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Customer reviews

Rating 4.6 out of 5 stars with 245 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 245 reviews
  • Rated 5 out of 5 stars

    OUTSTANDING Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haul away service was exceptional!!! They were polite, courteous, professional and fast!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old washer haul away

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great convenient service. They showed up on time and were very effecient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul away people called with an ETA and were in an out efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Removed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Very satisfied with ease of TV removal took less than 10mins!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prompt and good service Appreciate the convenience Professional and courteous staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free haul away

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have this service included with the tech support program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time and very courteous. They were careful getting around the furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy people are very quick, timely and professional. they made sure to clean after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old TV Removed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so happy that Best Buy was able to remove our very old TV when we bought a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen delivered the new tv and took the old one away without any issues. They were on time and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the guys that came were nice abd did everything in a professional matter

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The service was great. The situation, not so much.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a new fridge delivered on a Tuesday. The installation team couldn't get it in unhooked so left it. We got it unhooked. I spent over four calls from my office ... four and a half hours waiting on hold with no contact. I finally called the store back and talked to a store manager and he helped me. We had the old refrigerator in the middle of the kitchen for two weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite delivery service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, friendly, and polite. Highly recommend. Took out my big clunker tune tv like it was nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivery of appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with excellent service,would use again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haul-away of old oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul away and recycle is just as expected. Garage to truck was no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly and they moved my appliances downstairs without issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The movers were very professional and courteous. I was so happy I did not have to deal with getting rid of the old stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to get old equipment removed. This made getting the new equipment installed easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul Away Services for 50" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the Best Buy Haul Away Services. Worth the money especially during Covid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will do it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called to let me know what they had ahead of me then called when on their way. Polite and fast. Very satisfied.

    I would recommend this to a friend