completely satisfied, so please reach out to our customer service team and we'll be happy to help you as best we can.
Rated 1 out of 5 stars
Returned.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Too stiff and slippery. Feels like a plastic brick. Returned.
This review is from Speck - Presidio Perfect- Case for Apple iPhone 12/12 Pro - Clear
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hey There - We're sorry to hear about your experience with Presidio Perfect-Clear, but we are here to help. Please email our customer service team at [email protected] so we can learn more about the issues you are facing.
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been just little over 2 months and case cracked near the power button.
This review is from Speck - Presidio Perfect- Case for Apple iPhone 12/12 Pro - Clear
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hey Muttu, we’re sorry to hear about your case. At Speck we are committed to making products that you can rely on, but we can't always control situations that cause case damage. We do offer a limited-lifetime warranty on all our Presidio products, so please reach out to our customer service team at customerservice@speckproducts.com and they'll be happy to help you.







