Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $10.99
Clearance
The comparable value price is $24.99

Customer reviews

Rating 4.1 out of 5 stars with 156 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers regard the ToughSkin Case for Samsung Galaxy A20 favorably for its protective qualities, secure fit, and ease of use. Many appreciate the case's grip and attractive color options, considering it good value for the price. However, some users experienced difficulty with the volume buttons. The case's overall positive feedback highlights its functionality and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-156 of 156 reviews
  • Rated 5 out of 5 stars

    Nice case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice case. Seems durable, and I like the colour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it's durability in weather and comfort

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rigid Phone Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a tough case. Being so rigid it is hard to use the "buttons."

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 2 out of 5 stars

    Didn't really line up that great

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I put the case on my new phone it was hard to utilize my phone because it wasn't lining up properly with all the buttons on my phone so it made it hard to turn on and off. But it was alittle to lunky and just created more problems then solved

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Cons mentioned:
    Volume button

    Rated 1 out of 5 stars

    Don't buy it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume down key does not hit the actual button on the phone. You have to either take the case off or quickly slide the volume bar down to adjust the volume.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 2 out of 5 stars

    If I had a phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a case, It's black. It has a opening in the front that a phone might fit in. Maybe fi the phone I ordered with the case ever arrives I can see how this thing really works.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi Steven, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 1 out of 5 stars

    Dissatisfied

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the product and it did not fit the phone so I will be returning it. I took time to explain to the sales person that we we’re having trouble finding a case that fits the phone from other places. They assured me that they were ordering the right one after we even showed them the device and unfortunately we can not use it which was a waste of time going over the features to be sure it would fit

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr

  • Cons mentioned:
    Volume button

    Rated 1 out of 5 stars

    not good

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume buttons didn't line up and were hard to push.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Cons mentioned:
    Volume button

    Rated 1 out of 5 stars

    Dont like it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected, hard to use volume and on/off buttons

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there - We're sorry to hear about that, but we are here to help. Please email our customer service team at [email protected] so we can learn more about the issues you are facing. speckpwr

  • Rated 2 out of 5 stars

    Samsung A20 phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap made would not buy another case on line, from any store.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 2 out of 5 stars

    too hard to push the buttons

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plastic is too hard...there are better alternatives

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hey There - We're sorry to hear about that, but we are here to help. Please email our customer service team at [email protected] so we can learn more about the issues you are facing. speckpwr

  • Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The button covers are real hard to press. There's not enough grip; a little slick. Will be returning this one.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi Sully, we apologize for your experience. Please email our customer service team at [email protected] so we can learn more about the issues you are facing. speckpwr

  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it was just mine, but the buttons on the phone are not able to function with this case on it. It's wasn't worth the money.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 1 out of 5 stars

    too hard

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is to hard. I'm getting tendinitis pressing the button to turn on my phone. wish I had kept looking for a phone case.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 1 out of 5 stars

    grips is bad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grip on this are not good at all, almost drop my phone multiple times, I am returning this item.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we're sorry to hear about that, but we are here to help. Please email our customer service team at [email protected] so we can learn more about the issues you are facing. speckpwr

  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is difficult making this phone work with this case

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We're sorry to hear about that, Joanie, but we are here to help. Please email our customer service team at [email protected] so we can learn more about the issues you are facing. speckpwr