Customer Ratings & Reviews

Love them will end up buying another set for me first pair was a gift

The best headset I have ever used, easy to set up and easy to use while gaming.

Just get them. One of the best pair of headphones I have ever owned.

Works great best buy employees were very curtious and helpful in choosing this headset

Good product mute button seem to be acting a little toucht

Best headset with easy use that’s connects two different devices .

Great product and price go and buy it if you need a new set

works great, great price and works as described. Love them

Works amazing, was definitely worth the price Wish it had a longer battery life however

There great my son loves them thank you which is good bcuz he's very picky

For the price i would expect a better mic but overall good

SteelSeries has abysmal customer support. I had a well cared-for, working headset. They pushed a "critical" firmware update to my headset that "successfully" applied with no issue during the process. However, the headset will no longer power on. Support gave me the third degree in reporting this issue. First, they asked a bunch of irrelevant questions and provided troubleshooting steps that had no relevance to the issue. Then they required me to make and post a video demonstrating that the headset would not power on with either battery (nor will it power on with a USB cable). Then, they suggested a warranty replacement provided that I would snap multiple pictures of the device from all angles and supply multiple proofs of purchase. Then, after all the hoops I jump through, to get service on an issue that they caused remotely bricking my device with a firmware update, tell me that my device, under two years old, is out of warranty and there's nothing they will do to help. So, just know what you are buying here. You're licensing hardware that you will not own, with software that will nag and annoy you endlessly with useless feature bloat, that will constantly steal itself as the primary sound device on your system, regardless of your settings, that they can remotely detonate at any time into a useless product. For $350, this is an absolute disgraceful service, and they see no duty or obligation to fix their own mistakes. I highly suggest you avoid SteelSeries products if you value quality, professionalism, and service.

My son loved this headset. The new technology is amazing.

Unfortunately, the directions were unclear to me to set up with the computer. I haven’t used them since a week after I received them.

Long range great for walking out of your gaming area and sill being connected

Would recommend this to anyone who wants the top of the line headset for gaming.

Ehh it isnt bsf but could be better. Doesnt have great sound

works really well for what I need hooked up to computer no issue.

Does everything sound-wise sadly mic quality does not nearly meet the price.

Good sound but software is very glitchy and updates to fix its problems havent been released yet.