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Customer Ratings & Reviews

Your price for this item is $421.96

Customer reviews

Rating 4.6 out of 5 stars with 847 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 847 reviews
  • Rated 2 out of 5 stars

    Sound quality is lacking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a Christmas present however we will be returning them as the sound quality is not good both in and out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I've ever owned was expensive though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great headset but keep having issues with the mic and feedback even with the smallest of sounds in the house

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok. I had the turtle beach stealths and they stopped working all of a sudden but were actually better than these I believe. These headsets are really uncomfortable and the game sounds drains out the chat sound. Not worth the price at all. Turtle beach are way better than these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Headphones, Non-Stop Problems

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the worst headphones I've ever owned. Non stop issues from day one. Robotic distorted audio for 30 seconds about every hour or so. Constant disconnects. Every time I reboot my pc it's like flipping a coin as to whether the microphone constantly disconnects and reconnects. The sound quality, when they work, is mediocre at best, They are pretty comfortable, so I've got that going for me, which is nice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Better headphone on the market

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not great. Difficult to use. Heavy on your head. Clamping force is an issue. Needs better ear cups.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst product ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the worst headphones i've ever owned. After a few weeks, they will not pair with devices, or they will say they are paired but either not play audio or will skip horribly. Either way, they are 100% unusable. Even trying to put an aux cord in to use them wired does not work. The noise cancelling also does not work. White noise/static is not noise cancelling. What a joke.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE GARBAGE GARBAGE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE HEADSET. This is arguably the worst headset I've ever used. It's heavy, the earcups suck. There's an ANC knob that pokes your ear. Connectivity issues all the time, I'll switch the batterys and it will completely stop working in discord. I have to restart my PC to get it working again. Garbage headset, don't buy. The only positive is the hot swappable batteries. Wouldn't pay 150 for these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    EASTE OF MONEY!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the steelseries arctis nova pro wireless headphones hoping to get a great sound quality and comfort for gaming and music. But I was very disappointed with this product. The headphones are heavy and bulky, and they hurt my ears after a few minutes of wearing them. The sound quality is also terrible, the bass is weak and the treble is harsh. The wireless connection is unstable and often drops out. The battery life is also very short, I had to charge them every few hours. The only good thing about these headphones is the microphone, which is clear and noise-canceling. But that's not enough to justify the high price tag. I would not recommend these headphones to anyone. They are a waste of money and time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Turned to junk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what happened, but now when I try to use these headsets the left and right sounds are coming from the wrong side. I reinstalled the drivers and Steel series GG. It appears to be the software,as not installed, the headphones work properly. For this price things should work. Needless to say they are back on the shelf and not really useable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scam

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the XBox version isntead. This one is the same headset as that, but this one does not support Xbox. The Xbox version supports all consoles, this one does everything but xbox. You will be paying the same price for less functionality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to replace my old a50s/my beoplay portals. After using them for months I am writing my first review. Because these are that bad. One of the batteries has stopped working. The audio synching is a nightmare to work with compared to other products and the mic just doesnt work with the headset most of the time. Look at other options.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great head set. i own every model since the h series. love the swappable batteries can never go back to a regular headset. only wish thay made the led screen turn off like the last few models

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Static sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant crackles and static sound. This is the second pair right out of the box that does this. Speaking with employees this is typical with headsets but extremely frustrating and and too annoying to use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SONAR experience is horrible. I returned these and bought the A50's X. Go with those. These are garbage.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My first expensive pair I’ve bought. Love the extra battery and the battery life. You’ll never have a dead battery. The mute feature is nice as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very uncomfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very uncomfortable for people with slightly bigger ears due to the speaker hitting your ears. keep your money or look up reviews on them. costing more money doesn't always mean more quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of 350 dollars!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely unsatisfied!!! The headset worked great for one month, then started a screeching feedback sound from the mic. I unpaired and repaired multiple times, reset it multiple times. And it will not go away. The headset is brand new and has zero damage. Steelseries will not replace it and best buy will not exchange it!! I shop at Best Buy all the time, and was about to buy a 3000 dollar gaming computer from them, but after this experience I will no longer shop at bestbuy again nor buy a steelseies product again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable due to comfort issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Arctis Pro Wireless for a few years, I was looking forward to the new Nova Pro Wireless for the multi system switching and improved hotswap battery feature (earcups hold a small enough charge to not require you to turn the headset and any Bluetooth connection back on when swapping). These features worked amazingly well. But the comfort was terrible and I have small to average sized ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Brutally uncomfortable, mediocre sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 10 minutes I spent with these on my head setting them up and testing them out was 30 minutes ago, and my ears still hurt. Terribly, brutally uncomfortable. Shocked that there are adults on here using this and not complaining like their head is in a vice. Does the audio quality make up for it? Absolutely not. Even if these felt like wearing a cloud I'd be returning them. They sound terrible. The little controller box is cool, I'll give them that.

    No, I would not recommend this to a friend