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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.5 out of 5 stars with 1805 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,805 reviews
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset! It is very comfortable and light weight. I appreciate the dual batteries for unlimited play. It's a little tight for people with large ears like me. The sound is incredible. I really hear steps in Battlefield and the noise cancellation really works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A amazing quality headset for a Steel.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headset Ive ever purchased for my PC. Fantastic noise cancellation, CRISP sounds, and clean voice detection. Dual battery and a charging station? That's what sold me in the first place! Steel Series Sonar application that you can download for driver software is easy to customize and navigate. Easy to set sound settings for music, gaming audio, or chat. Best part is that it can detect when you laugh and capture that moment by recording in game audio along with your voice. Would definitely recommend!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great upgrade.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very robust headset, I love the swappable batteries and the controller is a nice touch. I love the adjustable headstrap and the pads feel great, they're not too firm but don't have too much give. The sound quality is great too, I like the sonae surround but if you can shell out the 15 dollars for Dolby Atmos on your PC, it's so much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top-tier headset in every sense. Audio quality is excellent, with clear highs, strong mids, and immersive bass. Wireless performance is rock solid, and the multi-system support makes it incredibly convenient across PC, PlayStation, and Switch. The dual-battery system is a game changer—never worrying about charging mid-session is huge. Comfort is great for long gaming sessions, and the build feels premium throughout. Bottom line: Expensive, but absolutely worth it if you want one of the best wireless gaming headsets available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound and Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones deliver exactly what I was hoping for. The sound quality is excellent, the battery life holds up, and they connect quickly with no hassle. They’ve been perfect for work calls, music, and day-to-day use. You get premium performance without the premium price tag, which feels like a win. If I had to nitpick anything, it would be the ear cushions. They’re not uncomfortable, but they could be softer for longer sessions. Other than that, this product hits all the marks. Bottom line: Great purchase with only a minor comfort upgrade needed to take it from excellent to perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! The hot swappable batteries are a game changer. The build quality is top notch. My only (minor) complaint is that they don't have ad much bass as I'd like. Out of the box EQ settings are ATROCIOUS, but with EQ tweaks they sound great. Just a tad underwhelming on the bass. If they added more bass it would literally be the perfect gaming headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This headset feels like it was made for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't recommend this headset enough. There is no perfect gaming headset out there but this comes pretty close. There are too many good things about this headset to gush about but I'll choose several. The swappable battery that charges via the hub is a genius idea. It saves a USB port on my desktop because I don't ever have to plug it in to charge it. The dual Bluetooth and dongle (hub) connectivity allows me to connect my phone and desktop at the same time. I can listen to and easily control music from my phone while playing games. I can also leave my desk and continue to listen to audio on my phone without switching anything. Basically these headphones stay on my head at all times while I'm at home. Finally while you can adjust the audio of this headset on your desktop via an equalizer (separate app download) I found that out of the box the sound this headset produces is very good. If you are an audiophile I'm sure you ould recommend headsets with better fidelity but I tried 3 other gaming headsets before this and this one sounded the best. Best way to describe it is the bass, mid and high all sound distinctly separate (nothing echoes or bleeds). Voices in games sound clear and crisp. I finally found the gaming headset for me. 100% worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium gaming headset—worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the Arctis Nova Pro Wireless and I’m very impressed. The audio is rich and immersive, the wireless base station makes switching between PC, PS5, and Switch super easy, and the hot-swappable battery means I never worry about losing power mid-game. Setup was straightforward, and the build feels high quality. On the flip side, it is pricey—and if you’re mostly gaming in a quiet room you might not fully benefit from the ANC—but if you’re looking for a top-tier headset, this hits the mark

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this headset for a few weeks now and overall, I’m really impressed. The sound quality is excellent — whether I’m gaming, listening to music, or taking calls, everything comes through crisp and clear with deep bass and balanced highs. The battery life is another huge plus; I can go several days without charging, even with heavy use. It’s also very reliable for gaming — no lag, solid connectivity, and the mic picks up voice clearly without much background noise. Music lovers will definitely enjoy the audio depth and clarity. The only reason I’m giving it 4 stars instead of 5 is due to some ear irritation after long periods of use. The ear cups are snug, which is great for noise isolation, but they can get a bit uncomfortable after a few hours. It’s not a deal-breaker, but definitely something to keep in mind if you plan on wearing them for extended sessions. Still, for the price and performance, this headset is a solid choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good adquisition!