Customer Ratings & Reviews

Great sound, but ultimately the speaker did not work for my PS5

Once again I am returning a headset that is not working correctly can't hear out of one side

Good value headset. The pull-out mic is a good feature.

Ok. Not what I thought ………………………………………………………….zz…..

After trouble shooting and trying forever to get it to work these would not play sound from the pc.

For what it's worth, you're better off buying a more expensive headset for the quality. The headset is ok for its price but the microphone needs improvement. The only reason why it isn't 1 star is because the headset overall isn't bad, but the parts that make it are done better with other headphone around this price.

Worked good for a while but started getting static

Straight out of the box and they had issues. In total the are 3 connections on the wire. One that plugs into the headset and comes loose very easily. That wire then plugs into another wire that has the split for headphones and mic. That connection was bad from the factory and had to be jiggled and twisted just to get sound but even then you wouldn't get all the sound.

I purchased this based on reviews saying the sound was good. I found that it was ok at best. As was the pick up and noise canceling on the mic. I also didnt find it very comfortable. For me, I wouldnt recommend it to a friend. This was a same day return.

the microphone is choppy no matter how we set it up

Didnt work had to return . Got a different pair of headphones which were steelseries .

Very mediocre headset. You get what you pay for, I guess.

Never got the item and Bestbuy customer service is absolutely horrendous. Phone service is completely outsourced and they have no idea what your talking about. Repeatedly told the problem was fixed, then to wait, then it wasn't fixed then wait again. I disputed the charge and forced a reversal.

Yeah this was not user-friendly no noise cancelling or wifi.

Sound it great, easy installation and it will get the job done

Got these for my one of my siblings for Christmas. They only lasted a few months before breaking and Best Buy could not do anything about it. No warranty was offered on the headphones by Best Buy or the brand. These are junk.

I bought this headset only one month ago and it has already broke. I have never dropped or even screamed in it and for some reason I can only hear from the right side of the headset. This is very disappointing since I spent about $50 on this. Do not buy unless you only want it to work for a month.

Not a fan of the wire but great headset overall!!!

Works well, great noise reduction. Able to hear my games well and movies/music is also great sounding. Love the little adjuster on the headset. Love how the mic can hide inside the headset if not in use. I been using for playstation and it works well.

The sound quality was not very good; it sounded distant.