Customer Ratings & Reviews

Did not last long. Quality is flimsy even for delicate users. Wires became frayed quickly. Lasted about 2 months before getting glitchy and showing wear.

The price was good, but when i got the product i could barely hear out of them. Even on the highest volume settings.

They are ok. The buying experience was tainted by the Best Buy personnel. Specifically Bip and Jimmy. They were offensive, rude and abusive.

Pretty good headset. but it was absolutely worthless with the cables is came with. I could not sit at my desk to work with it or game comfortably.

Got for me and my son loves them. Easy to use on any device

Very easy to set up and get ready to use and works great

I am 100% satisfied with my purchase from Best Buy.

cannot recommend there r way better headsets out there this one is small and just kinda unconformable

Great product for the price I would recommend to anyone

I bought 2 headphones, it was the only wired headphones in the store

Always over his brand try other but just love the head strip

Sound and mic quality is good for the price, but my headset started falling apart after just a few months. Buyer beware!

Complaints from others about whether they could hear me. Right ear stopped outputting sound after two months.

It’s a good starting mic but not the greatest. If your looking for something cheap this may be the way to go

Great pair of headsets , especially when connected to a d.a.c.

It was really nice feels great and comfy but left headphone stopped working might have been a issue on my end.

great usb-c headphone for gaming really convenient

The microphone just stops working randomly and if your playing a video while having your mic it the video will star playing through your mic

Yes it was the best head set I got in a long time .

This mic does NOT work on most laptops, and the 4 pin connector only works for headphone audio, not mic input. You have to use a dual channel attachment included for it to work with only a PC. Console and phone can use the basic 3.5 mil jack(in most scenarios), just not most modern laptops. Also, I can't believe this headset doesn't have a USB wired connection mode in 2024. I love my last Arctis 7p headset, and I am more surprised than anyone that this headset doesn't work as advertised with extremely vague details. Steel Series troubleshooting videos will flat out mislead you into believing your headset will work. Hours wasted. Only buy Steel Series mid to higher tier products. Stay away from this lower tier trash. Buyer beware. I will return this headset as soon as I can. What a waste of time. Next time display that a headset can't work on a normal laptops.