Customer Ratings & Reviews

Works well and is easy to use. Great earbud option for Xbox

Great sound. Easy hook up. Perfect for use with Xbox and PlayStation

These work great and it was an easy way to get Oder online and had it fast. Best Buy has always been a easy way to get all I need and they are always so nice

Constantly disconnects right next to the computer and then you have to play a game of putting the bud back in the case and taking it out and hoping it reconnects in the first couple tries. Can't walk more than 1 room away or same situation when you get back. Microphone always sounds like you're far away. At one point the right earbud just started playing feedback nonstop and I had to figure out how to do a factory reset on them to get it to stop. The app liked to switch your default sound device every time you docked the earbuds to charge them for more than like 30 minutes. Maybe mine are just bad, but I was too late to return them with BestBuy's 15 day policy so now it looks like I wasted money. Just ended up purchasing a logitech yeti mic and some regular jbl earbuds and have had 0 issues since. Cant use a regular headset anymore due to skin irritation issues that came about so decided to give earbuds a go. Used steelseries mice for awhile with no issues but these do not live up to the quality i was expecting.

Honestly a waste of money. The software has infinite glitches, non stop disconnections, and when it finally works the audio is terrible. literally 0 stars if possible.

excellent sound quality and versatility. i would recommend.

Best decision I made. Mic does kind of suck. But does the job. Most people use a separate mic anyways

Sound quality is excellent and setup was a breeze worth every penny

Really good headset I enjoy it sound real good love

Love how easy it is to switch from one device.to another.

I had high hopes for these but after using them for a few days the sound is just ok… you would think for being ear buds the sound would be right in your ear…. But that is not the case with these. Playing COD on these was nothing special for the price and the mic was not that good when getting feedback from others . I had high hopes wanting something compact and I love ear buds, but these are a hard no for me. The controls are not consistent as well when you try to press the buttons on the buds. In summary while they do work for the sound quality they are overpriced.

Very happy with the product. Im glad these come with the dongle for easy use. Audio is great.

Great quality sound at a good price. They do a good job noise cancelling.

Headphones are awesome recommend them for anyone who love good sound

Great buds, especially with the transparency mode, which for a parent of young kids is almost necessary so I can stay alert. Happy with my purchase so far. Recommendation for better tranparency: Max out the sidetone, which allows more high frequencies through and better clarity of speech.

Not the best headphones. Just ok. Not sure about value for this price.

Product worked great for the first month. Then earbuds started to fall apart and malfunction. For $180 new it was not worth the price. Was looking for a long term audio device for gaming and ended up with an expensive short lived experience.

Great alternative when not wanting to use an over the ear style headphone. Tap feature doesn’t always work and I have latest firmware downloaded.

I would give this 5 stars, but I'm not a fan of how sensitive the buttons are on the ear buds, it's hard to turn volume up and down.

Tried these out for 2 weeks and they are terrible if you plan to use them on Xbox. Constant issues with connection. They also increase latency (ping) if you play on wifi. I ran 3 different tests to see what the issue was. The dongle broadcasts a 2.4 GHz signal right next to the Xbox which causes congestion. The mic is hit or miss. People tell me they cant hear me very well or not at all. I did hook them up to my pc to use the steel series app to adjust all the settings and nothing really improved. I searched online to see if I just had a defective pair but I saw other people saying similar things. Save your money and buy a regular Xbox headset. Maybe next version that comes out will improve.