Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$558.06

Customer reviews

Rating 4.5 out of 5 stars with 1936 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the product's sound quality, battery life, and comfort as exceptional, with strong connectivity and fantastic, easy-to-use software also receiving high praise. However, the price is frequently noted as a drawback. There are also some reservations concerning its Active Noise Cancellation, and its weight is mentioned, though not as a significant issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,936 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fantastic but does have some wear over time.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. I have owned many from steelseries and these are great! The swappable batteries mean I have NEVER had to charge the headset while using it. However, after about 2 years of use, the ear muff cups are starting to degrade. Thankfully they sell replacement covers! I have recommended these to many colleagues

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Everything that was promised

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for gaming headphones. Lots of quality of life features are built in and connecting via Bluetooth or USB was simple. Software was definitely better than the Audeze Maxwell's in my opinion, and a lot easier to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best headset for gaming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic sounds great, and the ability to switch batteries on the fly. You never have to have this thing plug in. You get 40 hours each battery . The noise canceling is what all other gaming headsets wish they could get right, steelseries did it right! Just do not update the headset, with the new update the side tone is inaudible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The most amazing gaming headset ever released.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the arctis pro wireless for 3 years prior to these. Was the absolute best headset i have ever owned and was worth every penny. This one only raises the bar! The noise cancellation and transparency were great additions for a more in depth gaming experience. The sound quality is a big notch higher and the bass is perfect for gaming and music! Steelseries software has always been a sore spot for me, but i am willing to work eith it for this beautiful piece is tech.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a Very good quality, sound is very good, perfect for the ps5

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Get this one!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. Gaming with it has been a pleasure. I love the feature that It can connect to my PC and my phone at the same time, so it allows me to talk to two people at once (and they can't hear each other).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spund quality so good, i hear everything in game i couldn'thear before and more. No complaints from me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    a must buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so I've been a steel series fan for a while now and I gotta say, these are crystal clear with sound. I love them and highly recommend for any kind of game whether it's a shooter, racing, or action RPG. these are top notch for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Headset in the Market

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset that i buy in my life, sound quality 100/10, battery life 200/10, perfect headset for streaming and play shooters

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Wanted a higher quality headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, comfortable to wear, changing batteries makes it easier to keep it going, and better sound control

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfort

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great super comfortable I can't feel my glasses at all when it's on and the sound quality is phenomenal, still figuring out some things but it's amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My favorites.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Steelseries. Their headaets are the best in my opinion. They sound awesome and are very durable. A little on the pricey side but if you take care of them, they will last a long time. My son just got his first pair and he loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great price and usability

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great, earmuffs could be a little better so I swapped them out, but everything else was great. Mic can be a little crispy but it comes with a free software where you can tune everything about them and even get a mixer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    .fantastic purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic features and the extra battery always ready to swap out during long gaming sessions is fantastic. And if you are using it with pc. The steelseries gg app adds more customizable options to the heaadset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for a few months and love it, no issues. Love the swappabke battery and dual connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Too Bulky

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. However, I am not a fan of their bulk. As well as the other equipment that comes with them, I would recommend these for someone who has a computer that doesn't mind bulk and enjoys the other accessories. However, as for me, I prefer comfort over bulk and comfort over technology. So for me, the bulk is what threw it all off. The weight as well. Besides that, it's a great headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headest you can get for PC gaming, never have to worry about charging or missing a beat again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Great clear directional sound. Awesome for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing sound, bad mic

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound of any headset I’ve ever owned, hands down if you’re looking for something purely for audio buy this. Rating 4 stars because I’m told the mic sucks after having tried every mic profile and I’ve never been told that when using cheaper headsets. I haven’t used Steel series gg before and had to uninstall/reinstall it twice to get Sonar to open. The easy swap battery charging is a great feature as well. If the mic was better quality this would be a 6/5 headset easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one of the best headsets I have owned. It was amazing and the sounds quality is a great.

    I would recommend this to a friend