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok ... leta try to keep this short and sweet. Are they worth it? Yes they are. Are they expensive? For what they do... yes they are! How is the sound? For this sistem to have a DAC ... I find it very mediocre, had some Void Pros that sounded better. The sweet stuff about it? The interchangeable batteries are a must! (Love those things) the fact that you can either connect through bluetooth, cable(wifi) or the analog cable is a sweet feature as well. Also if your gaming and someone calls you, if you have the bluetooth connected to your phone you can answer calls and hear the game at the same time. Only negative on that part is that you wont be able to talk ingame while getting and answering a call on your phone at the same time. I love them, they are comfortable and like the retractable mic for minimalisim, specially when you can use em as normal headphone if your not gaming and can even talk if someone calls you! Versatile at its finest! Ohhh and lastly easy to connect and disconnect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the SteelSeries Arctis Nova Pro Wireless Multi-Gaming Headset for a few weeks now, and it has exceeded my expectations in every way. Here’s why it stands out as one of the best gaming headsets on the market: Design & Comfort The headset boasts a sleek, premium design that feels as good as it looks. The adjustable headband and memory foam ear cushions provide exceptional comfort, even during marathon gaming sessions. The materials feel durable yet lightweight, making it perfect for extended use without causing fatigue. Audio Quality The sound quality is nothing short of incredible. The Hi-Res Audio and active noise cancellation (ANC) deliver crisp, immersive audio, allowing me to hear every detail in games like [e.g., Call of Duty or Elden Ring]. The customizable Parametric EQ is a game-changer, letting me fine-tune the audio profile to my liking. The spatial sound is top-notch, offering precise positional awareness that enhances gameplay. Wireless Performance The dual wireless system with 2.4GHz and Bluetooth connectivity is seamless and reliable. I can easily switch between my PC, PlayStation 5, and even take calls on my phone without missing a beat. The hot-swappable batteries are a fantastic feature, ensuring I never run out of power mid-game. Microphone The retractable ClearCast Gen 2 microphone is crystal clear and does an excellent job of filtering out background noise. My teammates have noticed a significant improvement in communication quality compared to my previous headset. Software Integration The SteelSeries GG software offers robust customization options, from tweaking the EQ to managing audio profiles. The Sonar Audio Suite makes it easy to optimize the headset for different games and applications. Build Quality The build is solid and exudes quality, with a mix of metal and high-grade plastic. It feels like a headset built to last, and the premium materials justify the price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Headset. Husband Approved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband for Christmas and he's been glued to them ever since. Here's the rundown: Comfort is A+ - He can wear these for hours without complaint, which honestly says a lot because he's picky about headsets feeling too tight or heavy. Features that actually work - The mic toggle is super intuitive, volume buttons are right where you'd expect them, and everything feels well thought out. No fumbling around mid-game trying to mute himself. Battery life is impressive - He's gone multiple long gaming sessions without needing to charge. That alone is worth it when you're used to headsets dying at the worst possible moment. One caveat - The noise cancelling is decent but if you're comparing to Bose, it's not quite at that level. For gaming purposes though? Totally fine. He can still tune out the household chaos when he needs to focus. Bottom line: If you're looking for a comfortable, feature-rich gaming headset with great battery life, these deliver. The noise cancelling won't blow you away if you're an audiophile, but for the price and gaming use case, it's a solid buy. Husband gives it two thumbs up!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Solid headset, but it’ll cost you.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been daily-driving the Arctis Nova Pro Wireless for a few months on PC and PS5 and it is one of the best gaming headset I’ve used. +The audio is stupidly good. The 360° Spatial Audio makes footsteps in Tarkov actually directional, and explosions feel like they’re inside your skull (in the best way), and music outside of gaming sounds rich and wide. +Swappable batteries + base station = literally infinite battery life. I keep one battery charging while the other is in the headset. I never get the “low battery” panic mid-raid again. +Active noise cancellation that actually works. I can play in the living room while my fan is on full blast and barely hear it. Transparency mode is clutch when someone’s trying to talk to you. +Mic is clear as heck. Friends say I sound like I’m on a dedicated USB mic, zero complaints. Nothing is perfect, and there are some issues. -Price is brutal. $380 is a big ask when the regular Nova 7 is half that. -The base station screen feels laggy in and SteelSeries GG software still randomly forgets my EQ settings after Windows updates. -Build quality on the earcup hinges has been fine for me, but I’ve seen plenty of people snap theirs—be gentle when you adjust or toss them on the desk. TL;DR: If you’re serious about competitive gaming or just want one headset that does literally everything really well and you can afford it, buy the Nova Pro Wireless. If you’re on a budget, the Nova 7 is 80 % of the experience for half the price. But once you’ve lived with the base station + hot-swap batteries + proper ANC, it’s impossible to go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones. Would buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Features: Multi Connect: It is super nice having my computer and phone connected at the same time. Swappable Batteries: The battery life is amazing and having a hot swap already charged is great. Great: Sound Quality: With some few tweaks and the internets help you can get them sounding the way you like them. The app is a but much for me but has some good features. Comfort: The headphones are light and comfortable. They don't make my ears that hot (still closed back headphones) Had them now for 6 months and the leather pads are still great. Good: Noise Canceling: It is good. As someone with ADHD it is nice to block out some of the distractions. It doesn't block a lot of the AC or fan noise that well. Cons: Settings Beep: When you change settings or are running low on battery, you will know. It plays a very loud beep compared to the content you are consuming. Price: they are pricey Falling Off: They like to slip off my head if I look down or tilt my head back. They never fall off but they like to slide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top-Notch Quality and Comfort – For Large Heads!