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Customer Ratings & Reviews

$558.06

Customer reviews

Rating 4.5 out of 5 stars with 1936 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the product's sound quality, battery life, and comfort as exceptional, with strong connectivity and fantastic, easy-to-use software also receiving high praise. However, the price is frequently noted as a drawback. There are also some reservations concerning its Active Noise Cancellation, and its weight is mentioned, though not as a significant issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,936 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Steelseries

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset to have with the best sound quality and long lasting battery that is changable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Anc

    Rated 5 out of 5 stars

    Great Gaming Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this headset. It is built very well compared to previous steelseries headsets. The transparency and ANC could be better, but what you’re really paying for is the excellent sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best gaming headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound amazing and the interchangeable battery is a game changer. Must have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Poor soundstage, good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really tried to like these and gave them plenty of use time before deciding to return them for something else that is sold at this store that turned out to be so much better. Audio quality (My only reason for return): The best way to describe the audio quality on these is that these produce sound as if it's coming through a doorway on each side of your head. It's narrow. It does NOT produce a wide soundstage around you, no matter how much I messed with the EQ on these; it always sounded under-bass and over treble to the point that it actually hurt my ear-drums. The audio quality itself is great and clear, but there is absolutely no immersion or soundstage. EQ could not remedy this problem no matter how I tried to EQ it. It just sounds too narrow and underpowered, which is what I suspect can be attributed to the 40mm drivers when most competition now uses 50mm+. I'd say these would be better more music listening than for immersive gaming. The earcups are too shallow/small to be comfortable for me. My ears would hit the inside hard plastic no matter what placement I had. This is a minor issue. The build quality is great, I really liked how solid these felt. Overall, for gaming, I don't recommend these. Try them, try others, you'll hear what I'm talking about. (compared to turtle beach or razer)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Steep price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though not a bad product, it is not worth the price. The audio is good, functionality is great especially with the replacable batteries. However, it can be problematic. The drivers touch your ears and is more often than not very uncomfortable especially over longer periods of time. The noise cancelling is subpar and the controls from the headset feel cheap. Lastly, the DAC, while cool, overrides the audio devices and controllers I used. For example, I have a Keychron keyboard with volume knob which would not work with the DAC

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Perfect for gaming. A little tight around my head, but not too bad. Do need to download the app to get the best sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and loud highly recommend this to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Gaming Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth every penny! The sound, and noise canceling are unmatched. Love being able to insta-swap the batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. It's very comfortable. I like having the extra battery so i can just swap batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    User Friendly

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality very immersive when in games love the ability to answer calls in the headset while in the game

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset I’ve owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, was a little skeptical buying with the price of it but extremely happy with it. Has a lot of settings in the software to get the sound just right and very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    love from a distance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the batteries being interchangeable makes it useful all day long while it being wireless lets me roam while listen to whatever i want

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Simply Lovely!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Headset has been nothing more that phenomenal. I love the dual connectivity. It’s a quick and easy setup and the sound quality is out of this world!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones ever worthit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The best gaming headsets offer clear sound, comfortable fit, and noise isolation. Perfect for immersive gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this enough to own three sets of this headset. One for my husband, one for my PlayStation, and one for my PC. I don’t think I’ll purchase a different wireless headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great headphones but not so great connectivity

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They could definitely be better as of late I have been experiencing multiple connection issues but nonetheless they sound great and having the ability to hot swap batteries is a time and life saver

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steel series artis nova pros

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best headphones I’ve ever owned and it’s cool to be able to hear my music from my phone and listen to game play at the same time. The clarity of the headphones is amazing. I would recommend my friends to get them and worth the price. Wish I would have gotten them a few years back.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    A little pressure with long live

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replaced my Arctis Pro Wireless headset. They feel good on the head when wearing them. Battery life feels really good on the unit too. The active noise canceling is taking me a bit to get used to. If there is no sound while wearing the headphones, the pressure feels uncomfortable sometimes. This isnt a deal breaker tho imo. My biggest gripe/concern is no way to turn off the display while the pc is on so there is no OLED burn in. Maybe its fixed? Time will tell. I will say if i hadn't broke my old ones, or if there was a competitive version with swappable batteries that interfaced with my goxlr, i woul consider them if priced better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. The sound is good. The mic is pretty clear. And having a second battery charging is amazing. Never have to plug in your headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Enjoying the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the sound on the headphones, the sound quality is great. I like the fact that I can answer my phone while playing my game.

    I would recommend this to a friend