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Customer Ratings & Reviews

$299.99
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Comp. Value: $379.99

Customer reviews

Rating 4.5 out of 5 stars with 1843 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the Arctis Nova Pro Wireless Multi Gaming Headset, highlighting its amazing sound quality, incredible battery life, and comfortable design. Many also appreciate its strong connectivity and fantastic software. Some customers have noted concerns regarding the price, active noise cancellation, bass, and ear cup comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,843 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Arctis Nova Pro Wireless Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver has great range and having two batteries to swap instead of plugging the headset in when the battery runs out is amazing. Great sound quality and quite comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Great Headset Overshadowed by Terrible Mic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with basically every feature of this headset other than the microphone. The comfort, the software, the sound, the customization, the noise cancelling, etc.. I was very excited to unbox this and surprise my wife with my newly purchased headset. She hops on discord and the first thing she tells me is that my mic sounds awful. I spent several hours attempting to tweak setting to no avail. I was truly disappointed that this seemingly perfect headset I'm going to have to end up returning because mic clarity is very important to me playing many MMO's and with friends. It's hard for me to rate this headset. If I were to ignore entirely the mic, top ratings all around. Based on this one feature I'm sad to admit just destroys my overall rating. Hopefully others have better luck.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good Gaming Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an overall good quality product. Good sound quality for both Bluetooth and console. Great battery life as well and if it dies you can swap the battery out for the spare so that should never be an issue. No issues so far with product integrity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Okay comfort, great headset.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this headset from the Arctis 7 wireless. The comfort was slightly better on the older headset, but just about everything else is superior on this new one. Sound and mic quality are both great, the noise canceling is much improved, and the quick-change batteries are super convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones, decent NC, a bit pricy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure about some of the complaints regarding a 'bump' in one of the ear pieces, but I haven't experienced it at all. I moved to these from the Arctis Pro Wireless headphones, they feel like a higher level of build quality and I like the leather ear cups compared to the material on the Pro Wireless. I primarily use the Nova Pro's for PC gaming and music: sound quality is quite good, same great ability to connect to the base station and a bluetooth device, like your phone, at the same time. Noise cancelling is 'OK' although I think Bose does a better job. Ambient noise is filtered quite well, but it seems to have a problem with higher pitched sounds and can make them very noticeable; for example the tags on my dog's collar come through very clearly with all other sounds deadened. As a small nitpick, button scheme for connecting to base station/bluetooth is less intuitive than the Pro Wireless, its easy to cause the headphones to go into bluetooth pairing mode instead of turning them off. It's not a huge issue, but they're expensive, and Steelseries already did it right with the Pro Wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good, but not for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in the interest of having a wireless headset with sidetone and a chat/game mixer. Coming from Astro A40s with the mixamp.. I can't recommend these to someone who enjoys the audio fidelity from a wired headset and the convenience of the Astro mixamp. The headset alone is great, However, I hate when a DAC needs to install virtual audio drivers would could add to the buginess (which it did). It also disabled my Astro mixamp when I had the Sonar GG software installed which really irritated me. Bottom line, if this is your first headset or you're looking to upgrade and you absolutely want wireless and have the budget.. definitely go for this one. If not.. I would stay clear on this one in the effort of avoiding conflicts with any other headset or software. Sidenote: Some might ask.. why not just get the Astro A50s? They are terrible in comparison to the Arctis Nova Pro wireless and I've bought 2 versions of the A50s and ended up returning them. I'll just stick with my wired A40s.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    PC Gamers take note . . .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband and he has not stopped raving about them. He loves the fact that they come with a second battery and says the sound is crisp and does not overpower.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 2 out of 5 stars

