Customer Ratings & Reviews

Broke not even after a year of use, audio bugs out here and there and constantly have to switch inputs.

Second battery won’t charge on the base or headset.

By far the best sound I have heard on a gaming headset. My ear does touch the inside but not enough to really bother me. Just wish they had thicker ear pieces

Solid but not for me. Couldn’t get over the clunky GG software and my base station was defective out of the box (apparently a known issue)

For the price of this headset the quality should be higher. It does have some nice features and sounds decent. However the mic seems to have some major issues. I've had issues since I first got the headset. My mic would repeatedly cut out but never could figure out why. It almost acted like I was getting interference. I assumed for the price it couldn't be the headset and was some sort of human error. After some research online I was able to find what I thought was a solution. I basically reset and uninstalled the headset. Shortly after the fix and after the 1 year warranty expired, my mute button started to clearly malfunction. When unmuting the headset I have to flick the button just right or it rapidly mutes and unmutes. Not only messing up my ability to talk but annoyingly beeping in my ears and a flashing light. I'm guessing this was the problem all along but I couldn't tell because the mute button wasn't flashing and beeping. Overall it could be a great headset but too big of error to be worth the money. From what I saw online, this issue is far more common than it should be. Don't waste your money and get disappointed.

This thing has been a pain in the but. The control panel doesn’t work, the UI system is bad and it messes with my computer settings all the time

Unfortunately, I’ve been hearing static/crackling noise when listening to music via Bluetooth on my phone

Best headset I’ve ever owned. All the features are awesome and convenient and the sound quality is top notch. I can never go back!!

If you have the pro wireless keep them. The ANC feature on this headset is a gimmick and doesn't cancel any sound. The game dac doesn't have an optic output cable so your losing sound quality. Lastly there isn't a chat mix like the previous version although even on the steelseries website it is shown to have the feature. Not to mention they're uncomfortable because it has some protruding plastic piece digging in you ear.

Not worth the price, maybe im not tech savy enough to use tgem properly

Ive had steele series headphones for a while now, if it hadnt been for best buys great warranty i would not have given steele series products so many chances but ive barley had this headset for about a week and unfortunately it has not lastest long, the bluetooth function that i was using ceased to fuction properly and after messing with it, it keeps malfunctioning. I thought maybe it was the connection to my computer so i tried my phone.... nope..... still messed up. After having to wait for a week for these to be in stock at the store and i am not willing to wait that long again to try yet another pair that has failed me (ive had to trade in all the previous headsets which has been like 3 years since i began with steele series and ive gone through 5 headsets.... yeah... crazy i know...) i am no longer willing to keep trying with steele series products. Please do not buy these they are not worth the price... i will be looking for a new brand...

Everything I was expecting them too be. Easy to set up and great sound.

They were not working at all, I had to return them and get a same pair for more money

I'm rating these on the idea that they don't compare to the single operation devices. If you were to but these into a ranking system with simply the best Headphones. They don't make top 10. Same thing with if you were to but these in a ranking with best Microphone. Not even listed. Sure these might be good for you consol gamer that can't separate the to devices. But if you are on a PC, just get a good Headphone and a good Mic. I wouldn't even consider the noise canceling a thing on these compared to Sony's and Bose's tech. All and all these are no where near the cost. Razor makes much better headsets for 1/3 the cost. The only thing they have going for them is they are PS4/PS5 compatible, which is a must when playing on those consols.

sound on one side just stops working can't use them 1 1/2 years old

They are an average pair of gaming headphones. Wouldn’t pay that price for them again

Ungodly bad not even worth 10 dollars, go to dollar tree and get better one cause this is bad. Audio sounds like its underwater, buttons doing nothing mic also just not connecting lots of bull

Lasted very long and worked great for games I really needed for mainly just hearing

I really wanted to like this headset but it just didn’t have the quality I was looking for.

The ear cups cusions are not comfortable. The battery is hard to remove from both the headset and the charging station. Love the concept just horinle design. Would inverst on another headset.