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Customer Ratings & Reviews

$175.37

Customer reviews

Rating 4.6 out of 5 stars with 383 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 383 reviews
  • Rated 5 out of 5 stars

    Best Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the best headsets I have ever bought, good quality, good Bluetooth connection and lastly good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset they are the best love them i really recommend this headset

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright for price but can do so much better if you jus spend an extra 50 and get some astros.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best choise For work and gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset. Noise suppresion works perfectly with stealseries software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are very good, and definitely worth the money. They were very easy to setup.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had several issues with this headset. The Bluetooth refused to connect to anything. The mic was overly sensitive even after console adjustments. This was on ps5

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not for me but excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something about the sound I just did not enjoy however everyones ears are different so someone else may enjoy it with no issues.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sound is okay comfortable though but I won’t get this brand again

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little confusing to set up with limited instructions included.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Steel series nova 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very much dislike the audio scratches when playing music every time I go to adjust the mic settings in the software app it completely cancels my mic out in applications and gets me 5 different options to slide the microphone and headphones. I don’t want work by far the lowest quality headset I’ve bought for the price for the fact, I only used them as headphones and will occasionally use the mic over my stand mic.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    It’s almost like it isn’t there

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve spent some time with his headset with my phone and with discord and gaming. Straight out of the box you will notice that it is very light and it has a strap for the headrest. I put it on and it almost felt like there was nothing there. I was very surprised. I even had my wife tried them on and she was very impressed herself. I will say after some time the headphones do squish on the ears a bit, but at the top of the head feels really good. I used them in blue both Bluetooth mode and 2.4 gig hertz mode. It’s fairly simple to switch between the two. Only issue I ran into is that sometimes when your phone dies it’ll disrupt your headset so you have to restart it almost to get it back to be normal. You May be wondering why you want to use your phone. On the mobile phone app there are like hundreds of presets for it. Each preset has a specific EQ for each game. When you see it, you’ll be surprised. You have anything from Fortnite all the way to Sons of the Forest. Not only does it have EQ’s for Games but you can set a EQ for Bluetooth mode and for 2.4 GHz mode so you don’t have to share the same EQ. The sound quality is pretty decent and it gets pretty loud, which is good for wireless headphones. The built-in mic is decent as well. I use it on discord and haven’t had any issues. Only real issue you might run into is it does not have a pop/wind filter. There have been times where I breathed and it kind of distorted my mic, but that’s a minor issue. This also has one of my favorite features which is sidetone, and you are able to increase or lower the sidetone on the app as well. The dongle is USB-C, but it does come with an adapter in the box so you should be good to go no matter what you’re playing with. This is a decent wireless headset. That has everything you need and nothing you don’t.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you’d expect something more ‘premium.’ Cheap mic and you constantly hear yourself as you speak. The headset sort of replays your voice for you as you speak.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    The advantage you need as a gamer.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in search of gaming headphones that are not huge, but maintains the same sound properties and isolation, then the Arctis Nova 5 are for you. Gaming headsets can feel large and heavy, regardless of how comfy the cushions are, you still feel the weight. SteelSeries has alleviated the stress by having a tension strap cradling your head allowing the more rigid band to just float above your head. The cushions are super comfortable and breathable offering all the isolation you'd expect with much less perspiration. The boom mic is cleverly hidden in the left earphone and opens out to a generous 4" allowing you to easily bend it to your mouth. It can be connected to a variety of different devices with the included USB-C receiver and included cable adapters for USB-A plus extenders. Alternatively, Bluetooth is always an option as it holds a steady connection wherever you are in the room. Battery life is practically a non issue with up to two and a half days of non-stop use at your disposal, you won't be looking for a charger too often. During first person shooters,I liked that I could hear my own voice when conversing online. It gives you a competitive advantage when you could hear the direction of movement around you so you're more aware of where other players are in the space. It makes it more difficult for sneak attacks allowing you to keep a step ahead and sometimes develop counterattacks. There's so much emphasis on monitor quality and refresh rates, you don't fully appreciate what a good set of headphones provides in sensory depth perception. Clearly awesome headphones made for hardcore gaming, but can be used for near anything else.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice multifunction headset with a sub-par app

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far, my biggest complaint about this headset is the software that comes with it. I do not understand SteelSeries Sonar. Whenever I try to use it, it just causes my computer to output no audio whatsoever. I wouldn't care about Sonar, if it wasn't for the fact that Engine keeps telling me I should configure the headset in Sonar whenever I open the settings. Other than Sonar being generally horrendous, I do quite like this headset. The USB connector is rather wide and blocks off some of the ports on my laptop, but this is countered by the fact that they've included an extension cable to handle that exact scenario. Having the SteelSeries app on my phone is also nice, since I don't always want to Alt-Tab out of what I'm doing to configure the settings on the headset. The build quality is nice, and I don't feel like the headset is going to come apart around my ears. It's also pretty comfortable. The microphone is easy to bring out and stow, and I like that the mute button is large so I don't have to search for it. The fact that the headset doesn't shut down when charging is also nice, because with such a long battery life I'm bound to forget to charge it at some point. I think my favorite part about this headset is that it works with Bluetooth. I keep the 2.4g connection on my laptop, but I like that with a single button press I can switch it over to be paired with my Steam Deck over Bluetooth. The Steam Deck isn't exactly bursting with USB-C ports, and I really like that this headset can still work with it even when I'm charging the device. Overall, I feel like thanks to that feature this is one of the most versatile gaming headsets I've ever used. I would absolutely recommend this headset. However, if you do buy it, only use SteelSeries Engine. Do not bother with SteelSeries Sonar. Do not even install that app. It's horrendous and will just give you a headache. Otherwise, this is absolutely a very good gaming headset.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute worse headphones i have ever gotten. The softwear it comes with is awful these were basically un-usable

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Pretty Decent

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these Bluetooth cans now for about two weeks and while they are not the best sound quality they definitely are not the worst and though I would not use them as "my" primary headphones, they are perfect for the kids. Over my two week usage, they never disconnected once and only needed one firmware update using the companion app. The build quality of these cans are better than most and I can see them lasting a very long time with just a little care. I love that you can mix 2.4 GHz and Bluetooth connections so it really is the best of both worlds. Both of the frequencies are rock solid in my experience. I would have liked a little more bass and a little more trouble as these cans seem to be driven by the mids and are very biased towards. It's fine when gaming, but when listening to music I feel that there's something lost when compared to my much higher end Bluetooth cans. But to be fair, you can't compare these to those. My high-end ones are the best of the best with a price that reflects that. These are great alternative for good enough.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I regret buying this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nightmare to pair. I end up using a different headset I bought for $25 because it will actually pair to my device! This headset is the worst headset I've ever had the misfortune to own.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage software.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE APP IS ABSOLUTELY GARBAGE, WHEN THIS IS CONNECTED, EVERYTHING ELSE IS MUTED, IM NOT THAT SAVVY AND I DONT HAVE THE TIME TO FIX IT, ALL I WANTED IS TO PLUG AND PLAY.

    No, I would not recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello Marcoo - Thank you for reaching out through this platform. We are sorry to hear about the issues with the app. We suggest reaching out to the SteelSeries Support Team to get more information on whether this is an issue with the mobile app or GG . We want to make sure that you are having a great experience with your SteelSeries device. Thanks again!

  • Rated 1 out of 5 stars

    Not compatible with Dell laptops

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with Dell laptops. Actually messed up my sound driver

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning these. I have had steel series headsets in the past and the quality of these just do not compare. I suggest spending your money on a better pair. These feel and sound cheap.

    No, I would not recommend this to a friend