Customer Ratings & Reviews

I had high hopes for these headphones — maybe too high. From the specs and marketing, I expected a solid audio experience, but unfortunately, they didn’t deliver. The biggest letdown was the volume. Even at full blast, they just never felt loud enough. It’s like there was a ceiling I kept bumping into, but the sound never opened up the way I expected. For something that should immerse you in your music or media, it felt oddly... restrained. And the passthrough feature? That was another disappointment. I was hoping for something that mimicked natural hearing — clean, transparent, and useful. Instead, it sounded muffled and processed, like the outside world was coming through a dirty filter. It made me question whether it was working at all. I really wanted to love these. But instead of being impressed, I was left feeling underwhelmed and a bit frustrated. At this price point, they just didn’t meet the expectations.

Very good. Super crisp sound with excellent directional audio. Very comfortable as well.

I absolutely dislike the wireless headsets on the market. This headset is everything I need. I never need to charge it, the sound quality is amazing because it’s wired, and the build quality is impeccable.

These headphones work very good and the quality is definitely super good , i really like them alot highly recommend !

Great sound quality and very durable for kids and the whole family

This is by far the best gaming headset i have used in my time of gaming. It picks up sounds so well especially those little sounds like footsteps, door creaking, little sounds that could make a hug difference in fps games. So many options in the settings deck that i could chnage at any moment to my liking. This is a headset i would recommend to someone 100%

Amazing quality, sound and feel great. Would highly recommend to friends.

This is excellent for gaming I cam listen to music from my streaming service while talking on discord and still being able to here the warnings and noises from the game I am playing. The sound level can go louder than most headsets while the equalizer controls let me customize the sound the way I like it. As you can tell I am very pleased with this buy.

Product is great you will not regreat nice quality nice sound

Sounds good with fairly easy setup. Nice and comfortable

Really good gaming headset price little be high but best headset i ever used

Mic is clean and the sound quality is the best I have had.

Nice looking headset great sound very comfortable not anything to conplain about almost perfect for a gsminv headset.

These headphones are great quality and the swappable batteries are amazing.

The steel series headset works amazingly between multiple systems. Ps5, Xbox, switch and my PC at home. Amazing sound and feel!

Best headset ive ever owned no issues at all best sound quality and its not even close

[Employee of bestbuy] First every purchasing high quality gaming headset and it was worth it.

This headset is amazing! super easy to setup, extremely comfortable and the sound quality is the best.

Work well and sound great. Recommended to me by a friend who also uses these.

So far I truly am enjoying the clarity, the custom audio settings, but... I am struggling finding how to get 96hz Audio Quality.. even after the immediate firmware update it shows 48hz. Can someone from BB or SS help. Its so new I am not seeing anything online but I definitely purchased this over my previous GAMEDAC so I would like to enjoy it as advertisted. My Review will go to 5 star once I can figure this out. Windows 11. Very up to date PC