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$558.06

Customer reviews

Rating 4.5 out of 5 stars with 1859 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,859 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for a little over a Month. Sound is great and still dialing in. Have not experienced the discomfort some have indicated. Not sure if it was some one-off or the individual's preference. These are comfortable and should last for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Thank you I never went back

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I have ever bought to date it comes with two batteries so while you’re using one of them in wireless mode, you can also be charging the other has a great equalizer mode and also third party software that helps boost the experience on PC I also used them when I had a Ps5 and they were great no problems if they make another version that’s better than this. I’d be hesitant to buy it because this one was so amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset 10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve owned thus far, I had the Arctis 7 wired headset which was great but this is levels beyond. Though it’s quite a high ticket price, it’s very much worth it if you’re seriously into gaming, amazing sound quality, the menu on the adapter station is easy to use, and it’s super comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound - Works Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, comfortable, comes with hot-swappable batteries (if you are fast enough!) ANC is a game changer! Mike is hidden in earcup until you extend it. A very high-end headset that far outperforms my previous Corsair.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 1 out of 5 stars

    Don't buy: Great headset, but with a fatal flaw

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this in July 2022 and it was in the garbage by January. The problem started literally the day I got it; it simply took about 6 months for me to try everything under the sun and finally give up. The problem is with loud digital noise barging into the audio stream, many times per day. I work primarily from home, and I bought this headset not for gaming, but for music and remote meetings. The actual sound quality (when there's no digital noise) is great, the battery life is great, the ability to swap batteries is wonderful, the range is decent, and they are comfortable too. But the flaw I experienced is absolutely fatal: Many times per day, the audio stream suddenly becomes totally garbled with digital noise. I'm confident this is not due to any interference, for multiple reasons: - When it happens, it goes from clear audio to severely garbled in an instant. Like someone flipped a switch or a service crashed. - It doesn't SOUND like interference. I'm a musician and somewhat of an audiophile, and I know what interference typically sounds like. This is purely harsh digital noise. - I have tried moving the basestation around, moving the headset ridiculously close to the basestation, and also tried various troubleshooting approaches while the problem was happening. Nothing made any difference whatsoever. - Disconnecting and reconnecting the USB cable from the basestation (effectively rebooting it) fixes the issue every time... until it comes back (usually less than 30 minutes later). After months of having nearly every call I joined get interrupted by this maddening digital noise, I reached out to support. After exchanging several emails with them, I got the sense that it was going nowhere, and I also just don't have time to spend hours troubleshooting equipment that should work. Out of sheer frustration, I finally just gave up and threw it in the trash where it belongs. Very unfortunate fatal flaw, for what would otherwise be a great headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best headsets for gaming

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a must have for long hours of gaming and with the easy battery swap on it triples playtime. The quality of these headphones are amazing and the sound is crisp and clear definitely would buy again. The customer support with the company is amazing and if anything happens, you can always get replacements from the company while keeping the originals

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset ever <3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended by multiple family members and heard nothing but great reviews!! Worth the purchase, will last you years. Extremely comfortable when wearing & great audio. Love the audio presets for different types of games !

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Solid Pair of Gaming Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy and the software that comes with it is easy to navigate. It has a lot of presets for the most popular games, and you can save a few for quick switching. So I have one Cyberpunk 2077 and then another when I want to listen to music. I got the white pair and the fit is good, they cover my ears and dont bother my earrings. The noise cancelling is good, if I wanted anything more, maybe a little bit more bass.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, sounds amazing, never have to worry about battery life because of the extra battery it comes with.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Amazing Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and very comfortable. The replaceable and extra included battery create a convenient gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not Great at this price point.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great headset with great sound quality. I come from a steel series arctis 7 and gamedac pro which I had zero issues and everything worked flawlessly until the structure of the headset gave out over time on both. At this price point you expect no issues out of the box, however I had an issue where the audio was choppy and laggy. I troubleshooted every possible thing on the actual headset, changing wires and usb ports… then proceeded to check all my devices on my WiFi to no avail. Everything worked fine and it wasn’t a network issue on my end, I concluded with my research that it came down to my 2.4ghz WiFi internet which was absurd for this type of headset and price point. I returned it to Best Buy which they gladly let me exchange it for another one. I hesitated thinking to go with Astro A50x but saw a lot of sound quality concerns regarding that headset as opposed to the Nova Pro, I opted for the ps5 based white headset that still has PC functionality. No issues out of the box. Ran the steel series engine on both so both should have been updated but maybe it was just that particular device I had prior which could have been faulty. Regardless it must be a known issue with steel series since a lot of people post about the same type of issues with that particular headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good quality headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this while it was on sale. The gg steel series app that you use for this headset is amazing. You can categorize your gaming, streaming, discord audio and then edit them all separately to suit your needs. One battery charges while the other is being used so you’re never without a battery for a few seconds. I love this headset and the only thing keeping it from 5 stars is that I often have to restart my computer after it sleeps for the night because the audio has a tapping sound to it if I don’t. This is a good headset and I do recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beat headset out there

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is not only super loud so when you’re listening to music you can feel the vibration but if you change it to sonar it can make it feel like your in the player’s perspective for rhe price of it in my opinion it’s worth it snd the battery life it up to 7 hour and even when it dies out you can always swap it out with another one the box gives you and put that one to charge giving you no breaks it come to playing just fun and performance only 

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable and I like that it brings two batteries

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Professional and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best headphones for gaming this year alone, comfort is maximum, sound quality is great, and I love the ability to customize the padding.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good headset

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wide range of audio, good customization of sound with sonar, comfortable on my ears, good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one set of headphones I would recommend to any gaming individual. Quality sound and easy set up make for a no-brainer-buy! Must get this or any other model of this brand!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Steel series hit gold!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steel series finally made a headset I'd recommend. Tried the Arctis 7 years back and was disappointed in the comfort and sound. The Nova Pro exceeded expectations. Fantastic sound quality and loads of connection options. When zero latency is required just plug in with cable provided or purchase a longer one like I did. If you want wireless use the RF transmitter. Also was very surprised that you can use the RF connected to PC, while simultaneously having the BT connected to phone. Sound will still persist from both sources to be able to watch a quick video or take a phone call.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity and expansive sound that comes from these is amazing. I've tried many other brands of gaming headsets...i finally found the model i'm completely sold on. Have since purchased 3 other headsets for the rest of my family.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best Gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, very comfortable, and great for gaming across multiple platforms. Battery system is a big plus!

    I would recommend this to a friend