Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$558.06

Customer reviews

Rating 4.5 out of 5 stars with 1936 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the exceptional Microphone Quality. Many users have highlighted that the microphone performs better than any they have previously experienced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,936 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steel Series headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, the sound of these headsets are amazing and not so bulky. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    THIS IS THE HEADSET YOU WANT

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of the HyperX headsets, but when i saw reviews online about this headset, i had to bite the bullet and pay the sticker price of it in hopes it was great. Boy, was i AMAZED! This headset has everything and more! The retractable mic, the fact it comes with 2 batteries that charge while you play, the steelseries engine app is easy to use and navigate. The comfortability is UNMATCHED! And this headset can connect to your phone AND pc or whatever your using at the same time! This headset it S+ tier. You wont regret this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Everything I was looking for

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had problems finding a decent headset regardless of the price. From the cheapest to the most expensive, its been a chore. These headphones however have been my grace from that pain. The audio quality is superb and the quick charger battery swap should be an industry standard now after experiencing it. The mic quality is a bit low but honestly its not bad; an 7/10 mic. I haven't came across any problems whatsoever with any ofthe programs or anything and Im very happy with my purchase. It did hurt the wallet a little though lol

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset ever <3

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended by multiple family members and heard nothing but great reviews!! Worth the purchase, will last you years. Extremely comfortable when wearing & great audio. Love the audio presets for different types of games !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones for gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for gamers has the comfort , the sound and having to change the batteries for it to never die is the best idea

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headset! Awesome that you can charge the battery while you’re currently using the other battery!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and battery life multi media connection useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turns Every Game Into a Symphony

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If James Bond needed a gaming headset, this would be it. It’s like slipping a cloud over your ears that whispers sweet nothings like “Yes, you do sound that epic.” Between its whisper-quiet noise cancellation and the kind of audio clarity that makes footsteps sound like personal betrayals, this headset doesn’t just raise the bar — it politely lifts it, gives it a massage, and sends it on vacation. Battery life? Long enough to forget what “low charge anxiety” felt like. Comfort? It hugs your head like it’s apologizing for all those times you yelled at NPCs. And the wireless connection? Solid — like your friend who always shows up on time, never drops out, and somehow still looks cool doing it. In short: if audio had royalty, this would be wearing the crown — and probably a cape made of surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great sounds better. Love the wirless part and the chargable batteries make it great for long weekends gaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesomeness

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mic. This is my second mic of this one after a warranty swap. Because one of the speakers were a little static at times but pretty comfy and buddies say the mic is clear. Paired with the steelseries GG program you can tweak input and output sounds very easy. But the biggest flex of this mic is the swappable batteries it is a life changer if you havnt had one. I will never get a mic that doesnt have that option. Simply good mic if you dont mind the price tag. Coming from a real gamer Hours and hours with this on, i have no fatigue from it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great with one small design flaw

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is very good and these are comfortable- the batteries also last a long time and I’m told I sound clear. The only reason I dock one star is that the battery can accidentally be put in the charger backwards and then it gets stuck -and becomes very tricky to unstick (be careful not to damage the battery and start a fire). This is easy to do if you are quickly trying to change batteries in the middle of combat and is really a bad design issue.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Swappable batteries are a game changer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being pretty much the only game in the swappable battery category of wireless headsets, I figured I'd try out the newest model when my previous, much cheaper headset broke. The connection to the base station is fantastic, plenty of range and good sound quality. Message of warning, you can't use the mic in Bluetooth mode while it is in use on the other wireless, you'll have to disconnect from wireless to use it with Bluetooth. Build quality is fantastic, sounds good, and the batteries last a very good amount of time, so you'll mostly only need to swap after a longer than usual day's use or if you didn't charge the headset overnight.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    New Headset!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets I've ever used. I recommend it to anyone looking for a good wireless headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset overall. I’d say a bit too expensive for the quality, but it feels good and is comfortable. Sound and mic are very good. It has slight connectivity problems as it gets older, mine started after a year. I’d recommend if it was on sale, but don’t go for full price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best of the Best Headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headphones a gamer would dream to have . These resolve most gamer problems like mostly recharging during the middle of a game and the ability to have an Noice cancelation multiple speakers.Very comfortable and a wonderful variety of EQ options . strictly the beat

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good enough

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is nice the software makes it better. For the price i was expecting it to be a little more clean sounding. It's kinda bass heavy with some frequencies sounding muddy. Was able to use the software to help clean some of it up. My old rocat kave 5.1 sounded better and was half the price but i worn them out and needed something new. The noise canceling works very good and does block out people talking to you. After about 4 hrs or so it puts pressure on your ears where the inside ear mics are.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome head phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are amazing best upgrade for my setup!! sound quality is crazy 100meters out i can hear an enemy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were definitely a huge upgrade from my older SteelSeries headset. The clarity, the mixer, the fit and finish are definitely worth the money. Coming from the Arctis 9 wireless these are far superior. I love the fact that you get two batteries, that way one can charge while you use the other. I have zero complaints on my purchase. I will solely buy SteelSeries from here on out. Also huge shoutout to Best Buy for shipping them same day. Thanks for that option.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headset

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gotta say, they have really stepped up the sound quality with these. Coming from an arctis pro wireless to these I can hear an obvious difference in clarity. I enjoy the ANC as well with no complaints comfort-wise (all the other reviews complain about the nub in the earcup, they obviously dont have it on right). While I do wish i could have my nice softweave material for the earcups, i understand given their direction towards blocking out external sounds. My tip: dont turn on audio enhancement on windows sound settings. You will have to likely reinstall the enging to have windoes cooperate again like i did.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Thank you I never went back

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I have ever bought to date it comes with two batteries so while you’re using one of them in wireless mode, you can also be charging the other has a great equalizer mode and also third party software that helps boost the experience on PC I also used them when I had a Ps5 and they were great no problems if they make another version that’s better than this. I’d be hesitant to buy it because this one was so amazing.

    I would recommend this to a friend