Customer Ratings & Reviews

Good mic quality. Unfortunately, its not very comfortable.

Terrible due to distortion 1 week out of box sounds like robot static distortion if it didnt go bad and have to turn off and back on to make it stop meanwhile cant hear game for 10 secs at a time every 3 mins turns every sound into static robot noise...

Best headset on the market. Be aware, this version does not work with Xbox. They do have a version that is compatible with Xbox, though.

Absolutely perfect. The fit the style and the brick it comes with allows for easier adjusting and setup. I suggest amyone to buy if youre withing this market .

Son meeded to replace prior headphones. So far loves them. Constantly uses for social.media and gaming.

Its a little hard to figure the controls out but once you do the headset is amazing!

everything about the headset is fine except that inside the muffs there’s just like a little piece that pokes out. it to much but still bothers after a while of gaming

Works amazing, amazing EQ system, cool switching..

Though the range is a bit smaller to the model before this one it still amazing definitely recommend it every time

These are the first wireless headphones I’ve owned for gaming and they are great! I tried out the Sony 3D Pulse for my ps5 but they were incredibly uncomfortable because I have big ears. These allow my ears to fit inside without feeling like they are being squeezed. And the sound quality is great. I love being able to EQ them to my liking and being able to have presets available also.

honestly for the money get something else, sound is ok at best and the batteries swell after a year. the whole headset and charge station just dont live up tp the pricetag.

Had the pro series and these are a better upgrade!

By far the best headset I've ever purchased. My one, and only complaint is the limited adjustments for the head band.

I had the steel series arctis pro, upgraded to this the second it came out, i am not disappointed. only thing it i prefer the button placemtn on the older arctis pro.

Perfect headset, for gaming and streaming basically van do anything you want or need

If you buy a $350 headset, you expect it to work whenever you turn it on, without having to go through a 10-step process. Is the "audio great"? I guess, when it decides to work. But how about every time Windows updates and GG Series can't figure out it's only job? It breaks EVERY. SINGLE. UPDATE. Or when the headset is your only enabled/default audio device, and your applications just decide not to show up in GG Series. These aren't it. (Unless you're cool with 10-15 minutes of garbage when you turn them on; if that's your jam then, YEA! Go for it.)

Goodz but not great directions in the actual box, so hard to figure out

Par sound for too high of a price. There are more comfortable headphones for a fraction of the price.

I didn't like my old steel series and I still don't like them now. Definitely the worst headset I have ever used so far. Has many cool features, but there are so many issues with those features. First off, if the headset falls sleeps, good luck waking it up. It takes a long time to turn on and half the time when it turns on, it does not connect to the audio at all. You'll have to reconnect everything just to make it play any sound again. Secondly, when the battery dies after an hour of use and you try to switch it, boom, resets all the audio settings you spend time configuring. Then, once you try to charge the removable battery by inserting it in the base, have fun with constantly trying to insert it and figuring out which way it goes. Once you do finally get it in, it doesn't charge until you finally find the right angle to insert it. Finally, once you get everything to work, the game audio is loud and your voice chat sounds quiet and terrible. The chat audio has different configurations than the game audio, so everything sounds off. Using game sound for both is the only way to fix it. The overall sound quality is a bit weird. It sounds like if you are in a empty room. Mic quality sounds bad unless your basically eating the mic.

Always a great time when I go to Best Buy very helpful