Customer Ratings & Reviews

Awesome love these best gaming head phones ever you need clear quality buy these head phones

Greta product and service. Purchased online and was able to pick up next day.

[Employee of bestbuy] The noise cancelation is amazing! I sit next to a window ac unit and dont even hear it when theres audio playing thru them

[Employee of bestbuy] Amazing headphones. Definitely recommend! The external batteries make charging to super easy.

Great fit and finish. Awesome features, USB-C DAC, hot swap battery, wireless, noise cancelling, etc. Sound quality is absolutely the worst part of the headset. Even the bloated equalizer software can’t save it. Absolutely not worth the price tag. I was going to leave a 1 star, but the build quality at least merits an extra star.

I've had these for about 2 months, and I really like them connecting to my phone not missing a phone call it's great! The problem is they'll just randomly stop working. I contact customer support and they try to work with you but it may only be fixed for a bit but then they "break" again. I run Windows 10 not some off brand Linux distro, so why am I always having issues with the DAC. I just don't get it. If you're not computer savy DO NOT GET THESE. If you don't mind put-sing around with your peripherals get them.

Best headsets out there with a quick change of the battery your always ready to go sound is incredible and the noise reduction is outstanding. Best I ever owned

The best headphones ever! The quality is great and the sound is impeccable.

The earcups get uncomfortable after extended use. There is a notch in under the earpad that sticks out and presses against your ear. It's supposedly for the ANC. It might not be a problem if they offered thicker earpads as a replacement option, but they don't even offer regular replacement earpads as of now. So you're stuck with the worn-out, disgusting earpads they came with. Also worth noting, you have to use their idiotic "sonar" application to get multiple audio sources to work properly. And there is no optical in now.

I was worried about the comfort of these headphones but the issue others were having hasn't bothered me. Except for that, and it doesn't affect me, these are awesome headphones.

Terrific headset. Not cheap. If you have Alienware PC you can't use the software that comes with it. Doesn't matter since Alienware has Dolby

Excellent headset for gaming, love the wireless factor works at a decent distance, no issues since buying them

I love that it has a battery charger and two batteries I can play all night and day this is the best headphones I ever had

I loved these at first. Right out of the box, they worked flawlessly even with presets. Battery life is pretty good and being able to swap out batteries is great. Unfortunately, these aren’t made to last. So let me tell you what went wrong. I bought these in May of ‘22. By Oct of ‘23 they are bricked. Toast. Won’t even turn on. So I tried everything. Resets, battery swaps, cables, you name it. If you search Reddit, the best anyone can figure is that the headset is stuck on safe mode. The issue here is that I can’t even plug them into my Mac (the firmware is finally able to be updated on the newest oS) because the headset will not turn on, therefore the SteelSeries client can’t register/read them. The folks at Steel Series have been working with me, however, that’s also a process. Firstly, they require proof of purchase (normal). After that, they want pictures, and a video with descriptions. It’s a little much. To make matters more frustrating, whatever they use on their website for uploading videos is hit or miss and you have to go to YouTube to upload. So we’ll see if they swap mine. I expected much more for 350$.

Great sound and music connect easy and can’t change setting like these a lot to game always change sound affects easy

Excellent sound quality. Truly noise cancelling. I can tell where everything is coming from in game. Totally changed how i play.

I bought this 2 weeks ago I had an astros 50 and the difference it’s amazing

Probably the best headphones I've ever purchased .

Comfortable and convenient. Great sound quality and the addition of an additional battery is great. The noise cancelling is slightly disappointing but that is a rare option for a gaming headset. Mic and build quality is impressive.

Best sounding wireless headset. They get pretty loud. Only taking off a star since ears get pretty hot quick. Mic quality is subpar as well.