Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $50.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 593 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Arctis 5 Wired 7.1 Surround Sound Gaming Headset as having excellent sound quality and comfort. Many appreciate its compatibility with multiple platforms and the lightweight design. While some users found the bass lacking and the software could be improved, the overall positive feedback highlights its value for the price. The retractable microphone also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 593 reviews
  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Great but not for my Xbox one only.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great headset could have better bass. But on my xbox one S which is only 2 months old it would echo on party chats for my friends so I tried a different controller and still did the same and another controller still did the same. So I tried a ps4 and it didn’t echo so then I tired someone else’s Xbox one S but a bit older Xbox one S and it didn’t echo so I have no clue why it did it to me but I just returned them because the echo was so bad for my friends.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really a fan

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a quality headset, but not really a big fan for use with my PS4. The retractable microphone was excellent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My grandson LOVES this headset!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employee recommended this headset. My grandson is very pleased. I just wish it wouldn't block outside noise so well. He can't hear me unless I'm right beside him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What my son needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He needed a headset for his laptop when he plays his games while he is sitting. He is a truck driver and is gone for weeks. He really likes the headset, it suits what he needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel like a helicopter pilot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to step up my of gaming to the next level. This gaming headset makes minesweeper an unreal experience. I couldn't imagine going back to playing minesweeper without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound pretty nice and are comfortable the price point is bit eh for them just bc of the rgb. If you dont really care too much for LED just get the version before this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable headband

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Others can hear sound over mic well. A little tricky getting sound levels low enough to hear important gaming elements as other sounds are too loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Comfortable and Easy to setup and use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned anything from this brand but I figured I would try it out. To my amazement this product works well and has great sound. would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for my little brother for Christmas and he loves it. Says it's a little tight on his head but he finds a reason to complain about everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son tried other more expensive gaming head sets and the microphones kept having issues. This one has worked well with no complaints.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently own 2 other headsets besides this one, a Logitech G35 and a Gamecom 788. Both of these headsets are below the 99 dollar mark and both outperform the Steelseries Arctic 5. Comfort level though the Arctic has both of them beat, but that is as far as it goes, after I had paid for this headset I though to my self.. the LED's are outside, so this is an aesthetic that you only get to enjoy while you're not using the device and that is not a con to be honest, but just something to consider. The reason why I'm giving this headset a 2 star rating is simply because the sound quality is just bad... Keep in mind the Gamecom 788 was a 30 dollar headset and also 7.1 surround. The G35 is almost twice as heavy but the sound on that one is much better than both the Arctic 5 looks very nice, but the one thing that truly made me hate it was the static sound it kept making while jumping through Youtube videos.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well with playstation and xbox. Comfortable and good quality audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset ever

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, waited on Review almost had product for a year and works as if I just bought them I love these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my astros. I actually prefer these over the astros. They are lightweight and are really comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son great deal and product! He built a gaming computer and this headset was the finishing touch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something good and not expensive i've got something TOO good for the price just perfect use of $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steelseries is the best!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steelseries products are the best bang for your buck everything they make are top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS THING ROCKS, THE BATTERY HAS LONG LIFE AND THERE IS 2!!! GREAT FOR QUICK SWAP IN GAME AND STAY WIRELESS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset For a gamer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't a great headset for any gamer or someone who wants a good headset to use for you right pc usesrs or console users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for xbox. The mic works good. The only downside is no lights unless it's plugged into a computer.

    I would recommend this to a friend