Customer Ratings & Reviews

It's been over a year since I first purchased it and can't say this aged well, it has got several LED's not turning on anymore and the display does nothing useful really. The SteelSeries GG is nothing special either that I barely ever open it. I'd rather buy from another brand.

Unfortunately the c key was double typing, but Best Buy took it back and allowed us to exchange it.

These keyboards have some type of programming issue that makes them reboot like crazy. I’ve gone through 4 of them and finally switched to Corsair which doesn’t have the RGB responsiveness but doesn’t reboot every two seconds.

Like I said keyboard is ehh Spaulding not recommended to a friend

It’s an ok keyboard, but idk if they gave me the wrong one or not because the one i got does nothing like it shows in the video as described. May need to switch it out for the right one.

Didn't last a year before a couple keys quit working...

Trash. Returned in under a weak. Too expensive for what it is. Edge lord gamer BS. Making money on marketing/brand new only.

I don't waste time playing games, but I definitely am a fan of these backlit mechanical keyboards. I had been hunting for a keyboard with great backlighting. This keyboard is the best, and probably a tad brighter than the Razer keyboards. Definitely better than Corsair. For the most part, evenly lit from left to right, top to bottom. I paired it with the SteelSeries 310 mouse, and so far great. Keys on the board do not feel slippery, nor cheap. Not loud like some boards, but makes just enough of the classic mechanical sound to let you know you are typing on a mechanical keyboard. Does not offer a little light to let you know you have the NUM lock key activated or deactivated. The CAPS lock key does turn white, but again no little light like most boards. And one last thing. Underneath the board there is a way to direct the power cord to either left, right, or center, and it stays in place unlike a lot of boards that offer that capability, but the cord often times does not stay in place. Again, I want to emphasize that if bright and beautiful lighting is what you are also into, on top of wanting a mechanical keyboard, you will have quite the challenge trying to find a board that looks as beautiful as this one, and feels incredibly solid.

I was skeptical of it at first, but rolled with it considering I don't like the Logi or Razer keyboards. Best keyboard I've ever owned and can't beat it for the price. The included magnetic wrist rest is nice too.

Nice, quiet keys with good feel, love the little display!

I bought an Apex 7 Red. I was considering an Apex 5 and impulse-bought the Apex 7 for $60 more because it has a USB passthrough port and I value being able to plug my mouse into my keyboard. But I misunderstood that, on gaming keyboards, a "passthrough" USB is just that. There's no USB hub inside the keyboard, so you have to plug in TWO USBs at your computer, and one is passed through to the USB port on the keyboard. To me, that's pointless. But I have another keyboard that has the hub, and I assumed it would work the same. That's on me for not doing my research. But then the real problems began. When this monstrosity powers up, its Arm processor shows off by sweeping vistas of light across the keyboard. So impressive! So... ANNOYING. Every keystroke creates a wave of color across the keys. I want a backlight, but I don't want a circus act. But, hey, it's fully configurable, so I downloaded their software and learned how to subdue the backlights and make them one color. But the color intensity was too strong, I wanted to tone it down. There was a button to "reduce intensity by 50%" or something like that, but when I pressed it, the backlights turned off. I couldn't un-press the button. I tabbed into some other place and the default values for the profile I had selected (config 5) switched back in. Yuk. So I toned it down again and decided to live with higher-than-desired intensity until I had more time to spend learning how to configure the keyboard. Made sure to save config 5, and I was up and running. I investigated the built in menu items using the little screen and buttons in the upper right, being careful not to save anything. Then I unplugged the keyboard from the USB and plugged it back in, and it went back to defaults. Bad programming. That wasn't my doing. I had been careful to not change a config after saving. I was getting pretty annoyed with myself for having bought this grandiose garbage for far too much money, so I quickly reconfigured it with a single backlight color, and started working. But as I began doing work, I noticed that some of the keys weren't working correctly. I focused specifically on PgDn. It just didn't work. But there were others I didn't bother to write down. At this point, I thought "maybe I screwed it up", because on this keyboard every single key can be configured. So I had to pull up their Windows software again. Checked around, and the PgDn key looked OK. So I went online and searched for a way to manually reset the keyboard to factory defaults, and found a page on the Steel Series website that had a procedure: unplug the keyboard, press the volume wheel and button below it simultaneously while plugging it back in to the USB. When I did this, the whole keyboard started flashing red backlighting, and just stayed in that mode. When will it finish? I let it go for about a minute, then removed/reinserted the USB, and it still had my single-toned backlight color, so I guess that didn't work. The web page is here: https://support.steelseries.com/hc/en-us/articles/360043313811-My-keyboard-is-experiencing-software-issues There is a video on that same web page that shows how to reset to factory defaults using the built-in menus, and that seemed to work, but it didn't change the fact that the PgDn key didn't work. So I pulled the PgDn keycap off of the underlying switch, and used my thumbnail to press down hard on the switch, and was able to send a PgDn event to the PC. Well, folks this is a brand new keyboard. A switch like that should never have made it out of the factory. And I'm 90% sure PgDn wasn't the only bad key. That's just bad quality control. So I took the Steelseries Apex 7 back, and I'm typing this on my new Razer BlackWidow V3, which is a lot cheaper than the circus freak that I wasted two hours on.

During the time that I'd had the keyboard, it's been mostly smooth. However, over the last six months certain keys seem to be unresponsive or completely dead. Considering the original price of the keyboard I had expected at least 5 years of good use before needing to look at replacement. However, after about two and a half years multiple keys are dead and certain LEDs have diodes that've burned out.

So, the product itself is fine, for a while. I eventually ran into some trouble with keys which is to be expected. The issue is not the product, but the customer support. Its OK to have a product and I'm fine with there being defects or wear issues, but if you don't make a good faith effort to resolve people's problems, I cannot recommend the product.