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$421.96

Customer reviews

Rating 4.5 out of 5 stars with 1850 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,850 reviews
  • Rated 2 out of 5 stars

    Good Headphones, Bad Software

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones handcuffed to awful software.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset maybe just got a duck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works great as advertised. One month in headset speaker blew out

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 3 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Base station died after nearly 3 months. SteelSeries support is a nightmare to navigate and get a replacement. Asked me to repair the headset to the base station, but the base station is dead. Feels like beta testing on the customer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    20 DOLLAR HEADSET MIC SOUNDS BETTER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HOW HARD IS IT TO MAKE A DECENT MIC?!?!?! ESPECIALLY AT THIS PRICE POINT. IVE GONE THROUGH 50 HEADSETS IN MY LIFETIME AND THIS IS THE WORSE MIC IVE EVER HAD!!!! 20 DOLLAR MICS SOUND BETTER THAN THIS GARBAGE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON’T EVER SHOP BESTBUY HOLYOKE MASS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into store purchased last one and asked the associate if it works for Xbox they said yes I purchased go home and buy an Xbox later on see it does not. I called and told me I cannot return or exchange for one for Xbox was terrible that an employee gave such wrong info

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Amazing product with minor flaws

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Gaming sessions will last forever with the swappable batteries. Amazing software where you can adjust the sounds and microphone. Connects to a Bluetooth device whilst using with console/pc so that means all my phone sounds are in the headset as well as the game audio. Sadly not everything is perfect... Although this device has its downsides it is not enough for me to want to return it. I will be keeping it but I do have a minor problem with it. The problem being if you put the battery the wrong way into the charging area it gets stuck. I took me about thirty minutes just to take it out and I had to search it because I did not want to ruin the battery. Other than this issue this headphone is definitely one that I would recommend and will be my daily driver due to how versatile, functional, and comfortable it is!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective and poor packing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. First, the box was sealed from the factory but it looked like it was repacked? Second, there was a cardboard piece near the receiver and it scratched the front of it. Third, the headphones would not power on. Not happy at all. They are going back asap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mediocre

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For whatever reason they decided to make a pc/ps5 version and a xbox/pc version. So make sure you buy the right one for your needs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best purchase I’ve made

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s terrible. For the price you can get way better quality. The mic quality is terrible and it feels cheap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    n/a

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just didnt fit well on head. hurt a little. Not a bad buy, jus with more adjustable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones feel nice at first but after a few minutes (15) your ears feel hot and start bothering you as something is poking your ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    crap headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wont turn or even connect to the transponder. turns off at random, an the power button doesn't always wont. need buying anything from SteelSeries ever again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    INSANELY HAPPY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i’ve been playing with Astro headsets since freakin 2011-2012 , i wanted something new and after lots of research I went with these and let me tell you!!!! These headphones are amazing! From the easy 25 second setup to the sound quality and comfort in the headset. It comes with preset EQ’s to Change your sound experience and makes the game SO much more enjoyable. My ONLY complaint is i can cannot use the Sonar Software that is available to download on a computer to customize the EQs more and hear things how I want which is why i put 4 STARS. If i had a windows pc i would be able to but unfortunately I have always had mac. Other than that this is deff 10/10 RATING. I do wish thr ear cushions were mesh and not “leatherette” but i can always order after market pairs. No big deal. DONT HESITATE IF U WANT THESE!! This is an ACTUAL review and i got NOTHING from posting this. ENJOY.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Actual trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good right before I updated it. They completely destroyed the sidetone in the updated firmware. Now you can’t hear yourself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad battery right out of the box and steelseries isnt responding to my emails.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery would not stay inside hub, for the price of the headset, it shouldnt have this issue fresh out the box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    would not recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another expensive headset with crappy software/firmware.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is horrible. Audio cuts in and out so much if you cant make out a single word.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Say, miss you every single exit I’ve gotten

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant buzzing noises I took a need to go get me a new one for saying that same issue

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    You wont be this headset, i almost guarantee it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a chance on purchasing these and theyre WELL worth the money. Not only for gaming but i never miss a call cause i can connect my phone to the bluetooth while gaming or in discord with buddies. Also being a truck driver, the hands free use and the noise cancelling while driving gives me quiet media use or phone calls. 10/10, 5/5, or however you want to put it. Spend the money and get it. Dont want to pay full price right now i used afterpay app and it makes it a lot less painful paying only $100 bucks every two weeks.

    I would recommend this to a friend