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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.5 out of 5 stars with 1807 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,807 reviews
  • Rated 3 out of 5 stars

    Not worth the upgrade IMO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my older Arctis Pro Wireless headset thinking it would be a drastic change in terms of sound but I was disappointed. Firstly, If you have a router or another Arctis Pro unit around this one, you will get interference that sounds like it came out of a Transformers movie. Secondly, the sole purpose for upgrading was for the ANC (noise cancelling) while gaming. Turned on it also created a weird noise while playing. I use a separate headset (Sony XM-5) for music so I can't confirm how good it is strictly for music, might suffer form the same interference, who knows. Thirdly, the headset already comes paired to the DAC, but while I was playing and getting that weird interference, I figured I would try and re-pair, turns out its not as simple as the old unit, there's some extra steps (look them up online or read the booklet) which was an inconvenience. Lastly, the DAC has a single turn dial for volume and selection, but instead of a physical button, it has a touch sensitive "button" that when held, takes you to the settings menu. The only real convenience I found was the battery lasts a bit longer, and has a feature that will leave the unit connected if you swap batteries within 8 seconds. Its a single USB-C to the PS5. The EQ on the DAC is standard, but you'll need to be on PC for the full control.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice, No Regrets!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 Year later and these are still some of the best headphones that I have decided to purchase. The noise isolation is legitimate on these, to the point where you are not able to hear a single thing even on the lowest volumes when gaming or watching a video. The extra bluetooth feature on these also make them great for all use cases especially if you have a handheld PC and are on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally a very good headphones!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steelseries headphones are a game-changer, especially for their maximum volume. I enjoy playing video games at a very loud volume, and none of the other headphones I’ve tried have been able to meet my expectations until I tried the Steelseries. The reason I gave it four stars is because when I turn my PS5 from resting mode, I can hear the sound with a lot of interference. I have to restart the PS5 to resolve this issue. However, once I do, I’m completely satisfied with the sound quality. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and mic quality. My son loves it as Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my other headphones, the 7X—a really great upgrade. I was hesitant due to the price, but these are a great-sounding pair of headphones. Having the battery backup makes it easier to keep playing without delay. Great with PS5 and even better on PC with the ability to tune.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the changable batteries

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, great sound, and I love being able to easily swap batteries out. I have had no issues with my headset for several months now and the only thing I would recommend is getting some cushions from Wicked Fusions, should you have to buy new cushions for a headset so expensive? probably not but the original cushions are just fine if you ears/head dont get hot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked exceptionally well and is very comfortable once broke in. Being able to exchange batteries has been wonderful and keeps you going when you run out of juice. The customizable through sonar has worked wonders and improved my immersive experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wired vs wireless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought both wired and wireless to test which I liked most. Saw negative reviews for the wireless, so I was skeptical. I upgraded to these because my pro wireless right speaker lost sound. There is a noticeable difference in sound quality, the wired are better, and that’s with all wired usually. I am keeping the wireless, because after using the wired I couldn’t stand not being able to get up and do things while waiting for warzone lobbies. Also in order to use the chatmix in either headset you need the steelseries sonar software. (Hopefully a firmware will fix) This instantly hurts the sound for warzone. Didn’t seem to affect apex and other games. All in all the wireless is still an upgrade from the pro wireless by a little bit. I wanted to love the wired because of the sound, but couldn’t because I was so use to moving around with my last pair. Kept the wireless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome, but not for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sounded really good, had lots of features, and i loved that i could game on my PS5 and listen to YouTube on my phone at the same time with this headset. I unfortunately returned them for 2 reasons. First, they did not fit my head really well, they would slide forward all the time if I moved at all, I tried several adjustments, but none worked for me. Second, they made my ears warm, and that bothered me. I strongly believe these will be awesome for most people out there, and the audio is awesome, footsteps on demand when you tweak the eq.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a Very good quality, sound is very good, perfect for the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used at least 20 gaming headsets before. These are by far the most comfortable I’ve tried. The air cups feel like calfskin leather, though they’re probably synthetic the base response is much better than the previous version. Nothing really to complain about except the high entry price. But if you’re looking at these, you know what you’re getting into.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The tippy top of gaming headsets

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and software for this are amazing. You will have to replace the ear piece with wicked cool cushions because of the ANC. The headset is a little on the heavy side but you get used to it. The hot swap batteries means that you will never run out of battery while gaming.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great headset!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is very comfortable and sturdy. Once fully set up and using the headset with the GG app, you can control so many different aspects of the headset. Being able to mute out the sound of your clanky keyboard so your not being roasted by your friends is a plus as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, now wife wants one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing and very comfortable. The range and battery life are great- no disruption anywhere in a two level 1600 sq foot home which is great compared to the logitech g x pro headset i used before (lost signal on the stairs). No issues so far after over a month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the battery packs. Im suprised by the life span of the packs and the sound is amazing. The bluetooth on it is kinda crappy cant game and be on discord at the same time without the soumd quality taking a huge hit. i guess the bandwidth isnt capable of that much data

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is better than any other headset I have tried, the interface is convenient and easy to use. the swappable rechargeable battery solution finally got me to ditch cabled headsets and I have not looked back. if you're shopping for a headset and torn on whether to save a buck or spend one, definitely spring for these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the sound on the headphones, the sound quality is great. I like the fact that I can answer my phone while playing my game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and liked that i can connect and hear from multiple devices in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly didnt expect myself to spend that much on a headset but worth every penny its got preset sounds for different games like warzone or rainbow six siege to name a few 10/10 recommend if you can afford it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after using this product for about 5 weeks, comfort and sound quality are amazing, as they should be for the price point. they connect flawlessly via bluetooth to my laptop every time, and work perfectly for me when pairing with discord. my only wish is that the "beep" when turning the unit on an off were a little more distinguished.

    I would recommend this to a friend