Customer Ratings & Reviews

SteelSeries has abysmal customer support. I had a well cared-for, working headset. They pushed a "critical" firmware update to my headset that "successfully" applied with no issue during the process. However, the headset will no longer power on. Support gave me the third degree in reporting this issue. First, they asked a bunch of irrelevant questions and provided troubleshooting steps that had no relevance to the issue. Then they required me to make and post a video demonstrating that the headset would not power on with either battery (nor will it power on with a USB cable). Then, they suggested a warranty replacement provided that I would snap multiple pictures of the device from all angles and supply multiple proofs of purchase. Then, after all the hoops I jump through, to get service on an issue that they caused remotely bricking my device with a firmware update, tell me that my device, under two years old, is out of warranty and there's nothing they will do to help. So, just know what you are buying here. You're licensing hardware that you will not own, with software that will nag and annoy you endlessly with useless feature bloat, that will constantly steal itself as the primary sound device on your system, regardless of your settings, that they can remotely detonate at any time into a useless product. For $350, this is an absolute disgraceful service, and they see no duty or obligation to fix their own mistakes. I highly suggest you avoid SteelSeries products if you value quality, professionalism, and service.

works really well for what I need hooked up to computer no issue.

Does everything sound-wise sadly mic quality does not nearly meet the price.

Unfortunately, the directions were unclear to me to set up with the computer. I haven’t used them since a week after I received them.

Good sound but software is very glitchy and updates to fix its problems havent been released yet.

Delivered super fast. No issues what so ever would 100% recommend to anyone.

I think they pretty darn good. I have alienware ones, sony, the artrics pro i think these are the best so far

Ehh it isnt bsf but could be better. Doesnt have great sound

I was struggling to find a good pair of headsets. These are excellent for gaming and anything else.

Very sturdy and durable. Much better than plastic headsets

the SteelSeries - Arctis Nova Pro Wireless Gaming Headset are the Best Headset ever

It’s one of the best headsets I’ve ever used I recommend it

Fantastic pair of headphones, won't buy any other ones from now on

Great base multimedia works great (Bluetooth glitches at times when connected to multiple devices)

Great headset sound bad microphone if you game this is not it…

So far these headphone have been amazing and have been great for gaming

I had the original version a while back. I loved them, I honestly don’t think they got much better and I would save the money of you have astros or the originals, avoid these

Best Gaming Headset 2023 for all platforms even PC.

I would rate a lot higher but there are a couple things that bother me. The side panels (especially the side with the USB C port) if not placed properly will fall off. The noise cancelling is not as good as others. Other than that it is fantastic!

Having 2 inputs is perfect for me since i have pc and ps5.