Customer Ratings & Reviews

This was a gift and my friend loves it! I might purchase one for myself soon

Definitely worth the price, packed full of features that make this headset stand out above all the rest.

Bought this as a gift for my fiances birthday and he was very impressed.

Love them will end up buying another set for me first pair was a gift

Headset sounds great but only works half the time. Steelseries app never works, and when it does, im always having to change the input and output settings and itll reduce quality.

The best headset I have ever used, easy to set up and easy to use while gaming.

Works great best buy employees were very curtious and helpful in choosing this headset

Just get them. One of the best pair of headphones I have ever owned.

Good product mute button seem to be acting a little toucht

Best headset with easy use that’s connects two different devices .

Great product and price go and buy it if you need a new set

works great, great price and works as described. Love them

Works amazing, was definitely worth the price Wish it had a longer battery life however

good for about six months im now having issues with audio corruption

There great my son loves them thank you which is good bcuz he's very picky

For the price i would expect a better mic but overall good

My son loved this headset. The new technology is amazing.

Would recommend this to anyone who wants the top of the line headset for gaming.

Long range great for walking out of your gaming area and sill being connected

SteelSeries has abysmal customer support. I had a well cared-for, working headset. They pushed a "critical" firmware update to my headset that "successfully" applied with no issue during the process. However, the headset will no longer power on. Support gave me the third degree in reporting this issue. First, they asked a bunch of irrelevant questions and provided troubleshooting steps that had no relevance to the issue. Then they required me to make and post a video demonstrating that the headset would not power on with either battery (nor will it power on with a USB cable). Then, they suggested a warranty replacement provided that I would snap multiple pictures of the device from all angles and supply multiple proofs of purchase. Then, after all the hoops I jump through, to get service on an issue that they caused remotely bricking my device with a firmware update, tell me that my device, under two years old, is out of warranty and there's nothing they will do to help. So, just know what you are buying here. You're licensing hardware that you will not own, with software that will nag and annoy you endlessly with useless feature bloat, that will constantly steal itself as the primary sound device on your system, regardless of your settings, that they can remotely detonate at any time into a useless product. For $350, this is an absolute disgraceful service, and they see no duty or obligation to fix their own mistakes. I highly suggest you avoid SteelSeries products if you value quality, professionalism, and service.