Customer Ratings & Reviews

[Employee of bestbuy] These headphones are amazing. I can have two different devices plugged in to the hub and swap between them, while bluetoothed to my phone at the same time. If I get a call on my phone while playing, I do not have to take my headphones off and stop playing. The sound quality is phenomenal as well as the sound positioning for surround. The microphone is a little flimsy but I have a standing mic that I use instead of it so it doesn't matter to me. A. It comes with a spare removable battery so I never have to have them plugged in while I'm playing if one is dead.

Ear cups, not so comfy! Thats the only downside so far. They just aren’t thick enough. I have read on message boards that new ones will be released. Other than that they are amazing! Connection is good and stable. Sound is nice and clear. I have not tried the mic yet. Noise canceling keeps almost all sound out. Love them so far! Gave 4 stars because of the ear cups. Those are not a deal breaker though, more of an annoyance when I notice it.

Best gaming headsets I have ever tried. From Sony's to Astro's, the quality and design is flawless. The software is easy to use to make adjustments to sound quality, easy audio routing for people who like to stream and get their audio going to all the correct apps. I love the fact that you have two battery’s. One is charging while you are gaming, and can easily hot swap with no delays in your session!

mostly quite good! love having 2 batteries that can be swapped between. audio is great (i dont have the greatest ear for this sort of thing, but to me its perfectly good), though it needs to be fiddled with in sonar for some purposes. main drawback is that the mic sucks. it needs to be pretty close to your mouth, too, both of which were not issues with my razer kraken kitty edition. i made the mic less nasally in sonar, but its still suboptimal. for such an expensive headset, it should have a better mic than the $150 headset i had previously. im also not very happy about needing to fiddle with the audio to make the audio and mic better; i feel like they should be good by default considering its like $380 retail price. overall, good headset, lots of quality of life features. but im old fashioned and i dont like having to alter settings via software to make its performance optimal (and even with fiddling, the mic is worse than the razer headset mic i had before). the retail price is super inflated tho. i got mine on sale, and im still a little peeved about 300 bucks for this. its also a little tight around the head and gives me a headache after a while. my head is pretty average too, so folks with a larger cranium, beware. id give it 3.5 stars but i dont have the option for half stars.

Great headset. Tons of premium features that warrants the higher price tag, such as in-depth EQ customization as well tons of presets. The perpetual battery system is also just something you don't see being done often, and completely negates the one problem everyone runs into with wireless headsets: charging. Mic quality is mediocre at best but I use a dedicated mic, and the one attached retracts in so no issues there either.

To start using it on a PS5. Product has excellent sound... The hot swap batteries are also great. Makes things so much easier when gaming. Sadly with the PS5 there is no 3rd party support for independent chat volume control (only official products let you adjust both the game and chat volume independently). That system issue aside this is an amazing product.. Also allows for Bluetooth to my laptop while gaming so that is amazing (a must have feature if you ask me.

SteelSeries is always a top choice when it comes to gaming accessories. This headset is well packaged and very user friendly. With quick software downloads the fully capabilities of the headset is unlocked. Powering on the headsets is very quick and battery life is great plus fast charge time for the spare battery with a consistent cycle users will have constant battery in the headset. Sonos software is a must to get the full depth of sound.

They are comfortable and I like that it brings two batteries

Easily the best headphones on the market. Not only are they super comfortable but the extra battery makes them last virtually forever. The retractable mic is also a nice touch

While I may have a few more years under my belt, I am living proof that a long-standing passion for gaming doesn't fade with age. These gaming headphones are unparalleled in my experience. The noise-cancellation feature is a real game-changer, particularly considering my current living conditions, where external noise—ranging from constant construction to unending traffic and frequent sirens—is more a norm than an exception. If you're seeking to elevate your gaming experience, these headphones could be a vital piece of your puzzle. The richness of the sound, the clarity of dialogue, and the precision of audio cues lend a level of immersion that will truly transform your in-game experience. However, if your aim is to advance your competitive gameplay, I can't stress enough the importance of thoroughly understanding the role of SONAR. This kind of sound tuning can make a significant difference when it comes to the finer details, like detecting the sound of an opponent's footsteps, which can be crucial in determining who spots whom first in the virtual battlefield. But remember, while these headphones can give you a competitive edge, they're merely a tool, and the outcome ultimately lies in your hands and your gaming skills.

I like the dual connection to my ps5 and Bluetooth for my phone. Only issue is mic setting reset everytime I turn on my ps5. There seems to be no fix.

Very comfortable and the second battery is a great tough. Definitely recommend

Hands down one of the best headsets I’ve used over the past 6 years. Sound is great with being able to hear teammates while gaming.

The Best by far headset I have had. The dynamics of the sound quality is amazing. Will definitely be looking into more products from this company.

Love the ability to connect theXbox and my phone simultaneously. Very comfortable headset, and really like the retractable microphone. People say they can hear me very clearly when I talk to them on the phone. The base station is also cool to change volume, mix chat, equalizer and just the overall settings. Overall, the best headset I have owned. I previously owned the Astro A-50's. I liked them, but these are better in my opinion. More capability.

These are probably one of the best gaming headset for PC. I had a Artic 9X headset but the USB port broke so I couldn't charge. With these, it comes with a battery pack and an extra one. I really like the noise canceling microphone, which cuts down on microphone echo. You also get an insane amount of clarity. They are a bit pricey but if you are look for a really good gaming headset and can afford it, look no further.

I bought these for my boyfriend for Christmas and he loves them. He says they’re so comfortable he forgets he’s wearing them and said they have great sound quality as well. Five stars to anything that makes him happy<3

These are absolutely amazing. I was skeptical at first about spending so much money on them, but it is 100% worth it. I use my headset daily for work and for gaming, and this is one of my favorite purchases ever made. The sound and microphone quality are top-tier, the noise cancellation is a game-changer, and the comfort of the headset itself is awesome. Would recommend these to anyone that uses a headset daily.

The headset itself is fantastic in my opinion. I use my headphones far more than would be considered regular use and they still hold up. My only recommendation would be to get the black ones instead because the inside fabric of the ear cuffs can start to look dirty fairly fast with earwax and other grime. The black ones I never noticed this with, but functionality wise I highly recommend this model and the black version.

Sound quality is great, comfortable and battery last a while!