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Customer Ratings & Reviews

$299.99
Save $80
Comp. Value: $379.99

Customer reviews

Rating 4.5 out of 5 stars with 1843 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the Arctis Nova Pro Wireless Multi Gaming Headset, highlighting its amazing sound quality, incredible battery life, and comfortable design. Many also appreciate its strong connectivity and fantastic software. Some customers have noted concerns regarding the price, active noise cancellation, bass, and ear cup comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,849 of 1,849 reviews
  • Rated 1 out of 5 stars

    The worst headset i have tested, awful support.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful headset, one of the worst I have tested. Makes a high pitched screaming noise if bluetooth is on. Depending on if noise cancelling is on or off it makes a different high pitched noise. Gives me a head ache. Support is the worst. Their job is to annoy you and delay any actual help until you stop contacting them. Because of their lack of support for an extremely expensive product I will never buy another steelseries product as long as I live and will warn my friends about them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recognized by pc or game console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After first getting the headset it worked and was the best headset i have ever had. Shortly after, the headset and base station no longer worked on any game console. The base station just boots up and shows the steelseries logo but then goes black. The headset does not connect to anything. I rwached out to steelseries support who after gave me useless trouble shooting steps that did not work, tood me to statt looking for a replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money and time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randomly stopped working after 21 days, and I only used it for a grand total of 30 hours out of those 21 days. I am also a plus member so I thought I could return it but was informed this item had to be returned within 15 days -.- ...Waste of 350$.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! Steelseries firmware bricked this headset and this is still ongoing. Now I am out over $400. I contacted them and tried all of the ways to reset or turn it back on... none work. I work at an IT company and we have tried absolutely everything. I should have purchased the best buy protection with it. Lesson learned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Limited features in ps5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not do surround sound through ps5. Relys on ps5 in console 3d sound wich isnt that great. On pc they work amazing. Theres no game chat mix for ps5 also. Sound for it on ps5 is mediocre at best for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hurts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a metal piece in the center of the earcups that sticks out and hits your ear. Also, the eq software is only available for PC and not PS5.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DAC broke after 2 weeks of usage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DAC bricked about 20 days after purchase. This headset has the potential to be a great product, but the app connected to it is abhorrent and buggy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot update firmware.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got mine today and it won't allow me to update its firmware.. so horrid for such a high cost.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time. NO quality control anymore!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your time. No audio in left ear. 2 different PCs. Windows 10 and 11. Waste of time

    No, I would not recommend this to a friend