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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 160 reviews

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Rating by feature

  • Service

    Rating 3.6 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers express satisfaction with the Gas Laundry Center Install (Non-Regulated), particularly highlighting its overall performance. Customers report that the installation process is quick and smooth, leaving them with a well-functioning laundry center. There were no CONS reported for this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 160 reviews
  • Rated 1 out of 5 stars

    Delivery nightmare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 separate visits to do one job. Took 2 weeks. Can't uninstall, deliver and hookup at sametime

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give the installation experience a 0 stars I would. It was a nightmare and in the end you guys basically told me you couldn’t install and I was out of luck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hire someone else

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hire someone else, they walked in and said they couldn’t complete the job and then walked out, I had to finish the install.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was terrible. The guys left before making sure my unit was working and it didn’t work. Had to get the unit working myself from steps they missed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation never happened. Best Buy cancelled my appointment twice and I had to install it myself!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed myself please issue credit. The installers tried to claim their was problems with my connection. As soon as they left I installed it myself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never happened. They just took the money and didnt bother to reschedule with me. I had to pay my guys to install it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Payed for guys to install and was told they don’t have the correct connections

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfactory install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were not helpful in installation and are hard to communicate through the phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were absolutely horrible and rude. Will not buy anything from here to install

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just tools

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You Service people didn’t use those tools to install my new unit. They’d used their own tools.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They refused

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They refused to do it. They literally said to me, “you do it!” I will never use them again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered 6 ft. gas line and received a 5 ft. waterline. had to call a plumber.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came hooked up but forgot to put on one piece had to call them back out to fix

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Did a great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed a new washer and dryer combo in my daughter's condo. Did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation Team

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was in and out, great guys, and super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG stackable washer/drier.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery time was great. Removal of old appliances went well. Installation was wonderful. Could not have done any better and done in very good time, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our washer and dryer. The installers were great. They we’re punctual and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, on time, tidy installation, and very polite team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and incredibly friendly, even for a very tough job.

    I would recommend this to a friend
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