Customer Ratings & Reviews
- Model:
- 138501-5636
- |
- SKU:
- 11074058
Customer reviews
Rating 4.2 out of 5 stars with 487 reviews
(487 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
to a friend
Rated 5 out of 5 stars
I like this case!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for a great deal for cyber Monday online for 19.99! I had no problems putting this case on unlike many other reviewers. It’s slim, and I feel like my phone is better protected now!
This review is from Speck - Presidio Perfect- Case for Apple® iPhone® 12 Pro Max - Clear
I would recommend this to a friendRated 1 out of 5 stars
I used to trust Speck Cases... Not so much anymore
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To start, I got this case as a gift and will be asking to return it ASAP. Sadly, I like Speck as a brand. I had one of their cases on my iPhone XS Max for 2 years and it survived countless tumbles... But this case is not like my last Speck Case. It's very difficult to put on the new iPhone. You really have to press hard to get in there. I felt like I was damaging the screen trying to put it in the case. The case is also very slippery as other reviewers would say. Without the grip feature, I feel like it could slide off of flat surfaces with an incline and right out of your hand. My next issue with the case is that the volume buttons are HARD to press. I have to really squeeze the side of the phone to lower and increase the volume. Even Geek Squad has told me that if a new iPhone with a Speck Case comes in, they are going to remove the case due to the difficulty of pressing the volume buttons. Also, this is a basic clear case and I can confirm that fingerprints are an issue. It makes the case look dirty after a few hours of use. Finally, this case also gets very warm on wireless chargers so beware of that if you still decide to go with this case. I will say that I trust Speck cases to protect my phone from drops if my last case has proved anything. I will be exchanging this case likely today due to these issues. Hopefully, Speck in the future will address these!
This review is from Speck - Presidio Perfect- Case for Apple® iPhone® 12 Pro Max - Clear
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi there, thanks for bringing this to our attention. We’re so sorry you’re having issues with the fit, buttons and grip on your Presidio Perfect-Clear. That should not be happening. We’d be happy to send a replacement case for your iPhone if you could kindly reach out to our customer service team at [email protected]. Thanks again for sharing this with us and we apologize for any inconvenience this may have caused.
Rated 2 out of 5 stars
Do not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like that it’s clear to show the phone color but HATE how terrible the volume “buttons” work. As in they are extremely difficult to use. I am aware that cases are suppose to be “snug” to fit the phone and ideally protect from dropping it but this case made me feel like I was going to damage the $1400 phone putting on and taking it off. That’s not a good design element for me personally. I will return it due to the side buttons not working unless I use two hands and press very hard.
This review is from Speck - Presidio Perfect- Case for Apple® iPhone® 12 Pro Max - Clear
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi there, thanks for bringing this to our attention. We’re so sorry you’re having issues with the buttons on your Presidio Perfect-Clear. That should not be happening. We’d be happy to send a replacement case for your iPhone if you could kindly reach out to our customer service team at [email protected]. Thanks again for sharing this with us and we apologize for any inconvenience this may have caused.
Rated 2 out of 5 stars
Feels nasty. Being returned.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only reason it's not one star is because it's very rigid, so it probably will protect the phone. This makes it very difficult to put on though, and I felt like I was going to damage the phone when putting it on. Its very sheer and slippery, and feels almost slimy - I hate holding it. It also is a fingerprint magnet, which kind of defeats the purpose of having a clear case. Overall, just not what I expected, and at $40, massively overpriced for what it is. Returned.
This review is from Speck - Presidio Perfect- Case for Apple® iPhone® 12 Pro Max - Clear
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hey There - Sorry to hear that and we do appreciate your feedback. Speck's cases were designed to protect against drops and impact, but some find them a little too slippery for their taste. If grip is important to you, we'd like you to check out Presidio Perfect-Clear with Grips or Presidio2 Grip, both of which were designed with grippiness and hold in mind. Our customer service team at [email protected] should be able to help swap those out if you wouldn't mind taking the time to send us a quick email.
Rated 3 out of 5 stars
Stiff buttons
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been purchasing the exact same case for my past 3 iPhones and I’ve always loved them. However, the way this one was designed it seems there’s some sort of restriction on the volume buttons. I don’t know why they made them so stiff this time around. It really makes the phone difficult to use sometimes. I also agree with other reviewers that the case was harder to put on compared to previous ones.
This review is from Speck - Presidio Perfect- Case for Apple® iPhone® 12 Pro Max - Clear
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi there, thanks for bringing this to our attention. We’re so sorry you’re having issues with the buttons on your Presidio Perfect-Clear. That should not be happening. We’d be happy to send a replacement case for your iPhone if you could kindly reach out to our customer service team at [email protected]. Thanks again for sharing this with us and we apologize for any inconvenience this may have caused.
Rated 2 out of 5 stars
Hard to press volume and power button
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.phone is very secured with case. I just don't like the volume up/down and power button. You have to press really hard.
This review is from Speck - Presidio Perfect- Case for Apple® iPhone® 12 Pro Max - Clear
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi there, thanks for bringing this to our attention. We’re so sorry you’re having issues with the buttons on your Presidio Perfect-Clear. That should not be happening. We’d be happy to send a replacement case for your iPhone if you could kindly reach out to our customer service team at [email protected]. Thanks again for sharing this with us and we apologize for any inconvenience this may have caused.
Rated 1 out of 5 stars
Print magnet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to put on, buttons are hard to press, shows fingerprints. You will likely become frustrated with putting on and removing the case.
This review is from Speck - Presidio Perfect- Case for Apple® iPhone® 12 Pro Max - Clear
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi there, thanks for bringing this to our attention. We’re so sorry you’re having issues with the buttons on your Presidio Perfect-Clear. That should not be happening. We’d be happy to send a replacement case for your iPhone if you could kindly reach out to our customer service team at [email protected]. Thanks again for sharing this with us and we apologize for any inconvenience this may have caused.







