Customer Ratings & Reviews

Best Headset i ever own Worth every penny The sound quality is amazing

So I am honestly totally disgusted by this product overall. I have been eyeing this headset mainly due to the amazing reviews (LIES in my opinion) and eagerly got it connected up. Mainly for PS5 gaming but also for my PC work as well. <- In terms of PS5 sound... BUY THE SONY HEADSET <- I HONESTLY feel the quality of the sound (yes this one is more comfortable) is quite frankly better on the PS5 headset. <- Also sadly I did not purchase the "protection" when I actually purchased it on 9.13 but only opened the box at the start of October (I was saving the new headset for my new PC)... Then less than a month later and the first "FORCED" firmware update. (In MY CASE my base station became USELESS while displaying the "Firmware update available" message (which forced me to download the software etc etc). <- And then a day later when my base station stopped working I actually HAPPILY thought "Sweet - hopefully I can get my money back!" (I can't and all the manufacturer is willing to do is replace the base station) <- NOTE - I got this while on SPECIAL AND IT IS STILL OVERPRICED! AVOID AVOID AVOID! <- AT LEAST TEST IT WITHIN THE RETURN WINDOW! <- Maybe I got a DUD version in my box however this is NOT worth even HALF the price in my opinion.

Sounds great. Perfect for gaming. A little tight around my head, but not too bad. Do need to download the app to get the best sound.

I really tried to like these and gave them plenty of use time before deciding to return them for something else that is sold at this store that turned out to be so much better. Audio quality (My only reason for return): The best way to describe the audio quality on these is that these produce sound as if it's coming through a doorway on each side of your head. It's narrow. It does NOT produce a wide soundstage around you, no matter how much I messed with the EQ on these; it always sounded under-bass and over treble to the point that it actually hurt my ear-drums. The audio quality itself is great and clear, but there is absolutely no immersion or soundstage. EQ could not remedy this problem no matter how I tried to EQ it. It just sounds too narrow and underpowered, which is what I suspect can be attributed to the 40mm drivers when most competition now uses 50mm+. I'd say these would be better more music listening than for immersive gaming. The earcups are too shallow/small to be comfortable for me. My ears would hit the inside hard plastic no matter what placement I had. This is a minor issue. The build quality is great, I really liked how solid these felt. Overall, for gaming, I don't recommend these. Try them, try others, you'll hear what I'm talking about. (compared to turtle beach or razer)

So far, comfortable to wear, changing batteries makes it easier to keep it going, and better sound control

Better than the arctis nova 7. It has its own charging station with extra battery which was nice. Very comfortable which is usually hard for me since I have a smaller head. Great sound.

Easy to connect and use, comfortable but expensive

Been using it for a few months and love it, no issues. Love the swappabke battery and dual connectivity.

The best headest you can get for PC gaming, never have to worry about charging or missing a beat again.

At first this set was amazing. I love that it has a backup battery pack so there is no down time longer than a few seconds. You just change the battery and keep going. For some reason this headset struggles to keep connected to Bluetooth. Maybe its the computer but i doubt it as other devices stay connected just fine. Maybe we need to trade in for another exact set and see if it is just a defect.

Great sound, love having 2 interchangeable batteries bever have to be corded now and with the app sound and mic settings are adjustable

Best sound of any headset I’ve ever owned, hands down if you’re looking for something purely for audio buy this. Rating 4 stars because I’m told the mic sucks after having tried every mic profile and I’ve never been told that when using cheaper headsets. I haven’t used Steel series gg before and had to uninstall/reinstall it twice to get Sonar to open. The easy swap battery charging is a great feature as well. If the mic was better quality this would be a 6/5 headset easily.

I loved this headset, cuffs are super comfortable and the noise cancelation works beautifully. I even bought a second pair for my kid, worth every penny.

This is a good headset i love that it has 2 battery to swap between and each last around 24 hours sound quality is nice

the batteries being interchangeable makes it useful all day long while it being wireless lets me roam while listen to whatever i want

I’ll start with the positive. They look and feel amazing. The sound quality is outstanding and the features such a retractable mic and changeable batteries is awesome. Now for the reason I give such low stars. The mic is absolutely dog water. The time and money this company has spent on the audio software is completely ruin by the mics sensitivity. At lowest mic volume and maxed out AI noise cancellation the neighbor three houses down could drop a piece of paper on their pillow and the boys on discord could still hear it. Not worth $300 what so ever, I would take my $100 turtle beaches over these any day. If you don’t have any friends and game solo this is the headset you’ve dreamed about but if you play with friends then do them a favor and don’t get these.

Headset is amazing, Huge improvement from Sony platinum I have used mine for about 40 hours so far, it’s very comfortable and well designed.

Love these headphones!! The sound is fantastic and they come with an extra battery pack so you just swap them out when one gets low. The base has a slot so the extra battery can be charging.

Great product! Wireless connection is very good! Hot swappable batteries super useful

Amazing sound quality. Love the fact that I can connect to my phone as well. Wireless is great!