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Customer Ratings & Reviews

Your price for this item is $176.99
The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 249 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-249 of 249 reviews
  • Rated 5 out of 5 stars

    Great ear pods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Comfortable and great quality, love the app you can change settings on your phone

    I would recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - Thanks for your review! we are glad to learn you have enjoyed our Gamebuds and found that the device functions well.

  • Rated 2 out of 5 stars

    Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these for about a week then realized the left bud was consistently dying faster than the right. You also have to constantly adjust them as the plastic piece towards the end rubs against the ears. The case feels as cheap as the plastic from a pez dispenser and the audio is very sub par. The sonar application also has many unaddressed bugs making it harder to find an ideal audio option. Overall these are a total cash grab when you could get better audio from AirPods. I recommend the Sony Inzone buds instead. I have worn those up to 8 hours with no irritation and great audio quality.

    No, I would not recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - Thank you for taking the time to write your review. We will pass your feedback along to the appropriate team. We would recommend that work with our Product Support Team as they will provide you with the best assistance If you have additional concerns, please be sure to relay them to our feedback email (letusknow@steelseries.gg) We are here for you and always happy to help.

  • Rated 1 out of 5 stars

    Seemed great at first, but things went sideways.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So initially I loved these earbuds. The only real complaint I had was that they are nowhere even in the same ballpark in terms of comfort or range (as in distance from PC) as the Logitech GFits I was replacing. They had better software, easier firmware updates, and more consistent ability to switch back and forth between bluetooth and 2.4 which is why I bought them since I use these to answer work calls while gaming. After a few months the problems started. I'm unsure if its related to a firmware update or windows or what but thes things will simply not stay connected for long periods of time. They suddenly drop connection in both bluetooth and 2.4 mode for 20-30 seconds then reconnect. I spent about 4-5 hours going through reddit and looking for official support on the topic but apparently Steelseries has an issue with connectivity across multiple peripherals. I tried everything I could find on the net including modifying power settings and going into every single USB device in the device manager and changing settings there. It's still a problem. I have 3 different sets of wireless audio devices and none of them have this issue except the Arctis earbuds. A few weeks after that a new problem started popping up. 90% of the time when I pull them out of the case now the left earbud doesn't get recognized and I have to put that one back in the case and then pull it back out to get it to work. That's pretty much the last straw and I'm going to attempt to RMA these. I'll come back and update if/when that fixes the issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless earbud for gaming. Have the same quality with the wired one but extra features like transparency, anc and eq are the real winner.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low volume

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice audio quality and fun to mess with the preset EQs but the volume is definitely lacking. Since I’m on console I’ll be returning to out toward something I can use and feel like I’m getting enough volume

    No, I would not recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - We are very sorry to learn of your disappointment with the Arctis GameBuds. It is not what we expect from one of our devices! We apologize for your inconvenience. For additional questions or concerns, please reach out via our feedback email (letusknow@steelseries.gg). Contact us if you have any further questions or concerns. Our team will be able to assist you in bringing the best out of our products; we are happy to help! Thank you.

  • Rated 3 out of 5 stars

    Mic issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for Bo6 and the sound quality is good n great n all but whats up with the mic? It works when it wants tah work. I really want to like this headset but if theres not n update that can fix it i may return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    8/10 frfr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it works so amazing on phone and PC. I got the white solid color, you can change everything on mobile app or Steelseries app on PC. Easy to use. I've had some issues with the Mic people saying I sound distant so I'm trying to figure out the settings for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steelseries!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This company never disappoints me, I highly recommend!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life does not last 10hrs also one earbud always has less battery % than than the other.

    No, I would not recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - Sorry you are having issues with your battery, as it is not something that we expect to happen. We suggest reaching out to the SteelSeries Support Team by using the following link: https://support.steelseries.com/hc/en-us .We would like to gather details and provide you with the best assistance. We want to make sure that you are having a great experience with your SteelSeries device. Thanks again!