Customers commend the Smartshell Case for Macbook Air 13" for its protective qualities, perfect fit, and ease of use. Many appreciate its sleek design and color options, as well as its scratch resistance and minimal addition of weight. However, some customers have reported issues with the case's quality, citing instances of cracking.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 440 reviews
Rated 5 out of 5 stars
Case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case. Would recommend the case and Best Buy.
I would recommend this to a friend
Rated 5 out of 5 stars
good clear case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great if you’re looking for a clear macbook case !!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty case for MacBook Air, it was fine at first. After a couple months the case started to crack and break along the corners. Im disappointed. For the price I expect better quality.
The case is designed to fit securely and protect your MacBook without causing scratches. If the fit is not as expected, we recommend contacting our team at [email protected] so we can review the issue and provide assistance. Your input is important and helps us ensure our products meet the highest standards.
Rated 3 out of 5 stars
AirMac
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always loved apple products, this laptop is not as easy to use
Our customer care team can answer questions about the fitment of our Smarshells. We also would like to know more about what is odd about the fit. Please email us at [email protected].
Rated 1 out of 5 stars
Crack me up
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So I bought two or these to protect my kids Mac books both have developed cracks. Absolutely not acceptable for these to crack
This case is cheap
Matt, Our Smartshell cases have a 1 year warranty. We would love to help you get a replacement. Feel free to reach out to us at [email protected]. Our team is here to assist.
Cons mentioned:
Case quality
Rated 1 out of 5 stars
Bad Case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible case.Corner had a defect that caused a crack to spread 2nd day after purchase.Returned and replaced with an "InCase" cover which seems fine.I will add that the computer was not bumped or dropped and never left the kitchen table.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Shell
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s aight, doesn’t fit perfectly but fits enough!
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn’t really like this product. Don’t feel as it provides adequate protection. Definitely would work to keep your laptop looking new but I have kids that like to drop things and pretty rough on electronics so I wouldn’t recommend this case if you are trying to achieve drop protection.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Do not waste your money!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If I could give zero stars I would! I have only had this since June and its broken in 2 places and cracked in a third. This laptop does not leave the house and basically sits on a desk. It is way to thin to be of any protection. I had an older version on my first Mac for 5 years and it was in perfect condition when I upgrade my laptop. Do not recommend this cover!
Thanks for your review, ThisMusicMore. We appreciate you sharing your experience. If your case developed a crack within a few months of use, our product support team would be happy to take a closer look to see how we can help. Feel free to reach out at [email protected] or through the chat at SpeckProducts.com.
Rated 2 out of 5 stars
Pass
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn't really fit my laptop. It's a nice texture but it left a really big gap between my laptop.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I suppose that this is an okay product. I just don't like the feel of it. And there were already some "bruises" in the plastic when I unboxed it. Returned.
131570, We want you to have the best experience with your Speck products. Your Smartshell is covered by a 1 year warranty. Our customer care team can help you with a replacement. Please reached out to us at [email protected].
Rated 1 out of 5 stars
it is very fragile
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is not to protect your laptop from damage rather minor scratches... I dropped it in my backpack which was on the ground, it cracked
No, I would not recommend this to a friend
Brand response from SpeckProducts
Posted .
Hi VOLKANK, Thanks for taking the time to share your experience with the SmartShell Case. We appreciate your feedback and understand your concern. The SmartShell is designed primarily to protect against everyday scratches and minor bumps, but cracking from placing it in your backpack is definitely not typical. We'd like to assist you further. Please contact us directly at [email protected] so we can help.
Rated 1 out of 5 stars
cracks easily
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got a 1 inch crack in it within 3 weeks of use. It was not dropped.
Hi Julie, thank you for sharing your experience. The SmartShell case is made to protect your MacBook day to day, so a crack that quickly isn’t what we expect to hear. Your case may be covered under our warranty, and our customer service team can assist at [email protected].
Rated 1 out of 5 stars
Arrived Cracked
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered this prior to Christmas and just received a couple of days ago. Today is 1/19/25. The top protective cover arrived with a crack. I have had one of these on an older Laptop and was great.
Gwen, We hope Best Buy was able to help you resolve the issues with your order. We want our customers to have the best interaction with our products. If we can help you with issues with your Smartshell you can contact us at [email protected].