    I really wanted to love these…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect on paper. However, they are massively flawed by buggy software. I traded in my Astro A50s for these and used them for almost 1 year. I can say that these are very comfortable and I was able to wear them for hours on end. The Astro A50s were pretty uncomfortable and heavy. The only other advantage these have are the swappable battery. Other than that, these headphones are not worth the price. After about 10 months of use, the leather on the headphones are wearing off and both batteries drain noticeably faster than before. The main problem with these, by far, is the SteelSeries software. It is absolutely terrible. Contantly crashing, constantly needing to force quit the app and the service to get it to work right, randomly switching my audio outputs. Its a $350 nightmare. Software and firmware updates dont fix it and reinstalling it doesnt fix it. Its a shame that these headphones cant unlock their true potential without the use of the SteelSeries Sonar software, and I will add, when Sonar is working right, the spatial audio is top notch. Either way, I couldn’t deal with it anymore so I returned them and got HyperX Cloud Alphas.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better than A50s!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset for multiplayer with the tuning amp you can tweak it just right to hear footsteps and drown out a lot of other unnecessary noise and sounds. I'm having an issue with my mic which is why I'm not giving it 5 stars at the moment. Going to replace with a new set and see if it's just my current headset with the mic problem. All the reviews I've read peeps have had their sets 3 plus months and are still happy I've only had mine 2 months. So I'll try a new headset and see. I can hear people and footsteps better on this headset than someone with A50s!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Two Step Forward, One Step Back.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full disclosure - I own a LOT of headsets: Arctis 7P, Arctis Pro Wireless, Arctis Nova Pro Wireless (the ones this review is for), Sony XM5, Sennheiser HD 6XX, Sennheiser PC363D (yes, they still work great 10 years later), Logitech G935, a Logitech G-Pro X, and some Beats Studio 3s. Given that, I think I've got a pretty good reference for what makes a 'good' headset. Also, I might have a problem. I bought Nova Pro Wirless headset the day they came out. Having previously owned the Pro Wireless headset that came out before these, I was excited for some of the new design, as well as the change from mini-USB connectivity to USB-C. After having used them for several months, here are my thoughts: After initially putting them on they felt markedly less comfortable than the Pro Wireless headset, the ANC mic inside the cup would sometimes bump into my ear, and the clamp strength + pleather of the new cups made them extremely uncomfortable to wear for extended periods of time with glasses. The fact that the ear-cups can be individually adjusted to fit the height of your head is nice, no longer depending on the ski-strap style they used before, but it's completely undone by the cups themselves being markedly less comfortable than literally every other Arctis headset I've owned. The noise cancellation exists, but I think its pretty sub-par for a $350 wireless headset, others do it better and cost less. If that's your primary concern, get a pair of Sony XM5s or Bose Quiet Comfort. The "gamer" aesthetic is also toned way down, the mic itself retracts flush, and red mute led is completely obscured, so you can use these out and about without anything screaming 'gaming headset'. Battery life is absolutely spectacluar, as good as advertised if not better. They charge exceptionally quickly in DAC just like on the Pro Wireless before - I wish more companies with wireless headsets would copy this. Batteries are still hot swappable, but I find the cover to be more annoying to remove than the previous generations. I realize that's a nit-pick, but this is a 'premium' product at a 'premium' price point, I expect improvements across the board, not regression. Driver quality is great, sounds are clean and un-muddled, the ability to independently game/system audio from VC audio is great. However, they removed the physical button from the headset that allowed you do that, instead you have one volume button and it control the system audio, chat audio has to be adjust in the SteelSeriesGG software - big loss in quality of life, and inexcusable in a headset this expensive. The mic quality is great; however, the quality is contingent upon leveraging a lot of the settings in the SteelSeriesGG app, and you can apply those to other headset mics with very similar results. Also, the quality that your friends are going to hear is entirely dependent on the bitrate of the comms software you're using; so all the mic adjustments in the world won't matter if it's a crappy connection. The ability to pair to the DAC as well as another Bluetooth device simultaneously still exists and provides wonderful functionality if you want to game on the PS5 while talking to people in discord on another device. This, however, is NOT unique to this headset, every Arctis headset I've used has been able to do this. Audio pass-through continues to exist from the previous Pro Wireless, meaning you can connect a set of speakers to audio-out on the DAC and output will automagically swap to that once the headset is powered off. However, despite adjusting settings in the SteelSeriesGG software, and on the DAC itself, the pass through will sometimes swap to 'stream' instead of speakers, resulting in a really loud feedback tone when you turn on the headset mic and have the aforementioned speakers powered on; no amount of updates to the sofware of firmware appears to have resolved this. If you want a great Arctis headset, get an Arctis 9 or 9X depending on what Console you want to use it with, and get a more comfortable, equally feature rich headset (minus mediocre ANC), for about half the price of the Nova Pro Wireless. I would've returned it if Best Buy hadn't changed their return policy for MyBestBuy members _after_ I purchased it. I tried to like it for months, but in the end, I'm just going to be giving it to friend with a smaller head that won't find it as wildly uncomfortable as I do. TLDR - the headset isn't bad, but its absolutely not great. I don't think it's worth the money. Too many quality of life regressions, and not enough improvements to justify purchasing these if you already own the Pro Wireles, Arctis 9 or 9X, or any other premium headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    ps5/pc use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic sound quality, very comfortable and easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steel but series

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé loves them uses them everyday much needed upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best set of headphones with a built in microphone that you can get

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great headphones but not for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all honesty these headphones sound great but there is no significant difference or wow factor between these and the Arctics 9. Not to mention you can purchase the wireless 9s for $150 cheaper than the wireless nova’s for identical sound quality. I own the Artics Pro wired and also have the artics 9 wireless. They all sound identical. There are only 2 things that the nova’s have that no other of their headsets have, the ability to use their new clearcast ai mic feature and the ability to tweak the spacial audio even further. Even at that, I was not able to access these features when I plugged them in, so I don’t know whats going on there. Spacial audio is still available for use in both the arctics pro and arctics 9. I’m on pc so i’m not sure how it works for ps5 but to my understanding you may not get every possible feature out of these unless you are on pc, but again I am not 100% sure. I was very underwhelmed when I first used them as i thought they’d blow the others out of the water, but I really enjoyed using the arctics 9 wireless over both of these so i will be returning the nova’s and selling my arctics pro wired and keeping the 9s.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    This is THE one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is truly amazing. Comfort and constructive build is legit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gaming headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing and are the best headphones I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset great product very well for all levels of gaming you can't go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Highly recommended.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works well, and very comfortable with extended use.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    An Unfortunate Step Down From Previous Headsets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset would be top tier if there were a few major issues resolved with it. The biggest issue is they added a massive cylinder inside the earcups that stick out a lot. So the earcup touch around your ear, and then you have a spear poking your ears the whole time you're wearing them. Apparently it's the microphones that allow for active noise cancelation, but it's wildly uncomfortable after a short period of time. Personally, I didn't care about having ANC on this headset at all, so it makes it frustrating that their so uncomfortable because of this. The leather cups are of good quality, but just know that no other earcups are sold or offered. When I bought a $70 headset from a competing company they offered both leather and cloth, and I wish Steelseries had done that here as well. You're head will start getting sweaty and sticky with these earcups after ~30 minutes of usage, even in a very comfortably cool environment. Lastly, there are some software and firmware issues with the headphones that prevent it from being a smooth experience in some apps. Steelseries has said for the last couple of months that they're developing new firmware for it but there is no ETA so right now you're just rolling the dice hoping they'll work with your Windows apps and that Steelseries releases an updated working firmware soon. What really could've been a top tier 5* headset, drops far down the ladder when you consider the issues (some fixable, some not) and the staggering price point of $350.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my husband for Christmas. He is a gamer and uses headphones for work. He loves the feel of these headphones and really likes the features.

    I would recommend this to a friend