Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 656 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 656 reviews
  • Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're pretty good earbuds. Just don't like that there is no button where you can mess with game chat volume & party volume, like headsets.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but...

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welp. Hate that I had to give a lower review because when worked, it was great. 1st lasted not a few months before right bud went out. Rma was completed, and then the new one also did the same issues, not even after 2 weeks. Maybe I just got lucky with bad sets, but im serverly disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Steelseries earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work for gaming and have bluetooth for my phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not fully polished yet.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is mediocre, and the firmware has been buggy for me, producing noises when ANC is activated, which makes the feature unusable. Otherwise, it’s an interesting concept and a decent starting point for such products, but it’s not fully polished yet.

    No, I would not recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - Thank you for taking the time to write this review. We apologize for any inconvenience our product has caused. If you have additional questions or comments, please be sure to reach out via our feedback email (letusknow@steelseries.gg). Our team will be able to assist you in fully optimizing the GameBuds. We are always here to help!

  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first pair BB shipped me the right ear didn't work. So i talked to customer service which is great and they returned them for another pair. Needless to say these work and customer service was great and the return process wasn't hard. Thanks to BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, mediocre mic.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed. The mic isnt the greatest, but not a deal breaker. It's less obnoxious than the huge gaming headsets and can be used out and about too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headset I have ever purchased I have been using for about one month with zero issues.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They're okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had them for a little over a month now and the left earbud stopped working. Besides that these are good. I've done a reset and checked the connection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not ready for mainstream. Serious lack on SteelSeries part to make these usable. Cons: - When used in Bluetooth mode, they are a choppy static mess, which you can't make out anything going on. - Getting these to actually work in Wireless mode. - After you get them working in wireless mode, then turn them off, then back on, all wireless mode settings are gone. - The separate earbuds do not sync. Sometimes just one will start playing. - The "Sonar" software from SteelSeries GG, is very buggy, it attempts to make virtual audio devices to separate out the different streams. Which can be great, if/when it works. Pros: If you can ever get them to work right in wireless mode, they are amazing. However the moment you take them off, good luck getting them back in wireless mode I wanted some ear buds for my PC, but these apparently are not them, I had high hopes as Steelseries generally knows what they are doing with audio devices.

    No, I would not recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - We are very sorry to learn of your disappointment with the Arctis GameBuds. It is not what we expect from one of our devices! We apologize for your inconvenience. For additional questions or concerns, please reach out via our feedback email (letusknow@steelseries.gg). Contact us if you have any further questions or concerns. Our team will be able to assist you in bringing the best out of our products; we are happy to help! Thank you.

  • Rated 5 out of 5 stars

    Worth the buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about buying this due to the hot and cold reviews. I pulled the trigger and I don’t regret it at all. I bought them as an alternative and they became my primary.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    How did this even get released?

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely functions and loses connections all the time across multiple devices tested. Plug it behind your PC? Is there a desk in the way? Connection problems. Trying to use it on your phone? Randomly disconnects from your phone even if it's just in your pocket on bluetooth mode. The connectivity is so bad, that whenever it disconnects from my PC for example, I have to physically go behind my PC so there's a "clear" signal from the airbuds to the receiver dongle.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Highly recommend.

    |
    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for gaming ear buds, these are perfect. A lot of features and are not annoying as over the ear headphones for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have freed me from the wires!!! Great product for gaming, phone calls or listening to music!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh Mic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic quality wasn’t the best on Xbox party chat, ended up returning it for over ear headset

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best multipurpose earbuds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome eardbuds work for everything i need from gaming to commuting

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not up to snuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are ok but not great sound compared to their headsets

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive for what it is but since the only option on the market, you cany choose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing wow I can’t believe it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O-M-G I’m literally inside the game. Never has ever felt so real, hello sword art online literally

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor controls, user hostile firmware. Hard Pass

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be fooled by the hype: these are terribly annoying and disrespectful of your rights over your own body. You can't disable the auto-power off, and that is NOT OK FOR EARBUDS. It's not ok at all to ignore user settings and considering the Nova 7's have the same problem, and have for <3 years... Don't count on Steelseries fixing it. Steelseries is using the same annoying power settings for these earbuds that they do for the headsets: they shut off after 10 minutes of silence by default, and they reset to that default every time you turn them on. You must launch the Steelseries GG app, and open the settings EVERY TIME YOU TURN THEM ON. I'm seriously considering calling them defective. They will turn off while you are dictating. Also, you cannot disable or even remap the button controls. Holding them down for 2 seconds turns them off, and yes, it does wake you up in the process. Forget about sleeping with them -- which they _should_ work great for.... but the buttons ruin that. The lack of control over the controls, intentional ignorance of user power settings, and history of ignoring user feedback make these a HARD PASS, unless Steelseries starts spending more on developers, and less on shills. Sony Inzone Buds are better. JBL Quantum TWS (from 2022) are WAY better. Heck, even my TOZO NC9's -- which are budget and bluetooth, are more convenient in game mode.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best value.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive for what it is. Its pretty good but not at this price point.

    No, I would not recommend this to a friend