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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 710 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the Arctis 1 Wireless Stereo Gaming Headset's sound quality, comfort, and battery life. Many appreciate its wireless convenience, lightweight design, compatibility with multiple systems, and the value for the price. A few users mentioned that the bass could be improved. Overall, the headset receives overwhelmingly favorable feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 710 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Left Speaker stopped working after 8 months...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great audio. The 7 channel system is great when playing on PC. BUT, the left speaker stopped working after 8 months of normal wear and tear. Exchanging.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 1 out of 5 stars

    Super light but brittle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its light and very comfortable but the material was terrible. It came apart. Might just be because of my larger head shape but still poor quality

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Better options available

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on 20 minutes of usage I would not recommend. I do not understand the praise these headphones receive. I am no audiophile, but the audio seemed really flat to me compared to the cheap wired headphones I have owned in the past. Also, the ear cups were way too big even for a medium sized head. The headset was constantly slipping off. I recently purchased a Razer Blackshark headset, and while more expensive I believe it is the superior product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my daughter for her job as online advisor. She was not that impressed. Spend another hundred dollars and get something better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Short life span

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for a few months and then I started having high pitched crackling that worsened to the point of being unusable. Very sad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent. But please put a better charging outlet in

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work ok. But where is the mute button? And can we move away from the little micro charger? The darn things always break.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Sound great - Geeat range Cons: - Very cheap - Pure plastic - Uncomfortable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure out how to use, so can't say much. ***Note for this review page the below should state minimum of 12 words not letter.***

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    OK headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset kept cutting out and disabling my mouse. other than that the sound quality was good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for entry level...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good entry level basic wireless headphones. Sound is on par with any regular headphones system. Mic works good and is clear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good for a few months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these back in november to give as a christmas gift and they were fantastic up until this week. they make a weird random beeping noise and for a few seconds after that the sound cuts out and gets crackly. and of course I can’t return them now. so they were great for a few months, but we can’t seem to find the source of the issue or a solution

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Beware

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working 2 months in. Was the best I had used until that point.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    breaks easy on the headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor construction and quality, would recommend something different for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    First the xbox it is not wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but not completely WIRELESS for the xbox. Kind of disappointing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this product. Couldn’t figure out how to hook it up to his PC

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Falling apart after few months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset about 6 months ago and have been using it almost daily. Started falling apart about a month and half ago, where the headband started getting loose and wouldn’t hold in place, and now has started to come completely apart. Contacted customer service via email for warranty support, they asked for a video showing the issue, which I sent a few days back. No response from them to help resolve the issue or honor their warranty. For the price paid, I expect it to last more than 6 months. I would not recommend this product, better to save a little more and go with a brand that will honor warranty in case of any issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is an ok headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what I need but not really great quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product for no compatability with xbox on a wireless platform. Wired is the only option with an xbox. It is not the brands Other than that it gets fantastic reviews on youtube and feels super solid on your hands.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microphone stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on May 25, and it worked fine for a few days. Then, on Jun 1, the microphone stopped working. I tried turning the headset off and on, tried muting and unmuting the mike and was successful once in getting the mike to work again for a few hours. I returned the headset and got a replacement yesterday, Jun 3. The replacement worked at first, but would not work this morning when I turned the headset on after charging overnight. When I return this headset, I will replace it with a different brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buy something else

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned it for 4 months before it stopped working, didn't get the protection plan so had to buy a whole new headset, Id say spend the extra 20-30$ to get something of higher quality.

    No, I would not recommend this to a friend