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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 4.2 out of 5 stars with 285 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Aerox 9 Wireless gaming mouse, particularly its lightweight design, programmable buttons, and impressive battery life. Users appreciate the mouse's responsiveness and smooth design, including the RGB effects. However, some customers have expressed concerns regarding the scroll wheel functionality, software experience, price point, and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 285 reviews
  • Best Buy Employee

    Rated 3 out of 5 stars

    Very innovative but terrible buttons

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mesh lightweight design, every time I look at it I think to myself, "That's a cool mouse" but I promise you that this mouse has worse buttons than any other mmo mouse on the market and will hurt your hands if you are doing anything for more than 30 minutes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit pricey even with the price drop but second to none for what it is. The open mesh is cool but you're effectively paying a premium for something more likely to break. It's great but... watch your spills... or maybe buy a skin wrap.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BROKE AFTER 8 MONTHS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scroll wheel mechanism broke after a mere 8 months of average use, not even heavy gaming. Absolutely would NOT recommend. Going back to Razer products!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device so far, we’ll see if the hardware stands the test of time/usage. I’ve been burned before /cough razer /cough. But so far so good. Software is solid and functional as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Programmable buttons
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid as Steel

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SteelSeries Aerox 9 Wireless mouse is an accessory as solid as steel. Being an avid fan of a critically acclaimed MMORPG, having the 12-button side panel is an absolute must, and this mouse has not let me down. Initially out of the box the design is quite striking. The open frame design is unconventional and adds nice flair. With that, the LED set on the bottom is easily visible and illuminates well. The overall design of the mouse is not only sleek but lightweight, resting easily and gently in the hand. The mouse is advertised as having an “aquabarrier” which is an important aspect given this open design. My hands sweat… a lot… and there being a waterproof feature is most definitely an advantage. Setup was quick and seamless. There are two options for connection, a USB-C dongle and bluetooth. The USB-C dongle is supposedly a more flawless connection with better reactivity time, that being said the dongle itself can be a bit finicky on my laptop and would on occasion get hit and disconnect with use. I found myself preferring to use bluetooth connection with my laptop, leaving the dongle in my computer as I alternate between these devices. The occasional disconnect was a no-bueno situation while playing online. I have gotten countless hours on a charge while using the wireless mouse, which is wonderful as I do forget to charge accessories. A plus of this mouse is that it is wireless. I have never previously had a 12-button side panel MMO mouse wireless and it is a game changer for laptop gaming. To fully use the mouse one must download the SteelSeries Engine. The engine allows for configuration of the action buttons (which was the most important part of me). There is an option to record action and bind it to the keys, just what I needed. You may change CPI to match desired gameplay. The engine interface is not very asthetically appearling, but is efficient and has multiple settings able to be modified. Personalizability is key. There are also illumination settings to allow for desired RGB. Orange/purples look great, which is always my test. All in all this is a solid mouse for an MMORPG, with bluetooth being desired over the dongle for laptop use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are only a few with the number pad on side and this is probably the best one with it

    I would recommend this to a friend
  • Cons mentioned:
    Scroll wheel

    Rated 2 out of 5 stars

    Scroll Wheel Issue

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issue with the scroll wheel where it intermittently scrolls up instead of down. Steel series customer service has not been helpful at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    3rd party advice required to program buttons.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is excellent. However if you are buying it to use the buttons for macros you have to go one YouTube to find out how to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight and durable - love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lightweight design is great! Despite being lightweight, it feels well-built and durable. Loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great! I bought it to use at work and will never go back to a notmal mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and customization! Easy set up and wireless capability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great MMO mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is a little short, but overall works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse good, software alright.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions as ot should, the steel series software sometimes dosent works so well but the mouse it good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has the exact product I am looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse is great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons are hareder to press. Its a good thing to me as you have to rest your thumb to move the mouse witch prevents accidental clicks .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light up the room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lighting on this mouse..perfect.lights up the room

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Superb Feel, Horrible Durability

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this mouse for just about 90 days exactly, and the mouse wheel is already exhibiting an issue where it registers phantom mouse wheel up inputs. These occur even when I'm not interacting with the scroll wheel. This is extremely disappointing, inconvenient, and ruins an otherwise fantastic product. It feels great to hold, and might be my favorite mouse I've ever used, but it is so poor in reliability for a $150 product and I'm a rube for trusting the build quality and not buying a 2 year warranty that I hoped would be irrelevant. I'm an idiot for thinking a mouse could last longer than 2 years. All my Corsair mice have had issues with the mouse wheel, but only after 2+ years of heavy use. 3 months is pathetic and I've wasted my money. If you feel like you want to buy this mouse, absolutely spring for the warranty because apparently these things are susceptible to failure. Thanks SteelSeries, you got me!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! Smooth movement and responsive. Highly recommended for any gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth Magic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great for MMOs. I have it paired to my laptop via Bluetooth and it is great not to need the dongle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my system and fits well with my hand.

    I would recommend this to a friend