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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1190 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Arctis Nova 7 Wireless headset's sound quality and comfort, frequently citing its suitability for extended use. Positive feedback also highlights the long battery life and convenient Bluetooth connectivity. However, some users mention challenges with the software and express a desire for improved bass response and wireless range. A few also feel the price point is somewhat high for the features offered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,190 reviews
  • Rated 5 out of 5 stars

    Best of the affordable wireless headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the loudest but they connect well and charge well. These are the pair you buy when you care about budget along with longevity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Sound Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, but if you have a smaller head, they might tend to slide off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great and the noise cancelling is a plus to tune out any background noises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job, and does it well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First ever wireless headset at the recommendation of friends, and I can't thank them enough for it. No complaints with audio quality when it's properly charged, has impressive range that I can walk around my apartment while still in voice chat, and compatible with all my devices (Desktop, Laptop, PS5). Would absolutely buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headphones!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are such a big improvement from my previous SteelSeries Arctis 7 headphones. Sound quality is still phenomenal but they are lighter and more comfortable and the Bluetooth connectivity that works concurrently with the wireless dongle connectivity is such a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and enjoyable to use while gaming with friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset my wife loves it has no problems with it connects fast love how you can use for pc and ps5 good price also

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. My son loves them. Super comfy and light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and works well. USB-C dongle isn't as convenient on an older system, but it does come with a USB-A to USB-C cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET ONE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    • great sound quality • effortlessly simple to set up • chat/game audio feature i never knew i needed • simultaneous bluetooth connection is my dream

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Audio and Microphone, it's a little to get used to and master with all the knobs on the both side of the headphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steel series

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, great battery life, easy hud for customizing your steel series headset

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good and bad.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I just got a dud this one time. I had to return it because it was making a crackling sound in the left ear immediately upon turning it on. Oh and the lights were flickering on the side like they were losing power. Very strange. I’ve tried it before though a while back - so I know they are really comfy and the sound is pretty good (when you get a working headset) haha.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    It's a review.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gear, comfortable, easy to control and configure the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, sounds good and fits comfortably. They even look sweet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Minimal problems

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Small issues with blue tooth at times. Also had to reset them a couple of times due them malfunctioning during charging

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the headset. Very good quality and excellent sound.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible design, terrible customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time best buy customer, and I’ve neber had to write a negative review. But in that csse its so egregious I had to warn other consumers. Steel series customer service is non-existent, and these headsets have a terrible design flaw in the way the ear muff connects to the headband. Not only was Best Buy not going to help, but the company said they wont repair, won’t replace, and won’t cover any damage, accidental or otherwise. I had to send them photos and a video showing the headset clearly wasn’t damaged by abuse, yet they still refused to help. $180 down the drain. These literally broke off in my hand when removing from my head, werent thrown or abused and yet the company regused to help. I’ve never experienced a company that refused to stand behind their product in this manner. Do not buy, look elsewhere for a more durable product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of these headphones I can play rainbow six siege and get clips. I show these clips to my girlfriend and she laughs and says “get a job” shes so lame she doesnt understqnd i have the skills to go pro and its because of these headphones. I can hear them breath across the hall. It has good customization too just plug them into a computer/laptop after downloding the tool for it off of the steelseries website

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steel Series #1 in Headsets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steel Series is #1 in the market, they got a model at every price point that beats all other brands respectively. Would it be nice to afford the PRO, sure, but these have long battery life, comfortable, chat mix volume control, and both RF/BT connection. SS GG software is awesome, maybe a bit buggy, but so much control over audio, it's just a cherry on top.

    I would recommend this to a friend