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Customer Ratings & Reviews

Model:
A-SKU-0556
SKU:
6321295
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Customer reviews

Rating 4.8 out of 5 stars with 1104 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the Terminal's ease of use, overall performance, and battery life. Many find the size and speed ideal, and appreciate the simple setup and receipt printing capabilities. However, some customers have expressed concerns regarding connectivity issues, the price point, and occasional software glitches. Overall, the Terminal seems to be well-received for its functionality and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,144 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy Set-up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't got to use this yet but the set up was super easy and I'm excited to see how well it works!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Square Terminal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device worked pretty well, I've only had it for a month, and now it's not charging.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Oh no! We're sorry to hear you are having trouble with the device. Please check out our troubleshooting guide here: https://squ.re/3hmPAZH

      If you still need assistance, please feel free to reach out to our team for one on one support: https://squ.re/3CrXkmg SquareAU

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Square terminal, great for beginners!! Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product except I still have to get a cash drawer but works great, I recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    T

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time you were able and I didn’t have a chance

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to start your business, quick and easy ....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terminal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can you please replace any of these items by october 31, 2025

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful w mobile & online business. Ready to go right out of the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squareterminal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great product, but I wish it worked on Bluetooth.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thanks for your feedback! While it doesn't work with Bluetooth, it does work with hotspots. SquareAU

  • Rated 5 out of 5 stars

    Owner , corner copia

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff member was very knowledgeable about the Product we were buying. He explained in good detail how the warranty’s worked , and made the sale seamless for us . Great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great terminal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using the square for the iphone, I don’t have many card sales in my business but when I do this has been very much more convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much simpler version of square...no IPad required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this handheld unit, as it is wireless and works just as if you were using your iPhone iPad for credit card purchases. It is a must if you use the square for merchant services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slick device. High hardware failure rate.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 8 of these. So far, 4 have failed and had to be sent back. They last about 9 months before needing replacement. Maybe they are not designed for the duty cycle we use them for. Otherwise, they work pretty slick for taking mobile payment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Square Terminal is very easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome terminal not more unexpected feeds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this terminal is awesome for beauty salons to keep everything on organize and keep appointment on time you have everything to work chip reader primer receive and checkout

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only few months stop holding charge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won't hold a charge after 5 months.. so i have to buy a new one because the replacement took a while to sending.. Make a trouble on a business when terminal not holding a charge

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, Jorence, for sharing your feedback. We apologize for the inconvenience caused by the Square Terminal not holding a charge after just a few months of use. We understand how this can disrupt your business operations. We're committed to providing reliable products, and we'd like to assist you with a prompt replacement. Please contact our customer support team so we can address this issue and minimize any further disruption to your business squ.re/contactsqsupport. SquareAU

  • Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this I was using my phone to cash out customers but with Covid 19 its wasn't safe to use my phone so this was the Best purchase every

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Service was terminated after 8 months of use!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 8 months of use, Square decided to just cancel my service and did not provide any reason for doing so! In their email they said "for privacy reasons we can not disclose any information for terminating you account". Now I have to scramble to find another service to do credit card transactions! Not Cool Square! Don't buy this product!!

    No, I would not recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for reaching out to us. We understand that having your account deactivated can be a frustrating experience, and we appreciate you taking the time to share your feedback.

      While we’re not able to discuss specific reasons behind account deactivations on this platform, what we can share, is that this decision is only reached in cases where there is a breach of our Terms of Service. For more information about our policies, please review our Terms of Service on the following page: https://squ.re/3y7CYAR.

      Thank you again for providing this feedback, and we wish you all the best moving forward. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, convenient, all in one terminal, easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device at my business. It is great to have chip/tap to pay and swipe as well as printing capabilities. Wish the OS was a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product the only thing that you need us to have Wi-Fi if not you could use hotspot off your mobile device.

    I would recommend this to a friend