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Customer reviews

Rating 3.6 out of 5 stars with 160 reviews

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  • Service

    Rating 3.6 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

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66%would recommend to a friend

Customers are saying

Customers express satisfaction with the Gas Laundry Center Install (Non-Regulated), particularly highlighting its overall performance. Customers report that the installation process is quick and smooth, leaving them with a well-functioning laundry center. There were no CONS reported for this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 160 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smoothly. Everything on time. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect! I highly recommend this product!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not instal I think they did not want to bring the unite upstairs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Great Service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed my interaction with the install crew. Awesome service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional installation hassle free worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washtower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, professional, on time and fast service!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    As long as they get it there, they don't care how

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged the product and when confronted, all they kept repeating that the product still worked. Obviously it works, but a brand new product that cost over 2Gs being damaged before even one use is the problem. Then ran away. Absolutely trash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avod the installation service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. The installer didn't know how to turn off the water. They refused to use the new parts we bought from best buy, they left pieces from the old machine on the stairs, they left their sweat (gross) on the machine and they damaged the wall while moving the machine-- then didn't own up to it. Do not use the installation service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have had great experience with the Greek Squard. They are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Both delivery driver and telephone customer service. Thank you!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came to install around 5 pm. Came in to my house and looked at it was going to be installed on the second floor in a luandry room in a pretty tight space . Flat out said I need a secondary drain not just the main one there. Wouldn’t install and left . Returned all items including washer and dryer combo.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yellow gas line stands out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an easy installation. Yellow color gas line easy to see & locate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will never buy from Best Buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best has the absolute customer care service and communication with its customers and delivery drivers. I am currently on my 4th attempt to get my washer and dryer delivered. We “purchased” the washer and dryer 27 days ago, hoping to get it tomorrow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, they were on time and cleaned up any mess they made.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy not Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a washer dryer from Best Buy with deliver and installation, a billion dollar company, they tried three times and failed each time, so I went elsewhere

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They failed to deliver this item 3 times and they never were able to resolve this issue. I experieced long wait times trying to resolve this issue, literally more than 4 hours on the phone (this should be documented) This not how you treat a vauable customer. The Geek squad gave me a different reason every time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kind of awful install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original water hookup error. Fixed a week later. But dryer not tested for heat - there is none. I'm hiring a plumber for this 'cause it's gas. Do not trust 3rd party installer: J B Hunt. Nice guys, but not thorough. In a hurry to leave.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    it was a great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived early and did a great job. Would use them again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible 3rd party installation/transportation Co

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible installation experience overall. Best Buy should continually monitor their 3rd party installation/transportation companies! …mainly to exclude the unprofessional & shady personnel…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect combo for my new apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE never disappoints, perfect stacked combo for me

    I would recommend this to a friend
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