Customer Ratings & Reviews

Good headset but very little sidetone. It works on all my devices.

The head strap is too big for my head and can't be adjusted any smaller.

Wish I could’ve fit it on my bike to take home and try

This headset didn't have the ability to separately control game and chat volume on the xbox. If you plan on using this for chat, I'd look for a different headset as the game sounds drowned out anyone talking in the chat

The dongle has to be placed in a high specific area, or the headset will have a annoying and consistent beep. Lastly, To configure and update the headset you need a windows computer MAC will not work.

I really like the concept of the USB-C transmitter, but the headset has too many issues. My biggest complaints are the poor quality mic and the tight fit the of headset. I have a small head, and they are still uncomfortable. I exchanged these for the Arctis 3 Bluetooth, and I'm much happier despite needing to rely more on the wired connection for some devices. Being able to connect to my phone and my gaming device at the same time with the Arctis 3 Bluetooth is pretty sweet.

Average audio, average mic, but terrible mic feedback if you use it while charging

I’ve had these particular headphones for about 3 years now. I honestly think it’s a great universal headset to use between console and PC. Bluetooth has no lag or delay, the battery life is fairly good. Audio quality isn’t bad either, respectable.

Very dissatisfied with this headset. The microphone does not stay connected, we plan to return it to the store on Monday. This was very frustrating for our son on Christmas!

these were Christmas gifts and the associate brought them out to the vehicle with out a bag and spoiled the present, There were a couple items for the person in the car,

never got them. ordered them to be shipped and they apparently were dropped off at a dock somewhere and when I called I was told I had to go pick them up. not gonna happen.

I was very impressed with the sound. You can download the SteelSeries app on your computer to configure you audio settings to your liking. They are super lightweight I forget that I'm wearing them. The ear cups are nice but I don't think they will be right fit for everyone. For my ears they were great and didn't bother me but for other people I can see that maybe their ears will touch the inside and make it uncomfortable. I owned the Astro A50's 4th Gen and they were definitely super comfortable. The sound quality on the A50's was better but not by much compared to these Arctis 1's. The A50's produced surround sound very well. Unfortunately when using Windows Sonic or Dolby Atmos I did notice a dip in sound quality :( from the Arctis 1 but games still sound great when using stereo uncompressed. Maybe this can be fixed if you adjust the sound settings specifically for surround sound. The Astros were $300 and these Arctis 1's cost me $87 with a promo code. It was worth making minor sacrifices to get these. For a headset in this price range I think they are worth a shot and hold their own.

If I could give 0 stars I would it would not work and I couldn’t send it back due to it being over the time since it was a birthday gift.

Headset is next to unusable. Constant clicks, pops, and feedback. Support has been unable to fix, and now to late to return

I use this headset with my PS4 Pro as well as my Xbox. They work perfectly on both. I love how well the wireless setup works. They are nice and loud (so you can hear conversations more clearly), great fullness and depth to the audio and are incredibly comfortable. They fit well on over my ears and don't overheat at all (after hours of play). On top of that, the mic is amazing! My friends report that I sound better than anyone else when we are playing (and no cutting out like other wireless mics). It feels like Steel Series did an incredible job packing a lot of great features into a $100 headset.

Horrible headphones, the sound, the quality, the customer service, you name it avoid these at all cost.

Bought this for my grandsons Christmas. IT DOESN’T WORK!!! Very disappointed and embarrassed!

The mic sounded worse than any other mic I’ve ever owned and the audio cannot be adjusted very well.

I returned this item because of malfunction or broke after just a few six or seven days of use.

Game chat mixer too complicated and doesn’t channel well together, also very tight.