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    've absolutely loved using the SteelSeries Arctis Nova Pro Wireless headset. The audio quality is exceptional — rich, immersive sound with crisp highs and deep bass that makes gaming, music, and even calls sound amazing. The build quality feels premium, and every feature works seamlessly across my PC, PS5, and Switch. One thing I really appreciate as someone with a larger head is the fit. A lot of headsets start to feel tight or uncomfortable after a while, but the Arctis Nova Pro is incredibly comfortable for long sessions thanks to its adjustable suspension headband and overall ergonomic design. Battery life, wireless range, and the included base station with dual battery system are just icing on the cake. It’s clear SteelSeries put a lot of thought into both performance and user comfort with this model. Highly recommend this to anyone looking for a top-tier wireless gaming headset — especially if you've struggled to find one that fits well and sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset! No complaints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Very comfortable ear muffs for long extended period wearing them while gaming. Easily detectable sounds when listening to movements while playing fps games. I highly recommend this headset! The battery life is really good and having 2 batteries so one is charging while the other is being charged means no down time while gaming which is such a added bonus!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beeping jarring

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up disliking these because of how lampud and jarring the beeps are whenever changing modes or powering on and off however everything else about them was quite impressive. Most important feature that I've yet to find another contender for is the capacity to listen from multi devices simultaneously. If you are gaming and want to hear sound from your TV though the headphones in a mixed fashion, these allow for that experience the easiest. The price is a bit much, especially for ANC to be as mediocre, making them hard to recommend unless you've niche needs outweigh sound quality expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is clear with good bass, it’s comfortable to wear for long periods, and setup was quick and easy. Battery life has been solid so far and it works exactly as advertised. For the price, this is a great buy and I’d definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need a new top of the line headset? Look no furthr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews on Best Buy's site and the web convinced me to go with this purchase. My Corsair Wireless Pros started to fray and the battery was getting fatigued after about 2 years of regular use. I needed to stay wireless but wanted to improve my user experiences that I found lack luster on my Corsair Wireless Pros. The comfort, the weight and the detachable mic. SS Arctis Nova Pros improved on what was a good set to an excellent set. I knocked this set down a star for the fact that the ear cups could be thicker. The ear cups have a protruding piece of hardware on both side and some people complained about them. I never felt them on the OEM ear pads and I am a big dude. Perhaps after like 3 hours (more than my avg playtime) I can see the minimal cushions giving to the point where that becomes a problem. Given such a big potential issue, perhaps those protrusions are part of the reason for why you should seriously still consider these inspite of this worry. All reviews including my own opinion praise the sound quality. Usually with high end headsets you could only have the best of one world. Some players (especially pro e-sports players) place a high value on clarity and directional audio. That is a difficult thing to achieve on wireless headsets, let alone in wired headsets due to how close the speaker are to your ears. Traditional home theaters and movie theaters have multitudes of speakers spread throughout the amphitheater along with separate bass channels. That is why the surround sound in a IMAX theater is a must for big action packed scenes like the nuclear test bomb in Oppenheimer. Headsets have to try and combine all of those features into a consumer product that is not targeting professional musicians and producers. The directional audio on these are outstanding. The technology has come a far way and perhaps those protrusions are part of that quality, so it was a compromise the engineers made. The one other thing that I value more, as I get older, I don't play FPS games as much. I like more bass and I am less concerned about hearing which directions other players footsteps are coming from. Playing Starfield, hearing the engines roar to life as you take off from a planet is very immersive. My Corsairs bass was good, but these are amazing. It is truly rare to find even among the pro gaming headsets where they can deliver on both directional audio and bass. The on caveat to this benefit is that you must use the software to Sonar in GG to achieve these results. The software is a mixed bag. It allows you to select presets like for World of Tanks or Starfield, but on the other it is sometimes frustrating to use. Getting the volume wheel on my keyboard to work properly is difficult and buggy at times. The added bonus of the external control device and an extra battery that can be charged in the controller, is a huge bonus. While the charge port on the headset is not intuitive, why would you need it when you have a backup battery fully charged in the to controller? The controller is a single color led and is easy to understand. The knob controls the volumes and has a button to switch to a crossover control for game or voice sound balancing. Another great bonus especially for the FPS community. If only the software was as intuitive as this device! I highly recommend this headset. 47 year old game that started gaming on the IBM 386.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these for a few months now and I have to say they are AMAZING. Got them on sale upgrading from some corsairs and I do not regret it. Sound is amazing, the Sonar EQ is great, dual device with Bluetooth is such a great feature, and the quick swap batteries is just a cherry on top of it all. The mic is meh but with some EQ settings itll sound much better

    I would recommend this to a friend