Customer Ratings & Reviews

If you buy a $350 headset, you expect it to work whenever you turn it on, without having to go through a 10-step process. Is the "audio great"? I guess, when it decides to work. But how about every time Windows updates and GG Series can't figure out it's only job? It breaks EVERY. SINGLE. UPDATE. Or when the headset is your only enabled/default audio device, and your applications just decide not to show up in GG Series. These aren't it. (Unless you're cool with 10-15 minutes of garbage when you turn them on; if that's your jam then, YEA! Go for it.)

It's good, but not as the comparable Turtle Beach headset. I feel the fit and finish is not aligned with the price.

Always a great time when I go to Best Buy very helpful

I didn't like my old steel series and I still don't like them now. Definitely the worst headset I have ever used so far. Has many cool features, but there are so many issues with those features. First off, if the headset falls sleeps, good luck waking it up. It takes a long time to turn on and half the time when it turns on, it does not connect to the audio at all. You'll have to reconnect everything just to make it play any sound again. Secondly, when the battery dies after an hour of use and you try to switch it, boom, resets all the audio settings you spend time configuring. Then, once you try to charge the removable battery by inserting it in the base, have fun with constantly trying to insert it and figuring out which way it goes. Once you do finally get it in, it doesn't charge until you finally find the right angle to insert it. Finally, once you get everything to work, the game audio is loud and your voice chat sounds quiet and terrible. The chat audio has different configurations than the game audio, so everything sounds off. Using game sound for both is the only way to fix it. The overall sound quality is a bit weird. It sounds like if you are in a empty room. Mic quality sounds bad unless your basically eating the mic.

The product worked great for a few months, then it started acting up to the point I would have to re-set the headset everytime I log into my computer. overall fitting is decent, a lil to tight for my taste. yeah u can adjust the hight but that’s how far it goes.

honestly for the money get something else, sound is ok at best and the batteries swell after a year. the whole headset and charge station just dont live up tp the pricetag.

Par sound for too high of a price. There are more comfortable headphones for a fraction of the price.

Love that it can connect to multiple devices at once, even my cell phone.

My boyfriend loves these so much! Best purchase ive made by far

Really great headset but can be uncomfortable depending on ear size due to the noise canceling nub inside then ear cushion

Great headphones, highly adjustable and extremely convenient with my pc and ps5

Sound is good. Easy to use but The ear cups are too small

Great headset as long as you’re willing to use Sonar and customize your EQ. Otherwise you’ll never get the most out of these.

I wish this was comfortable for my ears. After a while, the noise canceling nub made my ears hurt. The sound was great on these with games and music. The microphone also sounded great. If you can fit these without the ear discomfort caused by the noise canceling nub, they are amazing.

I have 2 pairs... one for Playstation and one for xbox and pc

An amazing headset brought down by shoddy software. What it works, it's great, but we can't even use split chat and game outputs without the sonar software, which works whenever it feels like it. Unfortunate, because this could have been one of the best

I bought these and the bluetooth caused a white noise. Also when on the phone you could hear that white noise get worse. I thought my headsets were deffective so i returned and everything was fine again until i turned on the bluetooth and was on a call for about an hour. I could then hear the white noise again with the noise cancellation off. If this was not there then this headset would be perfect but its upsetting that it has this problem.

This was a nice headset, but i returned it. I did not like how it felt around the ears.

I have the version prior to this on. I bought these for the wife and she loves them. Smaller than the original and fits her much better than mine.

Very gooddddddddddddddddddddddddddddddddddddddddddd