Customer Ratings & Reviews

Wonderful headset. Seems a bit pricey but once you try it you will decide it was worth the cost. Seemless setup and easy to use

Amazing service amazing quality of items such as my headset everything was perfectly packaged and handled when arriving and waiting at store

I've owned/own just about every gaming headphone made. These BLOW any of them out of the water (astros, rzr, bose, and Sony) highly recommend!!

I love the everlasting feeling of the hot swap battries. Nothing like having a day off and grinding on your favorite games with a premium feeling headset.

Hands down the best headset i have bought. Would highly recommend to any looking for a great headset.

really good product, had the steelseries pro wireless and the design for this one is just great, will always like the two battery feature.

Its awesome can hear everything. No noise coming from outside just pure listening for music and gaming even if your streaming movies amazing quality

Love this headset. Being able to connect to the PC and my ps5 at the same time and my phone makes it a game changer

Awesome headset. Have no issues with it. Easy setup and connection. Love the band at the top.

Awesome love these best gaming head phones ever you need clear quality buy these head phones

Been a long-time Steelseries fan when it comes to their headsets. From the DAC to the ease of swapping batteries. Unbeatable!

The best headphones ever! The quality is great and the sound is impeccable.

Great fit and finish. Awesome features, USB-C DAC, hot swap battery, wireless, noise cancelling, etc. Sound quality is absolutely the worst part of the headset. Even the bloated equalizer software can’t save it. Absolutely not worth the price tag. I was going to leave a 1 star, but the build quality at least merits an extra star.

It connects to everything I have, it's the only pair of headphones I like to use now. It's slowly replacing my Bose NC headphones as well.

The sound is great and the swappable batteries should be standard in wireless headsets. Where this thing falls short is the GG software. I’ve had so many issues with the software it negates all the best features of these.

This is by far the most expensive and disappointing headset I've ever owned. I got tired of Corsair, their products are usually great at first but don't last, so I looked into switching and settled on these. The headset is full of half baked features, poor ANC, and bloatware that installs new sound drivers that don't work. It channels "games", "chat", "media", etc. into different digital sound drivers and uses their 'Sonar" feature to channel them into one output - but this frequently breaks, causes crashes, and doesn't even auto-default the sound devices properly. I wish I could still return them.

Excellent headset I own jbl quantum and Astro a50/50 This head set hands down the best option out there Amazing nice canceling system as well

Excellent product thanks so much Best Buy you are amazing store

I loved these at first. Right out of the box, they worked flawlessly even with presets. Battery life is pretty good and being able to swap out batteries is great. Unfortunately, these aren’t made to last. So let me tell you what went wrong. I bought these in May of ‘22. By Oct of ‘23 they are bricked. Toast. Won’t even turn on. So I tried everything. Resets, battery swaps, cables, you name it. If you search Reddit, the best anyone can figure is that the headset is stuck on safe mode. The issue here is that I can’t even plug them into my Mac (the firmware is finally able to be updated on the newest oS) because the headset will not turn on, therefore the SteelSeries client can’t register/read them. The folks at Steel Series have been working with me, however, that’s also a process. Firstly, they require proof of purchase (normal). After that, they want pictures, and a video with descriptions. It’s a little much. To make matters more frustrating, whatever they use on their website for uploading videos is hit or miss and you have to go to YouTube to upload. So we’ll see if they swap mine. I expected much more for 350$.

I've had these for about 2 months, and I really like them connecting to my phone not missing a phone call it's great! The problem is they'll just randomly stop working. I contact customer support and they try to work with you but it may only be fixed for a bit but then they "break" again. I run Windows 10 not some off brand Linux distro, so why am I always having issues with the DAC. I just don't get it. If you're not computer savy DO NOT GET THESE. If you don't mind put-sing around with your peripherals get them.