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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 421 reviews

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94%
would recommend
to a friend

Customers are saying

Customers have good things to say about the SmartShell Upper Shield Case's protection, color, and fit for their 13.3" Apple MacBook Air. Many appreciate its ease of use, lightweight design, and the case's attractive style and appearance. Positive feedback also highlights the case's protective qualities, including scratch resistance and overall quality. While some mentioned a slight increase in bulk, this was not a significant concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 421 reviews
  • Rated 2 out of 5 stars

    Fits too tight, not the best quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this case because the color is beautiful, but the fit and quality is off, unlike the other Speck cases I own. The upper case was SO tight that I was almost afraid of damaging my MacBook while getting the case on/off. Also, the "NEW" case I picked up in store had so many scratches everywhere that it looked used. I returned the case for the Speck Presidio Clear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad case overall though I’m not sure how much protection it really offers other than minor scratches.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cracked 2 weeks later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cracked literally 2 weeks after I purchased it. I wouldn’t purchase it again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it's good but ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's good but q few bumps and it cracked and it didn't fit the laptop properly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cute but pointless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute for design but does not protect laptop. Only recommend for style.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced too high, cracked after a short time, kinda disappointed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for s/o’s MacBook Air since she liked the color. After 4 months of use it has some decent sized chips and cracks, that being said it probably wouldn’t fair well with a legit drop. Save yourself the tears and repair costs by just buying a nicer Presidio series case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the bare minimum. I wish Best Buy had more options for cases

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cute Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is vey cute but side clamp broke of very easily

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Loved this when I got it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this protective cover for my MAC when I bought it 6 months ago. I treat my MAC with care so it concerns me that after 6 months with this protective cover that it cracked with a piece coming off at the corner.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Amazing case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case it's my favorite color and it protects my MacBook perfectly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap! I got it on sale for $25 bucks and it wasn’t worth it, started cracking and breaking so early.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally don't see it as useful, it seems cheap and I could get something on amazon for cheaper.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bottom part of the cover fit well but the top part was too tight to fit correctly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were unable to make it fit onto our existing computer. Must return to store.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly this item didn’t hold up very well at all!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WAS NOT IMPRESSED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit simply wouldn't attach to my laptop and had to return it. I'm not sure why as this was supposed to be for the exact model of computer I own.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Case cover didnt meet expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was under the impression that it was more of a silicon case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop sleeve broke so I decided to give this a try. At first I was extremely happy with my purchase but not even two months went by before I noticed pieces randomly breaking off and a huge crack on the bottom. While it does protect my actual laptop from scratches and such, the product itself brakes easily and is cheap for the amount of money I paid.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Very irritated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my brand new MacBook Air this year and I put on my case and I thought it was very pretty and a good fit. I noticed I half of the case didn't pop on the laptop securely enough so I tried to take off the case and put it back to fix it. I've spent an hour trying to get off my Case and my fingers are all red and my nails have chipped. I don't know how I'm going to get this off.

    No, I would not recommend this to a friend