Customer Ratings & Reviews

Switched to these after my Razer Nari Ultimate set battery could no longer hold a charge. I have been playing for several hours at a time over a 3 day span and did not need to charge these once during that time. THE GOOD: battery life is fantastic, steel series studio is fairly user friendly, lightweight and comfortable for long periods of wear, the active noise cancelling works very we'll THE BAD: the range is horrible, once you're more than 10 feet from the receiver you might as well have left them turned off or just bought a wired set, no in ear haptics, for the price you pay for a headset these days were sure are getting shafted with features. Overall 4.3 but since i can't give it a 4.3 it gets a 4.

Great headphones! The weight is great, sound is wonderful, and the ease of use makes these worth it. It takes no time to connect to my PS5, PC, or even my phone via Bluetooth.

Great product quality that feels durable and comfortable. Spatial audio is really precise and the quality of the audio itself is spectacular.

Really pleased with this headset. I feel like my previous headset had somewhat better sound but after a few days I was adjusted to it. I really like how customizable it is and the fact that the battery life lasts incredibly long. I charge it every couple days and I use it for hours a day so that’s really awesome. I also like that the mic is retractable. I’ve been told while gaming that my mic doesn’t sound very great which was disappointing as I was really needing a better mic but otherwise I really like it

And as such, it only made sense to update my Artis 3 to the Arctis 7. I took a leap of faith going wireless, and have thus far, not been disappointed! I love the volume adjust between chat and gaming, so I can have Youtube or Discord going and can effectively ignore chat if I need to focus more on the game at hand. I was worried about batterly life, but I've only had to charge it once in the 3ish weeks I've had it [I'm a filthy casual who plays for a few hours a night]. Overall, a satisfying and worthwhile product. Will continue to throw my money at SteelSeries for years to come.

My first wireless headset. Watched a video on YouTube and tweaked the EQ settings in the software and it sounds great. Gives a lot of options to group different media with different sound settings. Battery lasts a long time, mic sounds good for a wireless headset. Music sounded great over Bluetooth, too. Takes a little bit of time to learn all of its tricks and features, but definitely worth the sale price I got it for. Thinking about getting the leatherette earpieces since that's what my old headset had and I was used to it. But it's comfortable as is, and not too heavy. It's a no brainier when it's on sale if you take the time to tweak the settings in their software.

Very comfortable and the sound, this is almost perfect. Battery life excellent. Convenience is perfect price, point a little high. Interface excellent overall be very good bye

Turns off automatically occasionally at first. Had a software update and then didn’t auto connect to the Bluetooth receiver without having to unplug and replug in. Friends say I sound robotic often. I think if all depends on placement of mic. Hopefully it will be good as I get used to it.

Amazing sound and comfort perfect for gaming. The headset is super comfortable even for long gaming sesions and the battery life is impressive .

They sound great, work okay, mic works well and it's clear. Their software is a must to get it dialed in to your sound taste. I actually returned these due to the fact on a Bluetooth call, the headset reverted to a horrible 90s phone sound for ALL audio, even usb and aux... If you don't plan on making bt calls while listening to anything you want clarity on, they'll be fine.

Awesome Headset for Gaming Great sound, super comfortable, and works on both PC and PS5. Battery life is excellent, and the dual wireless feature is really handy. Worth the price!

This is the best pair of headphones I've ever used for gaming! I have no negatives to say. You should be using theses. Thanks to Best Buy for recommending these!

Expensive but very good gaming headphones, the sound is amazing the only downside is that they are not as comfortable as past steel series headphones I’ve owned and can get a little uncomfortable after a few hours of gaming

love it, love the software as wel. lets you eq ur headset, u can set multiple softwares onto different audio tracks and eq each one accordingly. glad i swapped from a50s

The sound quality is okay. Not the best. The microphone is okay as well. Nothing to write home about. The bluetooth and 2.4 ghz at the same time is really good. I didnt realize how nice it is until i started using it. So my point is this headphone does everything "okay." If you want better sound you need to buy a spelized headphone and it probably wont have a mic. And the same for the mic. It is a great all in one headphone with some good software.

I tried nearly ten different headsets over the past couple years trying to find one that had spatial audio with great quality sound. I was hesitant to purchase these as I was not fully familiar with Steel Series. I finally purchased these and I can honestly say I may never go back to any other brand. These exceeded every expectation I had, especially for the price point. I had purchased headphones at higher price points that these surpassed easily. If you are even on the fence about getting a pair, go for it. These do not disappont and major kuddos to the team who designed a phenomenal headset with quality all the way through.

I had to replace my old Arctis 7 headset because it just fell apart after years of use. I was disappointed that my prior headset didn't hold up to the rigorous use I had put on it over the 5+ years of owning it, but I understood. Having been familiar with the steelseries headset and noting that this was the newest version of the headset I had grown attached to, I opted to give this headset a chance. The headset worked well for several months, nearly a year to be exact before it just started to act up. This headset doesn't stay connected as well as the prior version when walking away from the computer. It also doesn't seem to hold an impressive charge, I have to plug it in more often than I feel I should. The wire that came with the headset seemed nice at first but either it or the headset seem to act up from time to time, not recognizing the connection (the port & computer are fine). Multiple times per week the headset will not be recognized by the steelseries sonar app and I have to go in and manually change my device. Disabling all other audio devices helped, but it still won't recognize it even when its the only device! And lastly, and the most frustrating complaint I have, is that at random the headset just completely dies. It has battery charge but it just shuts off and no amount of holding the power button will turn it on. You have to remove the ear cushion and reset the device with a paper clip or something small enough to fit in the hole, holding the button for 30 seconds. Then you have to re-attach the ear cushion, which is completely annoying to do, and re-connect the headset in the steelseries engine and sometimes sonar app. This headset is an absolute nightmare to deal with. When it does actually work its not bad, but the amount of time wasted trying to fix it is just not worth it, especially with the high price tag of a premium headset. AVOID THIS HEADSET.

So far so good. The quality for the price is fair. These have a nice weight to them, yet they are comfortable to wear. The sound is clear and have had no issues with people being able to hear me through the mic. This is my first purchase of a wireless headset and so far I'm happy with them.

Really great headset nice sound and the mic is really nice. You can pull it in and out and put it away when you don’t need it. The Mike is very clear as well.

I have no complaints, this headset sounds amazing for both gaming and just surfing the web and watching videos