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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1104 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the Terminal's ease of use, overall performance, and battery life. Many find the size and speed ideal, and appreciate the simple setup and receipt printing capabilities. However, some customers have expressed concerns regarding connectivity issues, the price point, and occasional software glitches. Overall, the Terminal seems to be well-received for its functionality and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,137 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Nice terminal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd time in 3 years I have had to buy a new terminal. The first time it was defective and was replaced. The 2nd was our fault and this last time it just stopped working. Overall it is a good terminal. The current software has some glitches but I am sure it will be worked out soon. Easy to use and the fact you can print a receipt from the terminal is great for those that still want a physical receipt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Tremendous upgrade from the Square reader

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. A tremendous upgrade from the Square reader. Everything is on the terminal and I longer have to use my phone for transactions. It was on sale for about $45.00 off the regular price, which made it a no brainer for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Problem-solver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The square terminal has worked out perfectly for my restaurant. It was extremely affordable user-friendly and easily connected to my bank for cash management and fast availability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The terminal is easy to use for my co-workers and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfectly for my business needs and is extremely easy to use. Highly recommend this to any business needing a payment device

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great item, recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is easy to use and connect to my square app. We use it for our lemonade trailer and it does exactly what I need it to do. It charges quickly and holds a charge for a long time. I can usually get several events out of a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple & Mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, love the ease of using Square. The rubber bottom prevents slipping and sliding on counter.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Business Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this for my small shop, I had to order this second one for my other office. It’s quick, efficient, and allows me to print receipts on the spot for my customers. Also the tap feature is great because most customers just use that now from their phones. ☺️

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your wonderful review, Sabrina! We're so glad to hear that the Square Terminal is a great fit for your small shop and that it's helping you efficiently serve your customers. We appreciate your feedback and are excited to continue supporting your business. SquareAU

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    easy to use and install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect easy to set up. light not heavy. we ordered 2 might be ordering more for different stations

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought this for three businesses now. It is super easy to use and a very quick system. It is very asvanced and it has many apps within the system.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thanks so much for giving us your take on how we are doing. We're glad that you’re having a great experience. SquareAU

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. I am using square terminal couple years. Never problem. But now Fee is very high compare to Bank rate. Machine is good. Fee is very high,expensive

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    I recommend this device without reservation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is compact, and stable on a tabletop or in the hand. The software is quick to respond and has helpful record keeping and stats. The "offline" feature enables taking payments that can be uploaded when connectivity is available. I love the receipt printing feature tho many customers used the option to email. The ability to upload an Excel spreadsheet of inventory is convenient. My battery still had 50% remaining after a 12 hour day. The Best Buy representative was knowledgeable and helpful.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to serving your business for many years to come! SquareAU

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy for o use for me it’s very nice workable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Taking Square on the Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Square for several years and this remote terminal has been so helpful in the work that we do. Easy to set-up and use!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Card Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well, highly recommend this item to use with sales. Quick and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as av gift and was told by the recipient that they absolutely love it. It works great and the portabilityis great for the craftshows the recipient does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Square Terminal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The terminal is perfect for credit card purchases. The setup and graphical interface is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal device, as private seller selling at flea markets it’s fantastic to use it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Size

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Compact size and rechargeable battery make this perfect for remotes and festivals.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for taking the time to leave us a review. We're glad you're enjoying the Square Terminal. SquareAU

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    credit card unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easyto use .easy to set up.works very fast .a lot of card options

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hello, GregoryJ. We are glad to hear that you find it easy to use and set up, and that it operates efficiently. Having a variety of card options adds flexibility. Please let us know if anything comes up. We're here to assist you in making the most of your experience! SquareAU

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