Customer Ratings & Reviews

Very comfortable, high quality and also comes with a foam mouthpiece cover to help with sound interference which was not noted as included. Very much worth the price, no need to download any add ons, it’s just plug and play.

I ordered this in July 2022 and it was in the garbage by January. The problem started literally the day I got it; it simply took about 6 months for me to try everything under the sun and finally give up. The problem is with loud digital noise barging into the audio stream, many times per day. I work primarily from home, and I bought this headset not for gaming, but for music and remote meetings. The actual sound quality (when there's no digital noise) is great, the battery life is great, the ability to swap batteries is wonderful, the range is decent, and they are comfortable too. But the flaw I experienced is absolutely fatal: Many times per day, the audio stream suddenly becomes totally garbled with digital noise. I'm confident this is not due to any interference, for multiple reasons: - When it happens, it goes from clear audio to severely garbled in an instant. Like someone flipped a switch or a service crashed. - It doesn't SOUND like interference. I'm a musician and somewhat of an audiophile, and I know what interference typically sounds like. This is purely harsh digital noise. - I have tried moving the basestation around, moving the headset ridiculously close to the basestation, and also tried various troubleshooting approaches while the problem was happening. Nothing made any difference whatsoever. - Disconnecting and reconnecting the USB cable from the basestation (effectively rebooting it) fixes the issue every time... until it comes back (usually less than 30 minutes later). After months of having nearly every call I joined get interrupted by this maddening digital noise, I reached out to support. After exchanging several emails with them, I got the sense that it was going nowhere, and I also just don't have time to spend hours troubleshooting equipment that should work. Out of sheer frustration, I finally just gave up and threw it in the trash where it belongs. Very unfortunate fatal flaw, for what would otherwise be a great headset.

Absolutely blown away by the SteelSeries Arctis Nova Pro Wireless! The audio is insanely clear, the bass hits perfectly, and the headset feels like a cloud on my head. The hot‑swappable battery system is a total game changer — no more charging breaks. This headset is worth every dollar. Huge shoutout to Best Buy and their amazing team. The service was fast, friendly, and super professional. They helped me pick the right model, answered all my questions, and made the whole experience enjoyable. Best Buy really knows how to take care of customers.

Great quality headset! Awesome that you can charge the battery while you’re currently using the other battery!

Best headset I’ve owned thus far, I had the Arctis 7 wired headset which was great but this is levels beyond. Though it’s quite a high ticket price, it’s very much worth it if you’re seriously into gaming, amazing sound quality, the menu on the adapter station is easy to use, and it’s super comfortable!

Comfortable, sounds amazing, never have to worry about battery life because of the extra battery it comes with.

Had these for a little over a Month. Sound is great and still dialing in. Have not experienced the discomfort some have indicated. Not sure if it was some one-off or the individual's preference. These are comfortable and should last for a long time.

Amazing sound, comfortable, comes with hot-swappable batteries (if you are fast enough!) ANC is a game changer! Mike is hidden in earcup until you extend it. A very high-end headset that far outperforms my previous Corsair.

Great mic. This is my second mic of this one after a warranty swap. Because one of the speakers were a little static at times but pretty comfy and buddies say the mic is clear. Paired with the steelseries GG program you can tweak input and output sounds very easy. But the biggest flex of this mic is the swappable batteries it is a life changer if you havnt had one. I will never get a mic that doesnt have that option. Simply good mic if you dont mind the price tag. Coming from a real gamer Hours and hours with this on, i have no fatigue from it.

Was recommended by multiple family members and heard nothing but great reviews!! Worth the purchase, will last you years. Extremely comfortable when wearing & great audio. Love the audio presets for different types of games !

We bought these headphones for my husband who loves his ps5 years ago. They have been through the wringer. The mic in babies mouths, thrown about, coffee spilled on them. They are still acting as if we bought them brand new!

This headset is not only super loud so when you’re listening to music you can feel the vibration but if you change it to sonar it can make it feel like your in the player’s perspective for rhe price of it in my opinion it’s worth it snd the battery life it up to 7 hour and even when it dies out you can always swap it out with another one the box gives you and put that one to charge giving you no breaks it come to playing just fun and performance only 

This is one of the most up in price headphones but the quality in these are amazing and make almost feel like a streamer but reality does what it does best and I remind myself that I just am a regular retail worker who used 3/10 of my check. They are even so good in sound that my mom had to ground me because i couldnt hear her.

I really like this headset a lot, the batteries are great and the hotswap function is exceptional. The software is okay, better than most I've used previously but still exceptionally confusing at times. The only reason I'm taking a single star off is the cheap plastic used at the hinges I know will fail. Luckily I have geeksquad protection on it because there is now way they'll last more than 2 years that the warranty lasts. Overall though, if it's within your budget and use use the headset a lot I highly recommend this headset. Oh I replaced the ear pads with improved cooling gel ear pads as the originals hold a little too much heat for my tastes.

Steel series finally made a headset I'd recommend. Tried the Arctis 7 years back and was disappointed in the comfort and sound. The Nova Pro exceeded expectations. Fantastic sound quality and loads of connection options. When zero latency is required just plug in with cable provided or purchase a longer one like I did. If you want wireless use the RF transmitter. Also was very surprised that you can use the RF connected to PC, while simultaneously having the BT connected to phone. Sound will still persist from both sources to be able to watch a quick video or take a phone call.

It’s a great headset with great sound quality. I come from a steel series arctis 7 and gamedac pro which I had zero issues and everything worked flawlessly until the structure of the headset gave out over time on both. At this price point you expect no issues out of the box, however I had an issue where the audio was choppy and laggy. I troubleshooted every possible thing on the actual headset, changing wires and usb ports… then proceeded to check all my devices on my WiFi to no avail. Everything worked fine and it wasn’t a network issue on my end, I concluded with my research that it came down to my 2.4ghz WiFi internet which was absurd for this type of headset and price point. I returned it to Best Buy which they gladly let me exchange it for another one. I hesitated thinking to go with Astro A50x but saw a lot of sound quality concerns regarding that headset as opposed to the Nova Pro, I opted for the ps5 based white headset that still has PC functionality. No issues out of the box. Ran the steel series engine on both so both should have been updated but maybe it was just that particular device I had prior which could have been faulty. Regardless it must be a known issue with steel series since a lot of people post about the same type of issues with that particular headset.

The best head set I’ve ever put on my head. I’ve gone through numerous $50-$100 headset. Save the money and just pay for this one and be done with it you won’t regret it

Great sound, various preset EQ settings for different games or you can change easily to fit your preferences! Headphones feel very comfortable and lightweight. The endless battery system is subtle and simple to use with a magnetized entry on the headphone to put the battery. Charging station for the other battery is easy to use and quick to access!!

Best headset hands down, charging time is extremely fast and they last for so long. Very comfortable and the sound quality it’s phenomenal. I highly recommend. You definitely pay for what you get.

Came from a set of astro A40s on pc with the mix amp and tried A50s as a wireless upgrade. Was not happy with those and returned them for these. These work great and are comfortable and lighter than the A50s. The chat/game mix is a physical deck like mix amp like the astros and it couldn't be easier to operate. The price is higher, but shop around for deals and price match if available. It's nice having the pre made EQ settings on the app as well. Sounds great.