Customer Ratings & Reviews

This mic does NOT work on most laptops, and the 4 pin connector only works for headphone audio, not mic input. You have to use a dual channel attachment included for it to work with only a PC. Console and phone can use the basic 3.5 mil jack(in most scenarios), just not most modern laptops. Also, I can't believe this headset doesn't have a USB wired connection mode in 2024. I love my last Arctis 7p headset, and I am more surprised than anyone that this headset doesn't work as advertised with extremely vague details. Steel Series troubleshooting videos will flat out mislead you into believing your headset will work. Hours wasted. Only buy Steel Series mid to higher tier products. Stay away from this lower tier trash. Buyer beware. I will return this headset as soon as I can. What a waste of time. Next time display that a headset can't work on a normal laptops.

Yes it was the best head set I got in a long time .

I ordered it because it said on the description. It's a noise canceling headset, but it is not. Still not a bad product.

It has great sound but the material quality breaks easily . This is my family third pair of this headphones.

Its clean and the mic can get put the way if needed its clean the audio is nice and the wires are nice and clean

Horrible sound quality, our other son bought a less expensive headset and works great.

A $15 pair of dollar store headphones will sound leagues better than whatever drivers they packed in these. Never in my life have I had such difficulty with simple, wired headphones. 1- The maximum volume on these is 1/3rd that of similarly priced competitors. 2-Sound quality is equivalent to a Droid A855 cellphone at the end of a long, metal hallway playing heavily compressed audio. Genuinely McDonald's Happy Meal included-toy "quality". I bet the driver in my PC's error code beeper is more capable than these. To be fair, the "Ease of use" category of this review if normal. 3.5mm jack in 3.5mm hole. Everything is recognized and input becomes output. The earcups are plenty comfortable and the resistant band helps. Regardless, never buy these. I'll never give SteelSeries my money again.

Using this headset with pc was kind of difficult. When using this headset with Discord people would say that they either couldn’t hear me or that I was way to quiet. Even if I turned up the output sound all the way up they still couldn’t hear me. The application that you have to download didn’t help change anything either. I only had the headset about 2 days and ended up returning this for a different headset in the end.

Mic not very good on this item, test on different computers with the same result.

Decent product. Not horrible but overpriced for quality

The product was broken out of the box. Would not purchase again. Best buy did make it easy enough to return.

Good Temp Headphoes. Mute buttons fails and Microphones is very Hard to push in and pull out.

Had it as a replacement for the arctic pro for a couple weeks, it works but audio in games were cutting in and out. So glad I bought the arctic pro again.

Decent headset, pretty good sound but lacks on the bass side. Microphone quality isn't great either.

Not the best build quality and have to unplug every time I turn On my PC

These seem to be good quality and the removable cord design seems promising. Time will tell.

The mic sounds quiet on Discord but the audio is perfect.

Had to return them due to a faulty pair. But when they worked, sounded great

Its ok.its ok headphones. Its good for the price. Ok

Sounds okay but dang my heads average and its super suoer tight