Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$421.96

Customer reviews

Rating 4.5 out of 5 stars with 1843 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,849 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smooth sound with ease of use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure and the sound is crystal clear. I highly recommend this for the mid level and above gamer or employee who needs to present over video and needs a clear audio feed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Product not ready for release and horrific support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super excited to try this premium gaming headset. First impression was fantstic... good packing, quality gear (cables etc) and a comfortable fit. Got everything set up as instructed by the manual... great sound, good range etc. Installed their software to use all the bells and whistles.... updated the firmware.....and no sound. Headset got unpaired from the base. Could not get it to connect again. Went to their support page... no live chat so i submitted a troubleshooting ticket... typical automated response about 24-48 hours for someone to get back to me. Totally Unacceptable for a premium 350 dollar item. Found a live chat option from the sales facing part of the website... described my issue... a few minutes go by and the woman tells me they don't currently have the resources to troubleshoot this. I explain my annoyance and ask to speak to a supervisor. She then proceeds to tell me a supervisor cant help because they share the same resouces. Having worked in tech support and help desk years ago I took this to mean the following... this is a brand new product that was pushed out for sale before any scripts for troubleshooting were updated and pushed out to their customer support people. High likleyhood I will never buy any product from them ever again. Do not push a product to market before you are able to provide support... especially when following their instructions provide you with an expensive headphone and base shaped bricks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome gaming/ music headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headset like linking my phones for calls while gaming music is clear. gaming. is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2 volume on mw2 is enough to hear everything

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset with great features, anc is great, the spatial audio is amazing, and the audio customization with the steal series gg app is next level imo

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets I've ever owned. I recommend these to anyone for the hot swappable battery alone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Quality headset with great sound and microphone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset it’s expensive but you get what you pay for. Very comfortable and being able to have pc game sound and Bluetooth at the same time is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching between inputs is not intuitive and sometimes it does not recognize a connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful for PC

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful headset. Seems a bit pricey but once you try it you will decide it was worth the cost. Seemless setup and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset Quality/ Best Buy Quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service amazing quality of items such as my headset everything was perfectly packaged and handled when arriving and waiting at store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best pair of head phones I've ever owned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years later and its still the best pair of headphones I've ever purchased. I use them basically everywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! But for some reason after update my headset just randomly started shutting on the immediately turns back on with full battery so idk lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned/own just about every gaming headphone made. These BLOW any of them out of the water (astros, rzr, bose, and Sony) highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the everlasting feeling of the hot swap battries. Nothing like having a day off and grinding on your favorite games with a premium feeling headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    steelseries

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good product, had the steelseries pro wireless and the design for this one is just great, will always like the two battery feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming headset

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome can hear everything. No noise coming from outside just pure listening for music and gaming even if your streaming movies amazing quality

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    headset is awesome

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset. Being able to connect to the PC and my ps5 at the same time and my phone makes it a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset. Have no issues with it. Easy setup and connection. Love the band at the top.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Huge step from Arctis 9

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a long-time Steelseries fan when it comes to their headsets. From the DAC to the ease of swapping batteries. Unbeatable!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love these best gaming head phones ever you need clear quality buy these head phones

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Premium option for a multi system gamer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connects to everything I have, it's the only pair of headphones I like to use now. It's slowly replacing my Bose NC headphones as well.

    I would recommend this to a friend