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Customer Ratings & Reviews

$558.06

Customer reviews

Rating 4.5 out of 5 stars with 1938 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the product's sound quality, battery life, and comfort as exceptional, with strong connectivity and fantastic, easy-to-use software also receiving high praise. However, the price is frequently noted as a drawback. There are also some reservations concerning its Active Noise Cancellation, and its weight is mentioned, though not as a significant issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,938 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headset!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employee recommended for great quality and best for high end headset one of the best headesets I’ve ever used

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Great headset just a couple minor complains

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sound is good, love the software for customization, the battery system is convenient. Only criticism is the noise canceling isnt good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most amazing headset to ever lay across my unworthy dome. For real, this is sheer perfection. I had to return it because i couldnt justify the amount spent, but after using it for a month i will definitely be purchasing one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tremendous!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of, if not the best headsets I have ever used. I have tried multiple different brands and models, but these are the best so far!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of the best headsets out there, the 2 batteries make it impossible for it to die on you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steel series

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset has lasted me 2 years and no issues sound still sounds great would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2 volume on mw2 is enough to hear everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset with great features, anc is great, the spatial audio is amazing, and the audio customization with the steal series gg app is next level imo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great, however every now and again I have an issue with the chat/game mixer where it doesn't pop up on the external screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few quirks here and there, once the bluetooth audio dropped in quality but a quick restart fixed it. Other than that really great, love the swappable battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones for my PS5 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought the Sony Pulse Elite for my PS5 but it would lose connection or not even connect most of the time. I decided to return it and get this instead. Best decision I’ve made. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best headset I've owned. I even bought 2 more for pther rooms in the house. Only downside is the lack of sidetone.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    GooD

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good wanted a wireless headset for once…………..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best headset I've ever bought for PC gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I've ever bought for PC gaming. The battery swap feature is something I never knew I needed. It's a lifechanger.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Quality headset with great sound and microphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset it’s expensive but you get what you pay for. Very comfortable and being able to have pc game sound and Bluetooth at the same time is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Would recommend 100% I only buy steel series equipment after the 1st headset i got.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    DO NOT BUY THESE!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY!!!!!!!!! These headphones do not have a USB adapter and work via bluetooth. They say the battery life is 44 hours, more like they give you two batteries that each last about 12-14 hours. I'm constantly having to change them out. The station device does not connect to your computer, so the volume controls on the station and headphones do not adjust the volume on the computer. I am constantly having to manually adjust the volume in the sound settings. I do a lot of PC gaming and listening to music in the background. If I stop one source of audio, such as Spotify or YouTube music, to hear someone talking in GTA RP, all audio for the game will stop. The only way to fix it is to reset the bluetooth on the headphones. Which is a pain. I also found out that the station settings has a default "turn off after 30 or so minutes", so I would be in the middle of playing co-op of Dying Light with my audio just suddenly cutting out. I would expect more from a $300 pair of headphones. Take your money and buy something else!!!!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset i have ever used. The sound quality can not be any cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the everlasting feeling of the hot swap battries. Nothing like having a day off and grinding on your favorite games with a premium feeling headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love It!!!!!!!!!!! Worth a Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I've ever owned extremely worth it. Use it on both PS5 and PC and the quality can not be beat

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Amaing!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The Bluetooth audio quality from your phone isn't good but other than everything is amazing

    I would recommend this to a friend