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Customer Ratings & Reviews

$558.06

Customer reviews

Rating 4.5 out of 5 stars with 1937 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the product's sound quality, battery life, and comfort as exceptional, with strong connectivity and fantastic, easy-to-use software also receiving high praise. However, the price is frequently noted as a drawback. There are also some reservations concerning its Active Noise Cancellation, and its weight is mentioned, though not as a significant issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,936 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Conflicts with PC software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im giving this 3 stars because of the constant setting up it demanded everytime I'd run a different program with it on PC. Also, if it detects 3rd party audio software it shuts off. And the only way to get it to turn back on is if I unplug the Dax and plug it back in AFTER I close the software/program that was running, open it back up, and have its priority set to the headset. Of the years I've been playing on PC, I've never had issues like this before. And customer support isn't much help either. Other than that, the sound quality is amazing for the price you pay. I just wish there was a firmware update to clear these issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It is good but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is really good the mic is terrible though

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best headset you can buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audiophile headset. Top of the line. This is a huge case of you get what you pay for. The battery swap system is amazing I never have headset downtime. The Bluetooth dual use. Is amazing for my job and allows me to take calls while listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    in one word……. yes

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] these headphones are unreal!! It feels like im actually in the game playing as the character! the quality of these headphones are out of this world. they are pricey but it’s so worth the money if you use your computer a lot! ◡̈ 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Gaming Headest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, crystal clear audio and mic. Only downfall was syncing between devices is a bit sluggish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset the one to buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I have found and I have tried several

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth+PC = Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I am using these right now actually, on my phone while also playing a game on my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best headphones you can get for that price! I like the fact that it connects to my computer, PlayStation and phone all at once. The ear cups can be a bit uncomfortable after man hours of wear but I wouldn’t consider that a huge detractor. If you have the money definitely put these on your must check out list!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressive gaming headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried a few gaming headsets from Logitech, Razer, and Corsair and these outshine them all. I'm not an audiophile by any means, but the audio quality and difference in surround sound is a vast improvement from the headsets I have previously used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming! Easy to use and connected to my pc with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    COD FPS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Wireless battery lasts great amount of time. As a FPS gamer, has changed my gameplay alot. Pinpoint accuracy on point! Only complaint is, their Steelseries APP needs improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arctis Nova Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Plug n play hook up. Love that I can have my PS5 and XBox S hooked to it at the same time. Sound quality is very good and the noise cancellation feature is good; not the best, but is does block out a lot of ambient sound..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, least obnoxious of all the gamer gear brands. Has great sound and microphone. Software does get regularly updated and is not without it's flaws, but overall it's the least intrusive compared to competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset ever owned-quantity is excellent for hearing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headset for ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset for ps5 that I have ever used and are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Careful with that axe U Gene

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality just keep it away from other devices that may cause interference. Not sure if it’s worth the price, maybe you could buy it and let me know what you think. Enjoy and remember to always have fun.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nova pro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset feels like i can hear footsteps in the games i play from a mile away, also can connect your phone to it while playing and listen to music, really good sound canceling and good bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arctic Nova Pros

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless headset I’ve owned. I have the Astro a50s and these are so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All-in-all it's a good headset. However, for the price point the build quality is lacking (especially with the dock and battery system). - The battery, when it was time to recharge, would not click and hold into place to charge, it would just slip out. (Yes, it was inserted correctly) - Audio quality was great, probably better if you know how to tune them properly via their mandatory software - Noise cancelling was nice but Bose has these beat in that regard. Spacial/surround sound made gaming immersive - The mic made my voice sound more high pitch and received comments that I sounded like I was on Discord from my phone TLDR - Buying this headset now means you are an early adopter and should expect some issues which future versions will fix. Good headset, maybe wait for a promotion/discount

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    The perfect headset for the price

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Bought a few other wireless ones and rhey didnt reslly get that louadness that i was looking for, these have tye base and clearity your looking for, also very customizable

    I would recommend this to a friend