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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 475 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers commend the Smartshell Case for Macbook Air 13" for its protective qualities, perfect fit, and ease of use. Many appreciate its sleek design and color options, as well as its scratch resistance and minimal addition of weight. However, some customers have reported issues with the case's quality, citing instances of cracking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 475 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Battery life great! Good for my schooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was cheaper than on amazon and about $30 cheaper than the Speck website. I love Best Buy they always have the best deal!

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 2 out of 5 stars

    Broke before 30 days.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had it on my macbook for less than 30 days. purchased on 8/27/23. on 9/16/23 i noticed the edges of the top protector were cracking on the edge of the corners. on 9/25/23 the top cover completely cracked. i spent $53 with taxes and this didn’t even last me a month. my device doesn’t get left anywhere except my desk to charge, and the only place i put it while traveling is in a laptop sleeve. it is always with me. can’t return it or exchange it cuz the 14 days was literally the day before i noticed the minor cracking on the edges. :(((

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi Wynter, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr

  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Do Not Recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute, slim design. Thought it would be durable because it is by the brand Speck which I regularly use their cellphone cases, however it crack within the first week and the crack kept getting longer and more cracks formed thereafter. It was abnormal bcus our Mac laptop has never incurred a drop.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Thanks for your review, Simmi. We appreciate your continued support of Speck and are glad to hear you've had great experiences with our phone cases. It’s definitely not what we’d expect to hear about our SmartShell case. Our customer support team would be happy to take a closer look and help however they can—feel free to reach out at customerservice@speckproducts.com or through the chat at SpeckProducts.com. SpeckProducts

  • Rated 5 out of 5 stars

    Case for mcbook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great purchase. Im happy for it. Thank you!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs have good reputation but the one I got perhaps have some minor defect (it’s not closing my laptop’s screen after putting it on). Other than that l love the matte finish effect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this purchase it’s very reliable for my MacBook and my favorite color is pink

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy something cheaper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly expected much better quality for this price point. While it fits the MacBook Air correctly, $50 is way too much to ask for a piece of thin plastic. To make matters worse, mine arrived with scratches on it right out of the box. It defeats the purpose of buying a premium case if it already looks worn out on day one. I cannot recommend this; there are much cheaper options out there that do the exact same thing

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Our customer care team can help you with any warranty claims. Please email us at customerservice@speckproducts.com for help beginning the warranty process. SpeckProducts

  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to my liking- just plastic and cheap. I need something with more protection.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality
    Best Buy Employee

    Rated 2 out of 5 stars

    Cracked after a few months

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The top case cracked after a few months of use. I have traveled with it and it has been dropped exactly 2 times. I’m glad I have the case but at the same time I wish the plastic was more robust.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 5 out of 5 stars

    Great buy for the oroce

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MacBook is very powerful. So far it has performed like a dream no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving it ! It’s my best friend like literally

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Poor Quality for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was $50 so we assumed that it was sturdy and based that opinion on the description as well. Not even three weeks into using it, hairline crack which turned into a full crack within two days. Poor quality, we read the reviews and people complained of cracks after dropping their laptops but this wasn’t the case. I will be contacting the manufacturer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit more cloudy than expected but it works super well, fits around the computer nicely, is very thin, and fits apple’s sophisticated minimalist style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sleek case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the style of case I prefer to buy, still very satisfied with the purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhhhh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt fit my MacAirbook and it broke on the first try.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      We would like to know more about your experience with your Speck - Smartshell Case for Macbook Air 13" M2/M3/M4/M5 (2022-2026). Our customer care team can answer any question about correct fitment and model compatibility. We can also help with warranty claims if you email us at customerservice@speckproducts.com. SpeckProducts

  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    It's not fitting M4 laptops. It's a scam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The macBook cover didn't fit the M4 at all. It was literally handed to us with the computer we bought. As you may see on the picture, there's no mention of M4 chip laptop, but they told us it was very fine. No it's not.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Arnaud,
      We hope you were able to resolve your issue with your Smartshell. Our customer care team is here to answer any questions about fitment. We can be reached at customerservice@speckproducts.com. SpeckProducts

  • Rated 1 out of 5 stars

    Don't purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this case for a week before it started cracking. For $50 it shouldn't have cracked so soon.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very poor quality, it’s already cracked in several places

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Thank you for sharing your experience with the SmartShell Case. Cracking in several places is not the durability we aim to deliver, and our customer care team is ready to assist you with a warranty claim. Please reach out to us at customerservice@speckproducts.com. SpeckProducts

  • Rated 1 out of 5 stars

    POOR QUALITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible The case cracked literally by putting it on- On all 4corners Avoid Waste of Money

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Our Smarthell cases have a 1 year warranty. Please contact our Customer Care team at customerservice@speckproducts.com so we can review the details and assist you with the next steps. Your input helps us maintain the quality standards our customers expect. SpeckProducts